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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4221 Business Center Dr. #4
    • Contact: support@excaliberpc.com
    • Phone: 1-877-Buy-EXPC
    • Customer Support: 1-877-Buy-EXPC
    • Business Hours: 9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
    • Fax: 1-510-372-0611

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

805 Customer Reviews

Rating 10/10
5/5
modified review posted

"Ordered a transformer keypad. Competetive price and on time delivery. Everything worked out well. I'd order again."


Rating 8/10
4/5
modified review posted

"I tried to contact someone at EXcaliberPC regarding changing ground delivery to home delivery. This would have allowed FedEx to deliver on Saturday. I could not get in contact with a human during your business hours. "


Rating 10/10
5/5
modified review posted

"Very professional seller, excellent communication and service. Price was the most reasonable I could find. I would not hesitate to buy from them again. Excellent seller for the serious buyer, highly recommended."


Rating 10/10
5/5
modified review posted

"Professional, courteous, respectful and the laptop was awesome too!"


Rating 10/10
5/5
modified review posted

"It took a while for my order to actually ship. But when i said something they called me that day and made sure it was on its way. I got it two days later"


Rating 2/10
1/5
modified review posted

"No communication, I have called 5 times, left messages, tried to chat, and emailed with no response "


Rating 10/10
5/5
modified review posted

"Came in on time, no complaints from my son"


Rating 10/10
5/5
modified review posted

"Outstanding customer service. I am extremely happy with my experience with EXcaliberPC and their customer support was excellent. They helped me quickly and efficiently through my order and price refund. To my surprise, I only recently found out about this website but in future I am definitely making this online site my first preference to buy products. Thanks a lot Steven for your help."


Rating 10/10
5/5
modified review posted

"I really appreciated Rachelle sending me an update to my order when one of my items were on backorder. Very unexpected, yet appreciated. Thank you!"


Rating 10/10
5/5
modified review posted

"Love the new computer. Right off the bat I added a little extra RAM from my old computer and replaced Windows 8 with Windows 7. Love the fact that it has a 2 year Gigabyte warranty."


Rating 8/10
4/5
modified review posted

"As I was not the direct recipient I cannot testify to anything on that end. The agent with whom I worked was professional and helpful."


Rating 10/10
5/5
modified review posted

"Very helpful and knowledgeable. Will definitely order from them again. Highly recommend. "


Rating 10/10
5/5
modified review posted

"Awesome gaming labtop got here when it was suppose too. "


Rating 10/10
5/5
modified review posted

"Shipped my laptop the day I ordered. Only one small issue was the free item that was included with the laptop. Should have had a notification that it was being shipped separately. Other than that, I'm happy with my experience."


Rating 10/10
5/5
modified review posted

"Everything is good! But you can sell more things, like mouse, mouse pad, headset etc."


EXcaliberPC.com is a Merchant Member! Learn more

EXcaliberPC.com is a merchant member
EXcaliberPC.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,868 merchant members.