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Stores > EXcaliberPC.com
  • EXcaliberPC.com EXcaliberPC.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      94538
    •  
    • BUSINESS HOURS
      9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
      GENERAL PHONE
      1-877-Buy-EXPC
      FAX
      1-510-372-0611
    • SUPPORT EMAIL
      support@excaliberpc.com
      SUPPORT PHONE
      1-877-Buy-EXPC

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.33/10 7.33/10
    Chance of future purchase: Rating 7.63/10 7.63/10
    Shipping & packaging: Rating 8.42/10 8.42/10
    Customer service: Rating 7.92/10 7.92/10
    Return/Replacement policy: Rating 8.28/10 8.28/10
Voice your opinion! Review EXcaliberPC.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Service

"Very helpful and easy to modify."


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Verified Customer
Rating 10/10
5/5
2017-06-19

Top notch

"Great products, speedy deliver, great customer service and I'm one satisfied customer."


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Verified Customer
Rating 10/10
5/5
2017-06-16

Good Value and No Surprises

"FEXcaliberPC had the best value on the item I recently bought. It was shipped quickly, and when it arrived it was exactly what I expected to get."


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Verified Customer
Rating 10/10
5/5
2017-06-13

Gaming laptop Pogchamp

"I bought a ROG502VS gaming laptop from them. Everything about this transaction was sweet, the deal, the customization option (even though I was I wish I could have swapped my HDD to a 7200rpm option), the free goodies, the customer service. Everything was top notch and I couldn't be happier with my purchase."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-12

Great customer service

"I had a great experience with EXcaliber PC with ordering my MSI laptop. And they kept me informed on the build and shipping info. Veey happy with my computer and the service I received"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-09

Superb support, friendly and kind

"I had some email exchange with EXcaliberPC support persons. Considering my account is overseas, they supplied me a lot of useful information to get the tax payment process as quick as possible, giving me appropriate calculations in advance and accepting my (too frequent) questions. Superb."


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Verified Customer
Rating 10/10
5/5
2017-06-08

Warm & super helpful!

"I ordered a laptop online for my grandsons HS graduation. I included a request for arrival date as my grandson lives out of state. Steve took the time to ask questions regarding my dating request and suggested a feature upgrade! I took him up on his advice and my grandson was more than thrilled with his new laptop! I expect this will be one of many! I've a bunch of upcoming teenagers!
Thank you! And your great staff!
"


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Verified Customer
Rating 2/10
1/5
2017-06-06

my order never shipped

"why my order never shipped?"


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Verified Customer
Rating 10/10
5/5
2017-06-04

Excellent customer service

"Ordered a ZenBook Pro from EXcaliberPC.com and paid with a relatively new business credit card. Transaction got flagged by their security department as possible fraud. Although it was frustrating, their customer service was excellent. They worked with me to get the flag cleared, and then expedited my shipment to ensure the computer was received quickly. Computer itself was perfect, securely packaged and works great - not to mention the best price on the Internet for the configuration request. Superior company, will definitely shop here again. "


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Verified Customer
Rating 10/10
5/5
2017-06-01

greet

"it was vere greet laptop i bay"


BobBuzzanco's Avatar

Verified Customer
Rating 10/10
5/5
2017-06-01

Best ever

"I called them about a delivery time and before you knew it it was already here. Excellent service would recommend anyone"


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Verified Customer
Rating 10/10
5/5
2017-05-31

"Great website, very helpful on the phone, delivered on time and a great price!"


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Verified Customer
Rating 2/10
1/5
2017-05-28

They sent me a used computer

"When I first boot the computer I saw a paired Bluetooth device on the Bluetooth device list. "


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Verified Customer
Rating 2/10
1/5
2017-05-28

too slow

"process was too slow, i have ordered laptop but , i diclined becouse of slot process"


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Verified Customer
Rating 10/10
5/5
2017-05-23

Satisfied customer

"Bought an Asus laptop from Excalibur PC, it shipped fast and arrived in perfect condition. Not a single scratch or issue."


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