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Stores > Eadoffroad.com

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  • Eadoffroad.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 5874 S Hanover Way, Greenwood Village, Colorado
    • Contact: sales@eadoffroad.com
    • Phone: 888-521-0170
    • Customer Support: 888-521-0170
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: 0.00/10

499 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-15

No Customer Service

"Ordered a Gobi Ladder for my 4Runner on 06/17/16. Received an email from EAD on 06/20/16 saying my order had been updated to "Fulfillment" and I'd get an email with shipping info in 2-4 weeks. After 5 weeks without hearing word one from EAD I sent them an email. After not hearing from them I sent another email. And another and another and another. Then I started calling every number I could find listed on their website and leaving voice mails. Again I didn't hear anything back. So I found different email addresses listed on their website and sent an email to each of those. Still heard nothing back. Sent then a message on Facebook. No response. Then I found a "weekend number" listed that the manager/owner (Alec) had posted on a jeep forum and called and left a message there. Still heard nothing back (it's 08/15/16) now.... It's fine if there is a back order and it's taking longer than expected, but shoot me an email or give me a call back and let me know. All I'm asking for is an update. "


No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-15

still have not returned our calls

"We still have not heard from this company if I where you I would run far away from this website and order on Amazon at least you know that if the product is faulty and does not work that you can return the item and get your money back. We are now out $250.00 dollars because of this company and the fact that they are ripping people off for their money. Shame on this company and Karma hurts...

Alana Reyes
"

This review was modified by Calpolymom33 on August 22 2016 10:35:13 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-08

close up shop ....rip off

"No product or info about if it's been sent"


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Verified Customer
Rating 6/10
3/5
2016-07-31

Great but expensive to ship

"The product was very good quality but a bit expensive, plus the shipping was outrageous n very slow. Will look elsewhere from now on. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-28

Great value

"Components appear to be of high quality. Instructions and installation guidance was exceptional. I'm confident the upgrade will go well. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

AWESOME PRICING AND WICKED FAST SHIPPING

"ORDERED SOME LOWER CONTROL ARM BRACKETS FOR A JEEP. EADOFFROAD WAS THE BEST PRICED OUT THERE!!! GREAT QUALITY AND FAST SHIPPING!!!!!!"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-07-09

Slow shipping no communication!!!!!

"No item called 3 times 3 messages no response...... "


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Verified Customer
Rating 10/10
5/5
2016-07-06

Satisfied

"Customer service was excellent and very knowledgeable I will be back to shop."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-28

Ghetto looking site, but the best product, service & price!! Fast delivery too!

"I wasn't sure if it will be safe to order something from the site that looks like it was designed from 90's, but the experience with Ead offroad was butter smooth. Price was great, carried a rare item to find, delivery was quick too. Highly recommened and will definitely shop again. "


No Avatar

Verified Customer
Rating 2/10
1/5
2016-05-27

Stay away

"When I placed the order I got confirmation that the order was received and being processed. A week after placing the order with EAD Offroad I received this survey. Since I had not received any shipping information I e-mailed EAD asking for it. After waiting two more weeks I still haven't received any response. Before leaving them a poor review I wanted to call them to try and find out about the order. All I got was an answering machine so I left the order details and a number to call back. I waited two days and none called back so I called again, and again, and again... Same answering machine - no reply. I have no idea if they are even in business. Very disappointing would be an understatement. If you want to be charged $300 for something and get absolutely nothing in return, EAD Offroad is the right place to order from."


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Verified Customer
Rating 10/10
5/5
2016-05-24

Very fast delivery..

"Product arrived in 1 week. Looks awesome!!"


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Verified Customer
Rating 2/10
1/5
2016-05-20

dint get what i ordered.

"I ordered a omix-ada drum. I did not receive it, instead i got something else made in china. Extremely disapointing because not only you wasted my time waiting for this delivery but now i also have to drive to fed ex to return it and wait longer to get my money back. By the way i expect 100% return -including shipping fees."

This review was modified by marincesar2 on May 20 2016 06:24:56 PM

Rating 10/10
5/5
2016-05-05

Competitive pricing

"Great service, Alec took care of my order and shipping. Very satisfied overall. can wait to install.
"

This review was modified by garysephel on May 05 2016 03:47:09 PM

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Verified Customer
Rating 8/10
4/5
2016-05-04

Good service

"I was satisfied with the website, my only reason for 4 instead of 5 stars is the seemingly eternal 8 weeks I have to wait to get my product. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-27

gobi rack

"i ordered it and it came. 5 week wait not the 8 i expected"


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