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e.g. Such as Newegg | browse by category or see best/worst

Stores > EXcaliberPC.com
  • EXcaliberPC.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      94538
    •  
    • BUSINESS HOURS
      9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
      GENERAL PHONE
      1-877-Buy-EXPC
      FAX
      1-510-372-0611
    • SUPPORT EMAIL
      support@excaliberpc.com
      SUPPORT PHONE
      1-877-Buy-EXPC

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.06/10 8.06/10
    Chance of future purchase: Rating 8.11/10 8.11/10
    Shipping & packaging: Rating 8.66/10 8.66/10
    Customer service: Rating 8.26/10 8.26/10
    Return/Replacement policy: Rating 8.24/10 8.24/10
Voice your opinion! Review EXcaliberPC.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-15

Great prices

"Excellent package price offered on my laptop purchase and great customer service / response time."


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Verified Customer
Rating 10/10
5/5
2017-10-15

A+++

"A++++++++++++++++++++++++++"


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Verified Customer
Rating 10/10
5/5
2017-10-14

Good

"Need a part that was broke waiting for Asus to deliver .Excalibur is very helpful in addressing the problem all ways answer the phone .would definitely use again "


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Verified Customer
Rating 10/10
5/5
2017-10-07

Great Service

"Excellent Service!!!!!!!!!!!!!!!!!!!"


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Verified Customer
Rating 10/10
5/5
2017-10-06

Excellent all around

"I had an issue (I ordered the wrong PC), and they were able to fix it quickly and with no hassle. Their quick action, along with the fast processing allowed me to receive my laptop in time for a two month trip to Taiwan, allowing me to speed up my off time a little easier. Excellent all around, will definitely be shopping through them for future needs. "


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Verified Customer
Rating 10/10
5/5
2017-10-05

Never had a bad experience

"I've ordered 2 laptops off of their site and they always delivered on time and safely. Even when I had to call their support line after I moved to a new location, I received friendly service and their call backs were within an appropriate time. The best."


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Verified Customer
Rating 8/10
4/5
2017-10-05

Great Service

"I received everything as scheduled. The only thing I was a bit disappointed in, was there was no Microsoft office installed. However, they did reverse the charge for it, with no problem. "


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Verified Customer
Rating 10/10
5/5
2017-10-04

Great experience

"Helpful and friendly staff, item arrived in Italy in a week in perfect condition. I am very satisfied"


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Verified Customer
Rating 8/10
4/5
2017-09-28

Ok!

"I Struggle alot with the payment and i need to redo like 10 times but today finally i could make it!!. Now lets wait till my product reach my hands :)"


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Verified Customer
Rating 2/10
1/5
2017-09-28

very bad service

"my order didn't sent, im very unsatisfied"


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Verified Customer
Rating 2/10
1/5
2017-09-28

Horrible !

"process too long, it spends a lot of time"


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Verified Customer
Rating 8/10
4/5
2017-09-25

No issues

"Product delivered in a timely manner and in good condition."


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Verified Customer
Rating 6/10
3/5
2017-09-20

Poor communication

"I placed an order through excaliberPC and received a call on the same day stating that my components have been picked and are ready for assembling and will probably ship by end of day or the following business day. Once those days passed and my order status page did not change, I sent an email to support asking about the order. I received an informal response a day or two later saying that since I was getting a "custom" order, I upgraded ram, it would take 3-5 days or even more to install. I ended up waiting another week and nothing changed on the order status page and yet I received my order without any notification that it shipped. I'm happy with my product, but they really need to work on their communication with their clients."


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Verified Customer
Rating 10/10
5/5
2017-09-20

Amazing seller.

"Everything was fine. Nothing to complain about. Highly recommended seller !"


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Verified Customer
Rating 10/10
5/5
2017-09-17

Asus g752vs

"Laptop was shipped quickly and packed well."


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