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e-compuvision.com

Computer Hardware & Software

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--/100 (6-month rating)
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All Customer Reviews (53)

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Richmond Hill
Rating 2/10 1/5
modified review posted May-08-2005

"I put an order to purchase a Switech MCP-600 Pump, and some Switech Hydrx fluid. I then emailed them regarding lower shippings costs, since I live 10 minutes from their store location. It has been a week since I have ordered, and they have yet to send me a shipping number, reply any of my emails and reply my phone calls. I have already been charged on my credit card, and I'm quite unhappy with the lack of response. The site said it would be next day shipping, and will ship within 12-24 hours. I'm very disappointed."

modified review This review was modified by DaLurker on May 18 2005 04:48:42 PM
Rating 10/10 5/5
modified review posted Feb-06-2003

"Very helpful over the phone and email, set me up with exactly what I wanted, and even suggested looking at competing products as alternatives. Of course, nothing can beat swiftech, as my research proved, so the choice was clear. I will definatly buy all my watercooling gear from compuvision in the future. Shipment arrived in 3 days from Toronto to Victoria BC. "

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Cowichan Bay, BC
Rating 2/10 1/5
modified review posted May-24-2005

"Ordered items and was sent a further email that they have been shipped May 8th. Checked reference number with Canada Post and they had no listing of the number. Emailed CompuVision on May 17th requesting tracking information. Did not receive a reply. Email again on May 19th, no reply. Paid $29.90 for freight for 4 X 3.5gram tubes of Artic Siver. Today is May 24th and have not received order or a reply to email.

This company does not give any customer service at all. Paid $72.49 and have not received anything. I will be going back to my Credit Card Company when I received my bill to reverse the charges.
**Finally received a reply to my emails on May 24th. They resent the package and it arrived on May 27th. All is well but they could have avoided alot of problems by replying promptly. I won't use them again. "

modified review This review was modified by hilex on May 27 2005 01:00:43 PM
Rating 10/10 5/5
modified review posted Jun-13-2002

"Ralph at Compuvision is outstanding in terms of customer service."

Rating 10/10 5/5
modified review posted May-11-2003

"Great service. Ram wasn't in but he called and had it delivered while I waited. "

Rating 10/10 5/5
modified review posted Dec-16-2003

"He is a good guy. I bought a Abit NF7 mothboard off of him on thursday december 11th. He shipped it the next day (friday) and it came to my door on monday. I was not home so I had to go get it at the post office the next day. I picked it up today, Shipping packing was real good (Styraphone(sp?), and newspaper)
Overall I am VERY pleased with him and I will do business again. This is one of few computer stores that will do C.O.D. which is really great because not everyone has a credit card.
5/5"

Rating 10/10 5/5
modified review posted Sep-17-2002

"I ordered a Lian-Li PC65B Case from E-Compuvision. Ralph was extremely helpful and polite, and answered all my questions right away. It arrived really fast, and was sealed nicely. Great Service, and I would definetly recommend E-Compuvision to everyone because I'm definetely going to buy from them again! :)"

Rating 10/10 5/5
modified review posted Jan-17-2003

"I placed an order with compuvision on Monday I called Canada post on Thursday to find out where my package was. The tracking number was not in the computer or had not been scanned. I emailed Ralph and told him to call me so we could sort this out. There was some sort of delay with my package somewhere. (This was Xpresspost) He said he could stop that package pack a new one so he could drop it off at my house. (It happens that we are within acceptable driving distance). I said I would pick up the order instead. I went and picked it up on the same day. I have everything I ordered and everything is working great.

Nice to deal with and definately a great place to purchase from."

Rating 10/10 5/5
modified review posted Sep-04-2003

"Very Fast shipping and helpful staff will deal with them again!
"

Rating 10/10 5/5
modified review posted Jun-01-2002

"E-Compuvision offers what other retailers cannot, great, friendly, person-to-person service whenever you need it. I would recommend E-Comp to anyone looking to purchase computer parts online."

 
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