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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.10/10 754 reviews

    9.10 / 100
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    EXcaliberPC.com is a merchant member
    EXcaliberPC.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • EXcaliberPC.com contact information

    • Address: 4221 Business Center Dr. #4
    • Contact: support@excaliberpc.com
    • Phone: 1-877-Buy-EXPC
    • Customer Support: 1-877-Buy-EXPC
    • Business Hours: 9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
    • Fax: 1-510-372-0611

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 758 Customer Reviews

Rating 10/10
5/5
modified review posted

"Hassle free transaction. Item shipped very quickly and received within 3 days."




Rating 10/10
5/5
modified review posted

"Great customer service and ultra fast shipping! Love the new machine. Will definitely be buying again from EXcaliberPC.com."


Rating 10/10
5/5
modified review posted

"Online staffs were very helpful... Helped me add one item to my finalized order... Very patient also, since i was inquiring about my orders everyday and questions..."


Rating 10/10
5/5
modified review posted

"They performed well and I got the requested item. The AC adaptor had a issue but the box was sealed and they had no way to know that and it wasn't their fault since it had to happen long before they ever received the product. They packed up the item very well and shipped it promptly. Nice people to deal with :)"


Rating 10/10
5/5
modified review posted

"Excellent product and super fast delivery. "


Rating 10/10
5/5
modified review posted

"Excellent customer service and a great website with very detailed information! Would definitely buy from them again!"


Rating 10/10
5/5
modified review posted

"Couldn't ask for better customer service. I had some issues, due to a recent overseas move, that made it frustrating to order anything online anywhere. The customer service rep Rachelle contacted me promptly, and advised me of what was going on, and how to fix it. I have 1000% trust in EXcaliberPC, and will not hesitate to do business with them in the future. "


Rating 10/10
5/5
modified review posted

"Fast Shipping, excellent packaging! Thanks for a smooth purchase experience!"


Rating 10/10
5/5
modified review posted

"Had problems with processing CC payment, they helped me to resolve it gracefully. Fast delivery, responsive service. Recommend!"


Rating 8/10
4/5
modified review posted

"Staff was helpful and very willing to answer questions before purchase."


Rating 2/10
1/5
modified review posted

"Due to the payment difficulties , on the 18th of March I've sent the e-mail to sales@excaliberc.com regarding additional information. However, I never got an reply!! Very disappointed (a.sumbarova@gmail.com)."


Rating 6/10
3/5
modified review posted

"The entire experience was exhausting. Without Steve to assist me, my son probably wouldn't have his computer. This just reinforced my fear of buying things online. My son is thoroughly satisfied with his gift. "


Rating 10/10
5/5
modified review posted

"Very good. Delivered as promised."


Rating 10/10
5/5
modified review posted

"Very happy with purchase. Great packaging of product. Quick response to verify purchase(extra pleased they look out for customer protection). Kept me up to date on tracking information.
First time buyer for excaliberpc and will be coming back to them on future purchases as well
"


Rating 10/10
5/5
modified review posted

"Great service! Fast delivery! worth to visit more.
Added to my favorite.
"