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posted May-01-2012 
![Share](javascript:share_rating({"review_body":"I bought from the store QNAP TS-410.<br><br>I was very satisfied with the service, the fast response, the product and the shipping.<br><br>I\u0027ll absolutely work again with this store !! :)<br><br> Arik.","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/1502975#comment1502975","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"arik_buyer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"One of the few vendors willing to sell whitebook notebooks for the DYI crowd. Even so, the were kind enough to e-mail me letting me know I would need to supply parts & build it myself. Fast shipping; very happy with purchase. Will look at them before other retailers. :)","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/1313511#comment1313511","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"roomnumber3","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Brilliant professional service. Great price for the laptop cooling pad & shipping to Australia. Very good communication & easy tracking process. Highly recommend these guys. Geoff","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/1248641#comment1248641","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"roos2029","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Wow! They care about their customers. Had a stock issue, but they called and fixed it. Wow thank you for all the extra effort.","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/1227717#comment1227717","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"madhatter01","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was extremely disappointed in the service of the website and misleading information it contained. I ordered a computer from ExcaliberPC and it was in stock. However, ExcaliberPC did not inform me that this product was actually out of stock (in fact they no longer even carried the product at all) until the the day after I ordered and after they had already charged my account for the order. However, after recieving an email the day after notifying me of this, I went back onto their website and it still clearly said that they had the product in stock. It wasnt until after I called their customer service center that they finally decided to correct the misleading information on the website. This normally would not have been a problem but I am in the military and time is a luxury that I cherish because I do not get a lot of it, and this blatant disregard for the value of my time and charging my account for a product they no longer had angered me to the point where I will no longer purchase products from lying websites and greedy businesses who charge for products they do not have, like ExaliberPC, in the future. ","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/1221735#comment1221735","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"Midwest4LIFE","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have bought a couple products from EXcaliberPC.com over the past few years. I am satisfied with my experience with them. While not as quick as I might have liked, they did actually respond to my email inquiries - all too often these days email inquiries result in nothing more than a form-letter response - even worse often saying nothing more than \u0022please call us\u0022. EXCaliburPC did respond with a personal note answering my questions. Additionally, their prices have been good, and they have delivered my items very promptly. I really appreciated how they shipped the item from a local warehouse in the Bay Area, so I got it very quickly for a nominal shipping fee. I\u0027ll very likely buy from them again in the future.","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/951545#comment951545","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"bheiser","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A shopping google search for the new Asus VG278H Monitor showed that EXcaliberPC.com was one of only a handful of companies where this product was available. Amazon had listed it and taken it down, Newegg had it on backorder and several other larger companies had not even listed it. Because I had never heard of EXcaliberPC and I am always cautious about buying over the internet, I checked the review sites before pulling the trigger on this purchase (in the $600-$700 range). <br><br>Reviews are mostly positive but the few negative ones had me a bit concerned. I knew I was using a credit card and Paypal offered another layer of protection. I decided to give it a try and placed the order on November 21, 2011. Later that day, I noticed that my order was updated to shipped but still awaiting a tracking number. I\u0027m patient, so I waited. The next morning I noticed that the transaction caused a fraud alert notification with my credit card company (I like that they are watching out for my account). I cleared the alert and decided to call EXcaliberPC to make sure everything was in order on their end (my account still said it was awaiting a tracking number).<br><br>I called their customer service number and spoke with a representative who assured me that all was in order and I should be receiving a tracking number in a matter of hours. HERE IS WHY I\u0027M TAKING THE TIME TO WRITE A REVIEW! Not only did I get sent the tracking number as she had promised, but when I went to identify the delivery date Fedex had the shipment on their truck for delivery that day! From placing an order to receiving the item- approximately 27 hours. (City of Industry, CA to Las Vegas, NV)<br><br>For anyone on the fence with EXcaliberPC- I gave them a try and I\u0027m glad I did. And it won\u0027t be the last time I turn to this company. Thank you guys for such a pleasant experience! ","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/945089#comment945089","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"SDavison30","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered an ASUS G74sx-DH72 on last Tuesday a.m. Steve was nice enough to take my call- even though I didn\u0027t realize that phone lines open at 10 a.m. and not at 8. Online chat, however was open and from that he got my number and called me in a few seconds. By Thursday noon I had my machine. I am thrilled at the way it was double boxed and factory sealed just like Steve assured me it would be. Everything about the computer is just as advertised on the website. They were one of the few sites I was able to learn if the keyboard is backlit or not (it is). It took a very short while during the ordering process to make sure my address and debit card address were the same and that I was a legitimate buyer whose debit card info, etc. all checked out. I was not put off by that whatsoever. I felt that if they were checking me out as legitimate - then that indicated to me that they were professional and good business people. I can honestly say that I\u0027ve never had a more satisfying online purchase experience and happiness with the product. THANKS STEVE AND ALL THE GOOD FOLKS AT ExCaliberPC ","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/930351#comment930351","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"STormy2012","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great seller ! 1 day shipping ! Got a free bag although the listing didnt state so !<br><br>Higly recommended, best prices","link":"http:\/\/www.resellerratings.com\/store\/EXcaliberPC\/comment\/873888#comment873888","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/EXcaliberPC.jpg","store_name":"EXcaliberPC.com","username":"Shehzad","rating":"5"}, "single");){kind=link}
"Bought an MSI GT60 from ExcaliberPC this month, even though I am currently in UK the payment process was very easy and the sales service were very helpful and what a fast shipment it was, only took 5 days to get this item right in front of my door since the order was submitted. Excellent!!!"