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Stores > EXcaliberPC.com

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  • EXcaliberPC.com EXcaliberPC.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4221 Business Center Dr. #4
    • Contact: support@excaliberpc.com
    • Phone: 1-877-Buy-EXPC
    • Customer Support: 1-877-Buy-EXPC
    • Business Hours: 9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
    • Fax: 1-510-372-0611

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 7.81/10 7.81/10
    Shipping & packaging: Rating 7.81/10 7.81/10
    Customer service: Rating 7.81/10 7.81/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

1,069 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-17

Super Retailer

"Great customer service department, superb technical upgrade Department also, and super super fast shipping they are located in California I live in Ohio, I needed this laptop by Saturday I ordered it on Wensday at 2 o'clock their time and I received it the following day by 1:30 my time. That's only twenty three and a half hours to go three-quarters of the way across the country."


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Verified Customer
Rating 8/10
4/5
2016-08-14

beri good!

"they answer my question and they also tell me what to do! beri good berigood!"


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Verified Customer
Rating 10/10
5/5
2016-08-12

"Exactly as described with a lot of gifts.
Thank you!
"


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Verified Customer
Rating 2/10
1/5
2016-08-11

Online said in stock then cancelled

"Trying to purchase a PC said it was in stock then they cancelled. Need to keep your systems up to date with actua inventory so as not to waste people's time. This is something basic, so that's why such low rating."


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Verified Customer
Rating 10/10
5/5
2016-08-09

Sales Representatives are helpful.

"I got my MSI Gaming Laptop on time and I am happy with it. I was able to reach the Sales Department pretty quick. Thanks for the help from the Sales Representative. "


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Verified Customer
Rating 10/10
5/5
2016-08-08

QED

"EXcaliberPC.com had the ASUS ROG NOMAD 2 BACKPACK in stock and shipped that day. I received it the next day; and it was the correct one. "


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Verified Customer
Rating 10/10
5/5
2016-08-03

Buying from these guys from now on!

"They helped me out from the start, fixed all the glitches that I made and all in a timely manner (I wanted it customized so they walked me through it) they seemed to know exactly what I was looking for and even made a few suggestions to my benefit. "


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Verified Customer
Rating 10/10
5/5
2016-08-03

Great Experience

"EXcaliberPC met all expectations and delivered and excellent laptop!"


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Verified Customer
Rating 10/10
5/5
2016-07-20

Holy bananas Batman!

"Shipped fairly quickly, product came in great shape, no damage, nothing was missing and everything was in original packaging, very trustworthy sellers!"


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Verified Customer
Rating 10/10
5/5
2016-07-12

Damn impressed

"Big thank you to the owner and staff at EXcaliberPC.com. I was on a tight deadline to get my PC and they met my expectations and impressed the hell out of me. They have certainly earned me as a loyal customer and for referrals as-well."


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Verified Customer
Rating 10/10
5/5
2016-07-05

Fast shipping and nice goodies with order

"My order shipped the day after I ordered it and EXcaliber added some goodies that other vendors were not including with the same laptop model."


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Verified Customer
Rating 10/10
5/5
2016-07-05

Best place to buy a laptop

"Searched for a gaming laptop for my freshman boy in college in found EXcaliber PC to have the best price and best communication. I would buy from them again."


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Verified Customer
Rating 10/10
5/5
2016-06-28

excellent service

"Excellent service, very attentive and helpful.
wonderful product and always willing to help me get what I wanted.
will buy again when I need any product
"


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Verified Customer
Rating 10/10
5/5
2016-06-28

Quick service, great communications, and fantastic pricing....

"I ordered an ASUS laptop with free memory upgrade. ExcaliberPC sent email notifications regularly to let me know status updates. PC shipped in a 2 days. I received it in about a week....from West Coast to the Mid-west using Free Ground Shipping. Laptop has been perfect. ExcaliberPC had the best pricing and service. "


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Verified Customer
Rating 4/10
2/5
2016-06-22

Slow customer service, Over a month late in shipping

"Product was advertised to be delivered June 1st. Wasn't delivered until June 22nd. EXcaliberPC was not willing to take ownership of the failure and were unsympathetic and unwilling to help in any way. Support took days to respond to initial emails unless you hounded them. Once you got in contact with someone, they were pretty prompt in their replies. The price for the product was good but other than that, take your money elsewhere."

This review was modified by Nick_young_356 on June 22 2016 09:37:14 AM

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EXcaliberPC.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,517 merchant members.