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Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 24hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.67/10 6.67/10
    Chance of future purchase: Rating 4.38/10 4.38/10
    Shipping & packaging: Rating 3.44/10 3.44/10
    Customer service: Rating 4.00/10 4.00/10
    Return/Replacement policy: Rating 3.85/10 3.85/10

What is this?

61 Customer Reviews

Rating 10/10
5/5
modified review posted

"do love my headphones. Xxxo"


Rating 10/10
5/5
modified review posted

"So far I have ordered over $200 USD over three orders and have not had a problem with Eachmall. I find that their products are very low priced and good for what you are paying for them. The shipping time is what people complain about, but I pay for DHL and never wait more than 3-5 days from HK to Los Angeles. Customer service is also pretty great - you send a message from the website and usually get a reply within a day or two - you have to understand that they are on a 15 hour time difference from us here on the west coast of the USA. If I message them on Friday noon here, it is already early Saturday morning there and I won't get a reply for a few days because of the weekend. Any problems that I have had have been taken care of by two customer service reps: "Ruffil" and "Terry". I will continue to do business with them because they have great items at incredible prices, the phone covers, sunglasses, phone accessories and tablets make for excellent gifts for family and friends. I recommend them highly!"


Rating 2/10
1/5
modified review posted

"Placed an order from them in May, it's now August and it's not arrived. They tried to convince me to pay them more money to try shipping it again, when I refused they offered me a coupon to use in the future.

Really? I paid and received nothing and can't get a refund. Pay more and buy from a reputable seller.
"


Rating 10/10
5/5
modified review posted

"I bought a watch from Eachmall at the beginning of Jul. and got the package after two weeks.Shipping is faster than expected. The watch bracelet quality is not the best but for that price its good enough. The watch came with a battery that exausted after a few days,but I appreciate the customer service guided how to replace the exausted one.It was very simple to replace and it's working all right with a new one since than.I think It's a good choice for a simple and very nice gift for children."


Rating 2/10
1/5
modified review posted

"ordered a gamecard as after googling this company came out cheapest.
received faulty card from china was a clear fake.
they asked me to return,
sent back by UK mail, 6 weeks ago,
they wont return my emails and won't accept any calls.
lost my money on this one, 70 dollars US.
avoid at all cost.
"


Rating 10/10
5/5
modified review posted

"I bought some PS4 Xbox One Controller Thumbstick Joystick Cover Grips Caps Skins.They were very affordable. I enjoy their products of quality with a very reasonable price.I really like the customer service which was offered to me."


Rating 10/10
5/5
modified review posted

"Amazing Wireless DualShock Game Controller for PS2, with good package, and I like it very much! The delivery is a little slowly, but the customer service is very patient, thanks!"


Rating 10/10
5/5
modified review posted

"Good cable, suitable for both the charger and the phone. Charges and connects to the computer correctly. And the cable length is just right."


Rating 8/10
4/5
modified review posted

"Got my items! I have to say this is a pleasant shopping journey with EACHMALL. Have purchased from them many times, I have never felt disappointed! lol...lots of thanks to the staff!"


Rating 8/10
4/5
modified review posted

"Good customer service for that guy , the items is ok and good quality, but the packing is not satisfied completely , easy make the product damage on the shipping way, Hope they can solve this problem, I will purchase more,otherwise, the shipping time should be post the items ASAP, sometime , need to wait about 5 days for prepare the goods, however, I like this eachmall. thx."


Rating 2/10
1/5
modified review posted

"Terrible customers support. Talked with customers support Ruffil and he is very bad person. He cant manage simple things or solve simple problems. Messed up 5 my orders, added wrong invoices, had to pay 200 usd import taxes because of his mistake.
If anyone from eachmall reading this I suggest to fire Ruffil because his unprofessional work makes customers never ever order from eachmall again. You will loose much more clients because of Ruffil
"

modified review This review was modified by mikas-38878 on July 21 2014 02:04:02 AM

Rating 2/10
1/5
modified review posted

"90% of chance you will get DOA or defective product from China. After that you have to pay for return shipping to China. Read terms: For any returned items,buyer should be responsible for the return shipping fee.
Eachmall and Eachgame are both websites must be prohibited.
"


Rating 2/10
1/5
modified review posted

"I purchase a headphone on March 1, 2014. It arrived on March 19, 2014 defective, the battery compartment would not hold the batteries. I had to pay US$17 to send it back even though it was not my fault! So today is May 19, I still have not received my headphone!!! I've sent them many messages inquiring the status, a eta of receiving my order and all they say is "... We sent the headphones to our supplier for checking and did not receive it back. Please kindly wait a few more days..." This is ridiculous, it has been almost 3 months and they have the audacity to ask me to kindly wait a few more day! Stay away from www.eachmall.me , they are scammers and you will loose your money and your temper dealing with these jerks!!!"

modified review This review was modified by elperes on May 19 2014 09:24:09 PM

Rating 8/10
4/5
modified review posted

"I ordered a PS3 controller & some Beats headphones for < $20 including shipping. The PS3 contoller at Target was over $40 by itself & the headphones are over $100 anywhere else. Of course, I assume they are fakes but the both are working fine. The sound on the headphones is great.

Took 20+ days to arrive, but that's what they said to expect on their web site, so no concern there; just required some patience.

So far the quality is good, the price was fantastic. The shipping was slow, but expected.

I am happy with my purchase & I would use them again for similar-type purchases.
"

modified review This review was modified by NotPete on April 29 2014 11:40:21 AM

Rating 2/10
1/5
modified review posted

"Nightmarish experience. Kafkaesque and insular "customer service". Bizarre and evasive responses to e-mail inquiries. Stay clear of this seller."

modified review This review was modified by na14 on April 25 2014 04:16:20 PM

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