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eastcoasttvs.com

Consumer Electronics

Rating 9.29/10 248 reviews
(1,131 lifetime reviews)

9.29/100 (6-month rating)
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All Customer Reviews (1,131)

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Rating 10/10 5/5
modified review posted May-21-2012

"After an initial glitch with my order, I received a call from the Customer Service department who helped ensure the item would be delivered.

I was very appreciative of the quick response that the service team provided. I'll update this review once I receive the order..."

modified review This review was modified by ConsumerB on May 21 2012 08:55:32 AM
Rating 10/10 5/5
modified review posted May-18-2012

" East Cost TVs did exactly what they offered regarding their service and the product arrived in a timely and safe manner. The experience was great and I will be a repeat customer. "

Rating 8/10 4/5
modified review posted May-18-2012

"Our 32" HD Television bought from East Coast TVs are very beautiful. Movies looks great and has 3D capability. We'll shop more here for sure. "

Rating 10/10 5/5
modified review posted May-16-2012

"Incredibly fantastic transaction! They were responsive to all my emails within a day or so (sometimes even in minutes) regarding questions I had. I did my research WELL in advance (60" Samsung ... I initially started out wanting a 46" Sony but after about 5 years, I realized I was selling myself short :P) so there were some things I wanted clarification on. I read the reviews here completely, especially the negative ones.
I was contacted by Tony the same day I placed the order asking if I wanted it shipped faster or white-glove. I said it was ok as I was in no rush. He was cordial and friendly and accepted my answer.
They sent me emails indicating its travel situation and the carrier that was shipping it. I verified there was no additional shipping charge.
The shipper was exceptional (AMTrucking is excellent) and the shippers delivered it into my office space so I could check it out where the ground wasn't wet from a storm 30 minutes prior. They were cordial and friendly. The call center at AMTrucking was also fantastic and let me know where the truck was when I called and then allowed me to change my contact number in the middle of the shipment.
Absolutely will do business with EastCoast TV again.
For those with negative reviews, if you want an item shipped to you immediately and you get grumpy because they don't instantly respond, go to BB and buy it off the shelf. If you want to buy something inexpensively, cut the dealer some slack and be patient. It is apparent to me that good things come to those who wait!"

modified review This review was modified by Bigsamsunghappytvowner on May 16 2012 05:41:47 PM
Rating 10/10 5/5
modified review posted May-14-2012

"Great TV at an awesome price. I saved hundreds of dollars, getting a price imp[ossible to find locally. Although I was leery dealing with an unknown, I took the jump because of the protections provided with a credit card sale. BUT, such precautions turned out to be unnecessary. These guys provided the best in customer service, calling immediately upon my submitting the order to find out how they could best serve me. They were also available to answer questions I had before and after delivery. Although the box showed some rough handling in transit via FedEx, the additional box and bubble pack added to Samsung's carton protected the TV. It worked perfectly!
I STRONGLY RECOMMEND THESE GUYS AND WILL BE REFERRING MY FRIENDS WHO WON'T BE ABLE TO RESIST AFTER SEEING MY SUPERB HD PIC."

Rating 8/10 4/5
modified review posted May-13-2012

"I purchased a Sony TV XBR55HX929 online. A few minutes after they called me to let me know that it was not free shipping like the web site said. Then after that they added insurance fee. The guys who delivered it almost broke several things getting in the house. I love the TV it's perfect. After talking to Tony I believe that they will try hard to make their customers happy."

modified review This review was modified by James369 on May 13 2012 12:45:03 PM
Rating 8/10 4/5
modified review posted May-10-2012

"Ordering from someone over the internet is like ordering food at a restaurant that you have never been to and are spending money on food that you hope is good. Ordered a LG 55" LM8600 on the 27th. Shipping to Wisconsin has been confirmed with AM Delivery for the 15th - 3 weeks after placing the order with "Express Shipping" for another $100.00. After many calls to confirm bogis dates Tony said he would refund the "Express Shipping" charges. I will be confirming that credit prior to receipt on the 15th. I am alittle less nervous about the quality of the products after reading these reviews. Having a "Man Cave" without a big screen is like an empty beer can from the factory. I will update if we accept the order.

Here's an update - Tony is taking care of me and has credited my express shipping. He has set-up the White Glove shipping so I have no problems. He wants to make buying from East Coast TV's a great experience. I have promised Tony that I will update the delivery experience after it's here and take the fear away from future customers. I will also update my stars on the 15th."

modified review This review was modified by MarkEMillerWI on May 10 2012 05:31:52 PM
Rating 10/10 5/5
modified review posted May-08-2012

"Great Customer Service, Quick Turn Around Time. TV was as advertised, brand new and factory sealed. Will definitely order again from East Coast TV and also recomment to others."

Rating 10/10 5/5
modified review posted May-07-2012

"I got Sony 65" HX9 Series LED HDTV - XBR65HX929 for the better price I could find anywhere else online. Great customer service!
Resolved an issue with my order right after my call and I'm very satisfied with how the situation was handled. There were no any extra charges added after placing an order, such as insurance on delivery, which I experienced with another company.
I will definitely order from East Coast TVs again and recommend it to my friends."

Rating 10/10 5/5
modified review posted May-06-2012

"After searching internet for a few days I couldn't find a better price anywhere else and I bought my TV (55" LG LED) from Eastcoasttvs.com. TV came in BRAND NEW condition as advertised, not problems whatsoever. Very happy with their service and the fact that they have THE LOWEST price on the internet made it even better! "

modified review This review was modified by roka747 on May 06 2012 11:32:14 AM
 
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