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"Poor customer service. Just received a part for my refrigerator. Took 3 weeks and it came broken. I was told by customer service that I would have to reorder the part and pay for it again. Then I would be able to get a refund on my old part in 3 to 5 business days. This would hardly constitute a "no-hassle return" policy. Was then told a supervisor would contact me. They never did. Poor way of doing business."
"Outstanding delivery (next day for me) and lowest price on web...correct parts....what else is there to say."
"wrong part shipped...still waiting on my refund over 1 week now!Very annoyed"
"Beware of what you ordered at this web store.They will NOT give a refund once the part is installed even if it is defected from the beginning."
"Fast delivery, product exactly as described. Highly recommend!"
"On line inventoryGood pricingFast shippingGreat communications"
"Ordered a Whirlpool dishwasher part on 9/9/2013. Received immediate confirmation of order via email. Using link provided in this email and selecting "Check you order status" link on website revealed item was backordered. Waited a few days then called customer service. Talked with friendly representative who searched their parts suppliers while I was on the phone. She said it would come from the manufacturer and would ship in 3 weeks. She gave me the option to cancel or keep the order. I kept the order as all other sources I tried for this part had the same backorder status. Nine days later I received a shipping notice with tracking. Part arrived as specified by UPS in good condition. Part was exactly as ordered and made by Whirlpool. Easy Appliance Parts was just a few dollars more than the cheapest source I could find but they had the best reviews here. I would buy again from them and given my experience also recommend them to others. The only bothersome remark is that they charged my credit card at the point of order instead of when the part shipped. Won't ding them a star since their customer service was friendly, courteous, knowledgeable and offered to cancel. By the way, they are based in Canada. Part was shipped from Michigan."
"They have the cheapest price on the control panel for my kitchenaid dishwasher. Brand new panel to me in two days! Highly recommend this merchant. Very fast shipping. Wow."
"I had a bit of a screw up in ordering a part for my oven, and although the issue was all at my end, the folks at Easy Appliance went out of their way to take care of me. Orders came promptly and the folks were extremely helpful and courteous. They will be my first place to check when I need parts in the future! "
"Super fast and accurate shipping. Relatively inexpensive on parts."
"Excellent service. Lightning fast shipping. I called to confirm befor ordering a defrost heater on Thur. evening and received it on the following day. Right part and it fixed my problem. Extremely happy and will sure order from this seller again."
"i ordered parts for my maytag fridge and they were almost half the price of similar websites. they came THE NEXT DAY! door handle worked great, and i still haven't tried the ice maker part i ordered, but it looks like the right part. no complaints, very very fast service. great site."
"Placed an order and called back within a half hour to make a change to the order. Both the original order and changed order were delivered. Called back to have the original order returned. They want me to drive to UPS to return it. It was their screw up and they should have arranged for UPS to come pick up the package at my house."
"Best price anywhere of required part, with lightening quick speed of the receipt of the part. HUGELY satisfied with this business!!"
"I needed a part to fix my oven and found it quickly on their website. I will say that I had no problem finding the part on two other websites, but Easy Appliance Parts was almost ten dollars cheaper than the next best price for this particular item. I placed the order on their website, noting on their page a statement that orders placed before 3pm EST would get shipped out on the same day. Being that it was Friday at 2pm EST and that Easy was on the east coast and I'm on the west coast, and having selected ground shipping, I optimistically expected the part in maybe a week. Imagine my surprise when it showed up the very next day! Apparently Easy has a west coast distribution center in Fresno, about 5 hours from L.A.! To make a long story short, within half an hour after opening the package, I had a working oven! Thank you Easy for your promptness, accuracy and best price. You can count on me for future purchases."