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RatingsRating
Store InformationStore Info
Full Rating Profile
  • EZ Prints EZ Prints Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1890 Beaver Ridge Cir, Norcross, GA
    • Contact: EZPrints@certifiedcustomercare.com
    • Phone: 1-877-651-4321
    • Customer Support: 1-877-651-4321
    • Business Hours: Monday - Friday 9am - 6pm ET
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 8.64/10 8.64/10
    Shipping & packaging: Rating 7.75/10 7.75/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

382 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-05-25

"I wasn't aware this was a "magic" mug that only appeared when heated. That's not what I wanted.
If it was in your details, it's my fault, bc the info was forwarded to me and I just ordered it.
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-25

Unsatisfied

"The pictures were too dark. Was not satisfied"

Rep reply posted May-25-2016

A rep from EZ Prints, Leigh H., has responded

“Hello jessicaellisarts !

Thank you for sharing your feedback concerning your most recent order. We are truly sorry your order did not arrive as expected and for the inconvenience you’ve experienced.
We have a 100% satisfaction guarantee and will be happy to reprint or refund any image(s) you are unsatisfied with. Please contact ezprints@certifiedcustomercare.com or call 1-877-651-4321. Our support team is always happy to help with any questions or concerns you may have.

Once again, thank you for choosing ezprints.com!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-24

Excellent!

"Great job, looks good, exactly what I ordered, delivered quickly. "


No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-23

"I ordered 1 poster for the wall and 2 desk stands.
All 3 came as the same as wall posters.
All the pictures were blurry as well.
Disappointed.
"

Rep reply posted May-24-2016

A rep from EZ Prints, Leigh H., has responded

“Hello lpaskero!

Thank you for sharing your feedback concerning your most recent order. We are truly sorry your order did not arrive as expected and for the inconvenience you’ve experienced.
We have a 100% satisfaction guarantee and will be happy to refund any image(s) you are unsatisfied with. Please contact ezprints@certifiedcustomercare.com or call 1-877-651-4321. Our support team is always happy to help with any questions or concerns you may have. Once again, thank you for choosing ezprints.com! ”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

So much for so little. Iphone photo's that look like a photographer took them!!!

"These prints look professional. They where quick to get and easy to download."


mkss0928's Avatar

Verified Customer
Rating 8/10
4/5
2016-05-23

good website, but....

"The prints were somewhat darker than they appeared on my computer screen, so I ended up having them reprinted.. Also, I needed a border around the image and couldn't figure out how to do that. Otherwise, though, the website is easy to use, the prices are great, and the prints were delivered very quickly. "

This review was modified by mkss0928 on May 24 2016 01:48:54 PM
Rep reply posted May-24-2016

A rep from EZ Prints, Leigh H., has responded

“Hello mkss0928!

Thank you for sharing your feedback concerning your most recent order. We are truly sorry your order did not arrive as expected and for the inconvenience you’ve experienced.
We have a 100% satisfaction guarantee . Our support team is always happy to help with any questions or concerns you may have. Please contact ezprints@certifiedcustomercare.com or call 1-877-651-4321. Once again, thank you for choosing ezprints.com! ”


No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-23

Pictures were not that sharp

"Pictures came very hazy & dark "

Rep reply posted May-24-2016

A rep from EZ Prints, Leigh H., has responded

“Hello kavitagorty!

Thank you for sharing you!r feedback concerning your most recent order. We are truly sorry your order did not arrive as expected and for the inconvenience you’ve experienced.
We have a 100% satisfaction guarantee. Our support team is always happy to help with any questions or concerns you may have. Please contact ezprints@certifiedcustomercare.com or call 1-877-651-4321. Once again, thank you for choosing ezprints.com! ””


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

EZPrints Positive Experience

"My panorama print turned out just like I was expecting. Easy to use website and quick/timely processing and delivery. Thank you!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

Great Service for Professionals

"I especially like ezprints because it allows me to send pictures directly to customers without having prices and receipts in the package. Customer service is A-1."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-21

Great print job and fast

"I was very pleased with the panoramic print they printed and promptly shipped to me. The colors were rich and the quality was high. I would use them again for this size."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-21

Perfect! Great quality!

"Prints arrived promptly and were perfect! The quality of the images is very good, especially considering they were cellular images. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-20

Beyond my expectations!

"Only sorry I passed on the frames."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-19

Great quality, great price, fast service!

"I ordered 3 sets of photos each set a different finish. All of them came out incredible and I will continue to order from EZ Prints! I will definitely recommend them to everyone I know!"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-05-19

DONT KNOW

"I CANT REVIEW THE QUALITY BECAUSE I DID NOT RECEIVE THEM YET. ITS BEN 11 DAYS"

Rep reply posted May-19-2016

A rep from EZ Prints, Leigh H., has responded

“Hello dougmorinsr!

Thank you for sharing your feedback concerning your most recent order. We are truly sorry your order has not arrived and for the inconvenience you’ve experienced. Once a package is turned over to carrier, we do not have any control over the final delivery. Our support team is always happy to help with replacing any orders that are delayed or lost in transit.

After further review of your order, it was shipped on 5/12/16 via FedEx SmartPost, tracking number 74890100111928020314. Its currently scheduled for delivery on Fri 5/20/2016 by end of day.

If your order does not arrive or if you have any further questions or concerns, Please contact ezprints@certifiedcustomercare.com or call 1-877-651-4321 and we will be happy to replace your order.

Once again, we apologize for the delay and thank you for choosing ezprints.com!



No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-19

Dark and cut photos

"Some of my photos were cut and have a very dark backgorund, not as in the original file I sent. Besides, the delivered envelope was worn out, almost broken."

Rep reply posted May-19-2016

A rep from EZ Prints, Leigh H., has responded

“Hello darranz!

Thank you for sharing your feedback concerning your most recent order. We are truly sorry your order did not arrive as expected and for the inconvenience you’ve experienced.
We have a 100% satisfaction guarantee . Our support team is always happy to help with any questions or concerns you may have. Please contact ezprints@certifiedcustomercare.com or call 1-877-651-4321 and we will be happy to refund your order.

Once again, thank you for choosing ezprints.com! ”


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