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"If you are thinking about shopping with Erwincomp because they offer your desired item at the lowest price, STOP!!!!!!!!!!!!! Despite what their site says, I can guarantee you they have oversold and are out of the item. Because their entire business is a cluster-F, they will not communicate this fact to you until 5-7 days after your credit charge has been charged...when they cancel your order...as "customer request." If you try to reach the company by phone, you will be greeted with 20 minutes of holding and having your ears musically water-boarded by Coldplay until the line drops...EVERY TIME. I eventually attempted to connect with their "extensions," just to make sure I had actually purchased from a human company (and not Skynet). After a few random guesses, I was successful with the "6-4-8" extension combination (I think). I then promptly left several lengthy voicemails consisting only of Coldplay songs off of YouTube. This company is why New Jersey should be forcibly removed from the US map.May the Giants never win another game you sweat suit-wearing ingrates,'Merica"
"Ordered two 2TB Caviar Black drives for one of our servers. Items arrived in 2 days with the FREE shipping and they were packing EXTREMELY well. I am not sure how they are getting so many bad reviews, I would not hesitate to order from again.Also, they beat the next best price I could find by $17 per unit."
"Horrible experience. Ordered some headphones, they told me the order had shipped with tracking number. Ten days later I notice the headphones had been refunded onto my card. I called to see what was up. They had pulled the shipment because of "damaged goods" and did not email me, call me, or else notify me that I was spending over a week waiting for nothing. These people are not legitimate, DO NOT BUY!!!"
"Anyone notice that these reviews are either a 'one' or a 'five'? The 'ones' seem to be much more believable."
"I read the reviews at ResellerRatings and also at Yahoo. The item I wanted to buy was the IOGEAR 2-Port Dual-Link DVI KVMP Switch with 7.1 Audio. They had the best price for this item. I noticed that they had only responded 1 time for all the reviews in which the majority were negative. I have ordered from some stores that have had bad reviews before but I am willing to give businesses a chance. I ordered this on the sixth of November 2011 in the morning and I received it today the ninth of November 2011. The product was very well protected by packing materials and a strong cardboard box. The time for an internet purchase to delivery was extremely fast. Of course I was lucky as to the shipping time. It was sent through FedEx from NJ to NY. If you are willing to give them a chance you could have a positive experience like mine. This could be a store that you look at when you decide how and where you want to spend your money."
"Pleasantly surprised. After bad experience with Abesofmaine.com I was skeptical about low cost computer stores like Erwincomp. Boy was I wrong -- I placed the order on Oct 18 by phone in NJ and had my item as described delivered to my doorstep next day in CA! The box was thoughtfully labeled "red hot" :) No nonsense service, quick shipment. Will definitely use your service again! Thanks a lot."
"It was a great experience buying from Erwincomp! The customer service team was very friendly, and helpful in finding what I was looking for. Shipping was fast, and everything went nice and smooth. Thanks again!"
"I Ordered a Touchpad 8/22, sent an email (via Google Checkout) 8/25 inquiring as to status of the order, and didn't hear anything at all until 8/30 when I received a cancellation notice. To top things off, their price was $30 above the typical "fire sale" pricing at other sellers. There are other retailers with working inventory control systems and more capable communication, shop at one of those instead."
"No one beats these guys .. Very happy with service and quality of item. I ordered my tablet on Tuesday and received item on Saturday Which is quicker then any reseller ... Recommend erwing for sure .. "
"Ordered on Aug 21 and absolutely no communication till September 2 saying that orders have been cancelled. Worthless company.At least I got one from onSale but a cancel notice earlier would have been appreciated."
"I don't know what was worse - having my HP Touchpad order cancelled and not being notified 10 days later, or else having the Coldplay song "Clocks" ruined for me by having to hear it in an infinite loop for an hour waiting for the customer service line, which, by the way, never went through. I finally started to break down mentally and somehow broke free long enough to hang up the phone."
"Very happy with my Erwin order. I ordered a touchpad during the fire sale and they were able to get me one even though there was a shortage of these throughout the country."
"I placed an order with them during the Touchpad fiasco and they were a pleasure to deal with. I received my touchpad and am very happy with the item. They shipped priority mail and I received it within 2 days."
"Cancelled order after a week. Absolutely no communication whatsoever. Pathetic!"
"They cancelled my order, will not buy from again. You are "sorry" about not being able to fulfill my order? IF you really were you would have removed the HP Touchpad from your front page, but there it sits still trying to get as much traffic to your site as possible. Worst communication ever and on top of that they cancelled my order....so they deserve this rating and all other zeros they get for screwing up so many orders."
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