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"I ordered the item and got confirmation the same day; I waited two weeks and then called the service representative; He said he would get back to me; I waited another week and sent an e-mail and received a copy of my confirmation order; sent another e-mail and it said would ship in 4-7 days. I received the item 8 days later. I have placed another order (with conformation) and 9 days now I still haven't received any ship date! This is not good service! LWJ"
"Everything worked great. My only concern was it took two plus weeks to receive the order. "
"During the check out process, there should be a note explaining any delays in the processing of the online order. If there are delays due to back orders or items out of stock, there should be an email sent letting customers know of the delay. Overall I will buy from electricsuppliesonline.com again! And I recommend them to others"
"Have not heard a thing about ship date or what ever, about ready to cancel my order. Worst amazon store I've done biz with so far...."
"Worst company I have ever had the displeasure to do business with. They held my money for weeks. I tried calling and writing multiple times. I even opened up a dispute with Paypal. Finally got through and they said that the item has been discontinued. REALLY!! when were you going to tell me that or give me my refund back!! Absolutely horrid company with the worst customer service ever!!"
"Very good customer service"
"After two weeks of being on back order, the order was canceled by ElectricSuppliesonline saying it was no longer available. After calling the manufacturer, they told me the item was still available and in stock. Not a happy consumer, lost two weeks and had to order from another company."
"Fast on time and The Fixture worked perfectly!!"
"Electric supply had the best price and even though it was backordered I received it sooner then I expected. Thank you"
"I needed a thermostat for my furnace. I looked on the internet and found the part at your company store. It was an exact replacement and the price was reasonable. It was so much cheaper to do it myself and avoid a service call.I will definitely use your store again when I need other parts.Thank you.Ron"
" After receiving 2 specialty bulbs from Electricsupply I found that they were NOT what was described or pictured and therefor would not work. After contacting them by phone they said they had made a mistake and would send the correct ones as soon as possible . That was in Oct 2012 , it is now 2-1-2013 and NOTHING ,not even an Email."
"I ordered trim kits. Prices were very good. I received my order in 5 days as they stated and they were perfect."
"Terrible service! Would never do business with liars! I called to make sure a product was in stock before ordering, and also confirmed that it would ship out the same day. After placing order and patiently waiting I phoned to see where my order was. They informed me that it was back ordered 3 months. I asked them to hold the order. A few days later I was sent an email explaining that they were cancelling my order as the price was going to increase by $40. Stay away from this company! They are just a go between from manufacturers. They do not stock any of their "own" items in their "own" warehouses! STAY AWAY!"
"waiting on back order...maybe 3 weeks"
"I got exactly what I ordered in a reasonable amount of time, for a better price than I found elsewhere."
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