1/5

posted Aug-12-2005

"Ordered almost a month ago, couldn't get any service, nor what i ordered. Worst communication i've ever seen. They clearly stated that they sent me my order, but never gave me a tracking number (using XpressPost). They obviously don't care at all about their customers, even tho their website state otherwise.

I recommand NEVER to buy from them, i may have to use legal actions to get either my money back or the little thingies i ordered."

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1/5

posted May-24-2005

"Ordered items and was sent a further email that they have been shipped May 8th. Checked reference number with Canada Post and they had no listing of the number. Emailed CompuVision on May 17th requesting tracking information. Did not receive a reply. Email again on May 19th, no reply. Paid $29.90 for freight for 4 X 3.5gram tubes of Artic Siver. Today is May 24th and have not received order or a reply to email.

This company does not give any customer service at all. Paid $72.49 and have not received anything. I will be going back to my Credit Card Company when I received my bill to reverse the charges.
**Finally received a reply to my emails on May 24th. They resent the package and it arrived on May 27th. All is well but they could have avoided alot of problems by replying promptly. I won't use them again. "

This review was modified by hilex on May 27 2005 01:00:43 PM

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1/5

posted May-08-2005

"I put an order to purchase a Switech MCP-600 Pump, and some Switech Hydrx fluid. I then emailed them regarding lower shippings costs, since I live 10 minutes from their store location. It has been a week since I have ordered, and they have yet to send me a shipping number, reply any of my emails and reply my phone calls. I have already been charged on my credit card, and I'm quite unhappy with the lack of response. The site said it would be next day shipping, and will ship within 12-24 hours. I'm very disappointed."

This review was modified by DaLurker on May 18 2005 04:48:42 PM

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5/5

posted Dec-20-2004

"Very happy with the good prices, good service and responses to my questions."

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5/5

posted Aug-08-2004

"Ralph was most helpfull when I needed a replacement motherboard in a hurry.
compuvision has competitive prices and friendly,prompt service.COD is a great option for me and makes me wish that they had an even greater selection of general computer hardware for me to choose from."

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4/5

posted Aug-06-2004

"Well, I place a special order on the 16th of July, and was told on the 20th the details, and was made a new page to place the order.

So, I placed the order, opted for C.O.D., and the total came to 195 CAD.

So, a few weeks later (August 6th the day of item arrival) I get the item, however, the cost was off due to the box size used.... it came out to be 212 CAD....

I can't say I'm entirely pleased due to the additional charges from the box size, but I won't say I'm disatisfied. I mean, how often do companies place custom orders? I just wish I would have paid a little less for a smaller box.....

BTW, I received an emial, explaining why the extra charge, which I understand on their behalf, but I would have liked notification on this matter.

"actual size of the box used to ship out your sound card safely was our first concern.""

This review was modified by N. Veryha on August 06 2004 02:28:04 PM

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5/5

posted Mar-14-2004

"I placed my order for a new case and a vga cooler, and the next day I received a call to verify my purchase and address. Im glad he called because i ordered the wrong vga cooler for my card, and he fixed that on the spot, and put the cooler inside the case to save me shipping costs, i was very impressed, and I received my order 2 days later in perfect condition. I rate compuvision 10 outta 10!!"

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1/5

posted Mar-10-2004

"Sorry that I have to go against general opinion here. The service was not timely at all! Five days from the placing of the order to an invoice being printed. Another 5 days for the order to arrive! The product was defective and another 4 days passed before I was told to send it back at my expense. I was told that the replacement modules had just arrived the same day my returned goods got to compu-vision. Yet it was another 8 days and a telephone call to find out from the Canada Post tracking information that my replacement parts had just went in the mail. A very poor experience for web shopping. As well I had to pay the shipping costs for the replacement item. I was told that I should contact the manufacturer (OCZ) for compensation. Any seller worth dealing with would either absorb that cost or obtain it from the manufacturer himself."

This review was modified by murky on March 10 2004 01:56:21 PM

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4/5

posted Feb-04-2004

"Excellent people to talk to, very nice and they give good deals. Prices are alright too, better than more than 80% of the stores. Shiped fast as well."

This review was modified by SuJu on February 04 2004 06:37:31 PM

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5/5

posted Dec-16-2003

"Prompt service and great communication. I will definitely be doing business with E-Compuvision again and I will make sure I recommend them to all my friends"

This review was modified by renoplus on December 16 2003 02:30:06 PM

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