We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
essentialwonders.com/

Food & Gourmet

No score yet. Write a review »
--/100 (6-month rating)
E.W. / Essential Wonders is not a merchant member
E.W. / Essential Wonders does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (6)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted Apr-21-2011

"I called for instructions on how to clean my coffee maker and ended up buying the best Hawaiian Kona coffee I have ever had in my life. There customer service was out of this world and now I have a clean coffee maker and awesome coffee."

Rating 10/10 5/5
modified review posted Nov-10-2009

"I bought a coffee maker from this merchant on the above date. I called customer service, before my purchase. There customer service is very knowledable and answered all my questions, plus gave me more information. The coffee maker arrived as promised. I love the service I received from Essential Wonders. I was in customer service for many years and they far exceed what the norm."

Rating 2/10 1/5
modified review posted Jul-04-2009

"I had placed an order for 2 water dispenser faucets for my ceramic crock on the 23rd of June, 09. I was waiting and waiting, got an email on the 29th of June, 09 that said 'order was shipped'. I had replied saying that 6 days is too long for an order for 2 faucets to be shipped out. This was the first time I had shopped at essentialwonders. I also said that this will be the last time.
A CSR promptly cancelled my order and sent me an email stating the same. Don't be attracted to FREE SHIPPING. Choose one of the other merchants instead, might have to pay shipping there.
J"

Rating 10/10 5/5
modified review posted Jan-26-2009

"I contacted this company via phone for information on a home coffee maker. There customer support was by far the most knowledgeable about the products I was interested in over other companies. I ordered the coffee maker and some coffee to go with; to my surprise the products were delivered 4 business days later. I had to contact them again and get tech support on how to use my coffee maker and they were glad to help me. Also, the coffee is great and I will buy from this company again."

Rating 10/10 5/5
modified review posted Jan-08-2009

"I ordered some Sumatra Mandheling coffee beans on December 15th and received my order on December 19th. I was highly impressed with the quickness of the shipment and the coffee is out of this world. Essential Wonders has made a lifelong coffee customer out of me.

"

Rating 2/10 1/5
modified review posted Dec-02-2008

"Avoid this store. They will not fill low cost orders. My order languished for two weeks before I finally received a refund notification via email with no explaination as to why my order wasn't filled. These folks do not seemt to want to help existing customers. They only want to sell big-ticket items to new unwary customers"

 
See all Merchant Members »
wall street journal logo