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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Eadoffroad.com Eadoffroad.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 5874 S Hanover Way, Greenwood Village, Colorado
    • Contact: sales@eadoffroad.com
    • Phone: 888-521-0170
    • Customer Support: 888-521-0170
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

417 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"EAD was very helpful and quick with their response time to issues regarding my order. I'm very happy about how quickly they will be getting my order out considering a long backorder. "


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Verified Customer
Rating 10/10
5/5

"The only thing that I didn't like as a first time buyer was ur confirmation or the lack of confirmation of the order.. after the last step in purchasing an order with ya'll the next screen just says thank u.. No confirmation number no tracking no receipt I got nothing.. So the next day u kinda freak.. I checked my statements and there's a charge there and now I'm calling you guys and no one ever picked up the phone or called back from the messages I left... finally after three days of not knowing if I got scammed or not I get an email from UPS saying here's a tracking number that something from u guys were being shipped so that was the only thing indicating purchase was right..Other than that I got what I asked for and I know what to expect next time"


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Verified Customer
Rating 8/10
4/5

"Mi experience was good and will continue to do business with you. Thanks "


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Verified Customer
Rating 10/10
5/5

"Good price. Promtdelivery.Will order from them again."


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Verified Customer
Rating 8/10
4/5

"Shipping was fast. My part was what i ordered, but the bracket on the end of the motor was cracked and bent, so i had to use one off my old part. "

Rep reply posted Jun-09-2015

EADOffroad, Eadoffroad.com rep has responded

“Hello,

If you contact us at orders@eadoffroad.com we will get you a replacement unit shipped out. Sorry for the inconvenience.

EAD Offroad”


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Verified Customer
Rating 10/10
5/5

"As described Fast shipping Great notifications
Very Happy
"


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Verified Customer
Rating 8/10
4/5

"Part came quick found it here for the cheapest price but did not come with what it showed in the picture "


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Verified Customer
Rating 10/10
5/5

"These guys rock, pure and simple. Awesome communication and they were prompt with responses, and results. I already have purchased again from them totally due to their excellent customer service and fair prices. Despite bigger and closer dealers EAD has earned my respect and customer loyalty. "


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Verified Customer
Rating 10/10
5/5

"Great company. They stand behind what they sell. "


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Verified Customer
Rating 8/10
4/5

"I ordered a Gobi Item (GJKR102), and I assume by no fault of EAD the lead time is 5-6 weeks on most Gobi items.

***I apologize to EAD; they did list a lead time. I just missed reading it; Hope to received the parts ordered soon***
"


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Verified Customer
Rating 10/10
5/5

"XTerra Gobi Ladder arrived quicker than I expected. Excellent product and it is always nice to have printed instructions arrive with it. Thanks!"


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Verified Customer
Rating 10/10
5/5

"Fast shipping with an accurate product description"


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Verified Customer
Rating 10/10
5/5

"I got a good price and very fast delivery. I will buy again from this store."


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Verified Customer
Rating 10/10
5/5

"Easy to place order, fast delivery, got what I ordered...nothing to complain about. See you guys when it's time to order more parts"


No Avatar

Verified Customer
Rating 10/10
5/5

"It was very easy to find the product I wanted and the price, although a little higher than some other sites, had the product available and delivered to me in a few days as opposed to waiting 1-2 weeks or more. Will definitely order from this company again."


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