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Stores > EdenFantasys
  • EdenFantasys

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      08831
    •  
    • BUSINESS HOURS
      8:00am - 4:00pm EST Mon-Fri
      GENERAL PHONE
      609-860-5200
      FAX
      609-860-5999
    • SUPPORT EMAIL
      customerservice@edenfantasys.com
      SUPPORT PHONE
      800-350-9050

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.22/10 7.22/10
    Chance of future purchase: Rating 7.22/10 7.22/10
    Shipping & packaging: Rating 7.78/10 7.78/10
    Customer service: Rating 8.13/10 8.13/10
    Return/Replacement policy: Rating 7.22/10 7.22/10
Voice your opinion! Review EdenFantasys by clicking a star below.
Rating 10/10
5/5
2017-08-17

Good Site

"Lots of good products at low prices."



Rating 10/10
5/5
2017-08-15

helpful customer service

"Had a question about one of the products, their customer service helped me very quickly."


Rating 8/10
4/5
2017-08-11

Fast and Discreet.

"Fast shipping. Very discreet packaging."


Rating 10/10
5/5
2017-08-09

Love it.

"Love this site! Definitely will shop again in near future! "


Rating 8/10
4/5
2017-08-03

great quality of toys

"I've ordered twice from this website and both times I was very pleased with the quality of toys ! "


Rating 8/10
4/5
2017-07-31

hard navigation, incredible service!

"Was a little bit hard for me to navigate through their site so I called their customer service for guidance. The guy helped me out to pick a product ! Can't wait to receive it ))"


Rating 10/10
5/5
2017-07-11

Good service

"good service and decent quality of toys. delivered the package faster than I expected."


Rating 10/10
5/5
2017-07-04

decent help

" ordered a toy and was confused how to turn it on :D their customer support helped me a lot, they have saved my night:)
"


Rating 10/10
5/5
2017-07-04

These guys rock!:)

"Great experience, fast delivery and quality of toys is high!"


Rating 10/10
5/5
2017-07-04

Fast customer service

"ordered some toys a week ago and the DHL damaged my package in shipping, so I called the EdenFantasys to find out and get this resolved. The customer service was very fast, they have explained me what's happened and moreover sent me a replacement with 1 day shipping, so on the next day I got second package with fully working items! That's amazing service!"


Rating 10/10
5/5
2017-07-03

Huge stock and competitive prices!

"Shopping with them was very good. The prices they have on the market are one of the lowest and the quality of the items is high. Also when I wanted to clarify some information about the toy I called their customer support, the guy with name Vladimir was very kind on the line and helped me with my choice!"


Rating 10/10
5/5
2017-06-22

Good prices and awesome service!

"Didn't even think that the guys from the customer support can help so much choosing the right toy! Moreover the prices are also very nice!"


Rating 10/10
5/5
2017-06-13

Great service!

"I'm a **** toy beginner, so tried the "try before you buy" kit per their customer service representative's recommendation.. absolutely pleased with the quality of toys. these guys also have discreet shipping, so I will definitely continue shopping with them !!
"


Rating 2/10
1/5
2017-04-05

Worked well while it lasted but didn't last long

"I purchased the Swirl ****. After about 3 months, the swirl part fell off. One month after that, the **** completely stopped charging. For $100, I expected the toy to last longer than 4 months."


Rating 2/10
1/5
2017-02-24

Fraudulent Web Site! DO NOT BUY here.

"DO NOT BUY here. I ordered product on Feb. 12 and paid extra for expedited shipping. The package was shipped by DHL and forwarded to USPS service. The package is stacked between two shipping services and no one wants to resolve the problem. I contacted Edenfantasys.com customer service four times by phone and email and didn’t get any respond. The phone number provided is always go to voice message. You will not able to talk with a person. Now Feb. 24 and I am contacting my credit card company to get my money back. "


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