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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4221 Business Center Dr. #4
    • Contact: support@excaliberpc.com
    • Phone: 1-877-Buy-EXPC
    • Customer Support: 1-877-Buy-EXPC
    • Business Hours: 9:00am - 6:00pm PST, Monday - Friday.Close: Saturday - Sunday.
    • Fax: 1-510-372-0611

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.75/10 3.75/10
    Chance of future purchase: Rating 3.75/10 3.75/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

824 Customer Reviews

Rating 10/10
5/5
modified review posted

"excellent excellent excellent excellent"


Rating 10/10
5/5
modified review posted

"Just did a great job. The lady on the phone was really nice and help me out soo much. I will definitely come here first if I need to make another purchase."


Rating 2/10
1/5
modified review posted

"Horrible customer service "


Rating 10/10
5/5
modified review posted

"The service is excellent, no doubt, and even though I made fairly too many phone calls, the staffs were still assisting me wholeheartedly."


Rating 10/10
5/5
modified review posted

"item as described, shipped quickly"


Rating 10/10
5/5
modified review posted

"Was easy to place the order and it arrived in a few days with not much issue. Only thing is I had to call them to have the package held for pickup with FedEx."


Rating 10/10
5/5
modified review posted

"I was quickly helped with a error when I placed my order and my shiny new toy was still able to arrive next day air. Great customer service! "


Rating 10/10
5/5
modified review posted

"Handled the order expeditiously and provided great customer service. Originally selected 2 day air but they let me know that since it was shipping from the same state I could save the money and get free next day delivery."


Rating 10/10
5/5
modified review posted

"Received my new laptop in a timely and professional manner. Great store."


Rating 10/10
5/5
modified review posted

"Msi gt70 pro dominTor 890, Im from Peru and excaliberpc answer all my questions and i have support warranty by msi in Peru, great laptop mouse game and mouse pad so pro"


Rating 4/10
2/5
modified review posted

"Laptop never received. If there was an indication the item wasn't in stock or available, I missed it. Aside from an email just after I submitted the order saying the laptop wasn't actually in stock, there have been no updates. I finally called, and was told they speak with the manufacturer each day, but the manufacturer (ASUS) won't tell them anything. I called ASUS and they aren't sure why EXcaliber can't stock the computer."


Rating 10/10
5/5
modified review posted

"ExCaliberPC were fantastic, I received my purchase promptly and undamaged from the other side of the world. Their tracking system was also excellent, providing updates on my order throughout.

I will definitely use them again.
"


Rating 10/10
5/5
modified review posted

"Fantastic service from Steve who helped me to eventually
get paypal to accept my payment. I am not too sure what went wrong because PP are usually very good. However, thanks to Steve, all got sorted. Delivery was excellent too as I received the goods just a few days after the transactionwent through.
Top marks excaliber!
"


Rating 10/10
5/5
modified review posted

"Great customer service, quick shipping, nice price. "


Rating 4/10
2/5
modified review posted

"Takes too long to process the order"


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EXcaliberPC.com is a merchant member
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