5/5

posted Jul-16-2004

"Excellent shopping experience.

I ordered an OEM version of Quicken Deluxe 2004 for a fraction of the cost of the boxed version. It installed without a problem, and the Quicken website recognized it as authentic. Their paperwork is good and delivery was timely.

Shipping charges are a bit high, but total costs are lower than competitors


"

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5/5

posted Jul-26-2004

"I ordered Power Producer 2Gld.
Unfortunately the Key did not work.
I e-mailed Eagletronics about it only 2 times before I was satisfied; there was a dash that shoudn't be there.
100% "A' 1 sevice. I will deal with them again.
Friendly & good service.Thanks Guys.
MLBJ. New Zealand. "

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5/5

posted Sep-15-2004

"Finally getting around to this review.

I've purchased the following from Eagletronics.com over the past year or so:

5 Norton System works pro’s
4 PowrQuest Partition Magic’s
4 Nero Ultra editions
4 Quicken Deluxe 2004
2 Corell WordPerfect Office 11’s
2 Corell Draw 9’s
4 TextBridge Pro 11’s
6 Pinnacle Studio 8’s
4 Lotus Smart Suite 9.8
1 Macromedia Dreamweaver

That's all I can think of.

I've always gotten exactly what I've wanted. I've never run into any catches or holes. Everything I've received from Eagletronics was, at worst, maybe a day late (at best a day early).

The only problems I've ever noticed are:

1. A disk arrived completely obliterated. I contacted Eagletronics.com and the promptly shipped another one which arrived in one piece.


How trivial, eh?

Ealetroniics always has good prices, and even when it doesn't, I don't mind paying an extra $10 for the Eagletronics sense of security. This company's got my number.
"

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5/5

posted Oct-01-2004

"This is my first eagletronics.com buy but not my last. I ordered Norton GHOST 2003 and it arrived four days later. I thought I would post now in case I hose my OS doing a backup and restore. Yes I read the post on here and other review sites (but I also know there are usually two sides to a story)
but for less than $10.00 for a new (cd only) I didn't care but eagletronics.com didn't let me down. GHOST comes with the manuals on the cd but not the human expertise to use it correctly and if you get in a hurry doing a restore and lose all then what have you gained by buying GHOST in the first place? I'm just trying to make data recovery less painful.
I have no use for NSW Professional. Before I ordered from eagletronics.com I talked with them concerning GHOST 2003 via chat on their site and they answered my questions to my satisfaction about ordering.
Give them a try.
I did and look forward to buying from them again.
"

This review was modified by emptypockets on October 01 2004 11:58:00 PM

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5/5

posted Nov-02-2004

"I saved 40% on some accounting software. Had I bought it from the original manufacturer, I would have paid another $200. The contents were identical to what I would have gotten from a retailer. I ordered it at 2 in the afternoon and had it the next morning. No complaints at all on this purchase!
"

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5/5

posted Dec-21-2004

"This is a follow-up to a prior review that I gave for this merchant. My original order did not arrive in the allotted time frame of 7-9 days.
Today, 12-28-2004, 22 days after it was shipped, the original order has arrived and it turns out it was the fault of the U.S. Postal System and not the seller. I have informed the seller of my intent to purchase this additional copy in lieu of returning it."

This review was modified by skeech on December 28 2004 10:53:15 AM

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5/5

posted Jan-10-2005

"I got good service from Eagletronics.com. I bought Lotus Smartsuite and Corel Wordperfect Office 11. The software came a couple days later. I installed it. I registered Wordperfect and downloaded updates from the company websites for both office suites. The software seems to work alright. The prices are great. I'm concerned after reading some negative customer reviews about pirate software, but the discs looked professional and were recognized by the company websites. I have to assume the good prices were because the software was being discontinued by the company and dumped at bargain prices. I would buy from this store again because their prices are very good, and they do deliver the product promptly--in my case."

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5/5

posted Feb-07-2005

"Ordered Quicken Premier on Thursday received it on Monday. "

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1/5

posted May-26-2004

"I purchased Quickbooks Pro 2004 from www.eagletronics.com on May 4th and the order was delivered on May 10th.

The product does not work nor was delivered as advertised. I have tried to contact the merchant but I have had no luck in getting a hold of anyone or a refund.

Here are the details:
No mfg documents, manuals, or proof of authenticity was included. The software disk was packaged in a plain white envelope with a generic registration key glued to the envelope. When an attempt to use the software was made it was unusable product. The registration key was invalid and the software would not install due to lack of a proper registration key. Further inspection proved the product to be pirated software when compared to actual store bought software that is packaged by the original mfg. The software delivered by eagletronics.com had a Black & White printed on label on the disk; the store bought software had a color label.

Seven attempts over a week period were made contact eagletronics.com but they would not respond. There website lists only an email address for customer service so I was unable to contact them by phone; I was only able to send them email messages regarding my problem.

I have since disputed the charge on my credit card and sent back the pirated software to the address listed on the delivery envelope.

Also I have looked online for other comments about this merchant and many other people have had the exact same problems that I have (bad product, no service/refund).

Sincerely,
Tod Bloxham"

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1/5

posted Jun-17-2004

"Beware of this reseller. I confirmed with them prior to purchase that this was the commercial version, and the key had never been registered. I was sold pirated software. The disk looks copied. When I called the software company to find a reason why my serial number wouldn't work, I was told the key was for an "academic version" and it had been flagged for abuse because there had already been over 15 registrations of the same key.

Upon further investigation, I realized that they have no contact phone on their website, the phone number used to register the domain leads to an empty mailbox, and none of the "secure" logos on their site click to anywhere. BUYER BEWARE!!!

>

After reading the response from Eagletronics, I just want to say that they DID NOT at ANY POINT advise me that this was the academic version. I emailed help@eagletronics.com PRIOR to purchase to verify that this was - and I quote - the "registerable, commercial version and not the academic version" to which they replied - AGAIN I QUOTE - "Yes, this is the full licenced version."

I then emailed Eagletronics, and was able to get a "RMA number" at which point I sent back the product, specifically requesting a REFUND as they had CHANGED their website to add a disclaimer stating the serial number wouldn't be registerable "to keep costs down" They then sent me back two disks. I called Macromedia to verify that at least one was a legal, registerable license for the commercial version. They said that they were commercial versions but that the serial numbers were invalid. They were unable to tell me any more. I have since registered one of the serial numbers and will be returning the other disk to Eagletronics immediately.

I suppose you could say that three disks later I finally recieved what I purchased, albeit a probably illegal version. Eagletronics, what you are doing is WRONG - If you are purchasing serial numbers in bulk and then selling customers copied disks, you should STATE SO ON YOUR WEBSITE!!! If you are selling illegal disks either way, IT IS WRONG!!! Saying that your website would be shut down is idiotic. You've only had that website for less than 6 months. Your "Verisign" logos aren't clickable to verify you, and the only phone number I was able to find for you goes to an empty voice mail box.

I WILL NEVER SHOP HERE AGAIN, BUYER BEWARE. YOU CAN STILL SAVE A FEW DOLLARS AND SHOP SOMEWHERE LEGAL!"

This review was modified by hkdumont on July 06 2004 11:50:35 AM

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