We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > EXcaliberPC.com
  • EXcaliberPC.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4221 Business Center Dr. #4
    • Contact: support@excaliberpc.com
    • Phone: 1-877-Buy-EXPC
    • Customer Support: 1-877-Buy-EXPC
    • Business Hours: 9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
    • Fax: 1-510-372-0611

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.63/10 5.63/10
    Chance of future purchase: Rating 6.25/10 6.25/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 5.83/10 5.83/10
    Return/Replacement policy: Rating 5.00/10 5.00/10
Voice your opinion! Review EXcaliberPC.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-15

WOW!

"Great buy and super fast. Refurbished but it looks like new."

This review was modified by adkins142 on March 17 2017 08:00:02 PM

Rating 2/10
1/5
2017-03-11

Crappy service Dont use

"I orderd a laptop 5 days went by after using 2 day shipping they just refunded me with no phone call or email no explaination or anything.(Use at your own risk)"

This review was modified by chadsmith623 on March 14 2017 12:30:11 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-11

Great service

"Good price awesome service will buy from again."

This review was modified by kris_r_morrison on March 14 2017 12:30:06 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-10

Amazing attention!

"The EXcaliberPC.com team were very attentive to my needs. I had a pretty tight schedule in the city I chose to pick my product and I am very satisfied with the seller and with the product. Not to mention that they offer the best price on it."

This review was modified by henrique_everton on March 14 2017 12:15:09 AM

Rating 10/10
5/5
2017-03-02

More than satisfied

"Bought the MSI ge62 Apache Pro-004 and I'm located in Zimbabwe. It took about 10 shipping days considering I had paid for FedEx International Economy not Priority which is quicker though more expensive. I was delighted with the laptop which arrived just as described. Would definitely buy again from this seller and I'd recommend you to buy from him as well."

This review was modified by terrymcvicci100 on March 07 2017 12:00:15 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-06

Very Professional Team

"I´m very happy with the attention that was given to me...
The items arrived on time, and everything was according to what they mentioned me.
"

This review was modified by r_oliveira on February 08 2017 08:30:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-05

International order from excaliberpc

"Ordered on Monday laptop delivered to me on Friday in South Africa.
Excaliberpc was great.
"

This review was modified by mark_jones on February 07 2017 05:00:01 AM

No Avatar

Verified Customer
Rating 4/10
2/5
2017-01-16

took too long for order to complete

"I ordered my computer on Jan 2. On Jan 3 ExcaliberPC called to confirm the order. Processing of the order took about a week, and I had to call to try to get the order shipped. It was shipped via FEDEX, who had it in Denver, CO for a full day before shipping it out. It took three days for it to get from Denver to western CO, where I live and was delivered three days later than FEDEX said it would be. No updates from FEDEX at all about delivery. Overall, not satisfied with either ExcaliberPC or FEDEX. Too lackadaisical attitudes on behalf of both."

This review was modified by david_greenan on January 18 2017 04:45:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-11

"ExcaliberPC support was great. Walked me through questions about what I needed for my application and customized a solution over the phone while setting up through their online purchase process. PC was late due to stock at ASUS but they rushed my product out to reduce as much downtime as possible. Calls and online experience has been a pleasure."

This review was modified by llyerly on January 13 2017 07:45:03 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-10

EVO 850 120GB

"We still have no answers to our queries. When they sent our order they indicated in two weeks out of stock.?"

This review was modified by patricio_diaz on January 12 2017 05:45:01 PM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-08

Good computer but be carefull with special offers

"From The Netherlands responded to the special offer of a Asus Zenbook with the special offer: "8GB of additional memory and a Asus computer bag." The order confirmation I received was including the delivery of the extra 8GB. The computer is delivered on time, the bag was there, all in good condition, but the extra 8GB was not installed.
Meanwhile sent 5 emails asking why the 8GB was not installed and how this can be solved." NOT GOT ANY RESPONSE".
Is there something wrong in the organization, a simple mistake or just because a customer from The Netherlands is far away? Why not answer my emails?
I'm happy with the Zenbook, but do not have the convenience of additional 8GB worth approximately: euro 100,- I buy regularly on the Internet all over the world, but have never experienced this, Very disappointed.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-04

More secure than Ft Knox

"When I placed my order, I was suspicious of the procedure. The sales rep was fantastic but she asked me weird questions about my past roommates and even went so far as to get off the phone with me so she could call back to verify my number. I was very concerned to the point that I researched them thoroughly through various sources.

I am so glad I trusted them in the end. Everything was just as they said it would be. Their staff was incredibly nice and forthcoming. I will be doing all my business with them from now on. The prices were good too.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-30

Highly satisfied

"Steve at ExcaliberPC worked hard to ensure my order would arrive by Xmas. It was even overnighted at no additional expense to me. They were all great at answering questions and keeping me up to date on my order. I will definitely use them again!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-30

Customer Service is Outstanding!!!

"If not for Steve Wey I would not have purchased this computer for my grandson!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-29

Great Experince

"Great online shopping experience, but I would recommend adding another shipments options other than fedex. "


Learn about Our Reviews

Share EXcaliberPC.com's store rating

EXcaliberPC.com is a Merchant Member! Learn more

EXcaliberPC.com is a merchant member
EXcaliberPC.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,429 merchant members.