1/5

posted Jan-15-2005

"These guys took my money and never delivered my product or refunded my money. Yahoo took them off their shopping web site since then, but they continue to rip people off. I am attaching their email, but they never would refund my money. We apologize for the excessive delay in issuing your credit. We have been experiencing a major delay in crediting for the past few months. We are crediting orders on a daily basis, but however are restricted to a certain amount per day. Please be assured that you will receive your
credit. I have added your credit to an expedited list and it should be taken care of within the next week. Again, please accept our most sincere
apologies for the delay. Sincerely, John F. Holland III Quality Assurance Manager EMS Computing, Inc.
"

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1/5

posted Dec-14-2003

"I ordered from this company. When the product wasn't shipped I cancelled the order. I was told I would get a refund and it never came. I cannot contact this company by phone and when I e-mailed I was told it was being handled. Buyers beware. "

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1/5

posted Oct-21-2003

"STAY AWAY FROM THIS COMPANY!!! They practice taking your money and charging you to get it back after they don't perform their job! I placed orders and payed extra to have them processed within 2 days. A month later they still couldn't tell me where my order was and promised to refund my money. One item - a Sony TFT monitor was never shipped and when they finally figured out what happened to it, they said the part number changed. Good for me, the new part was over $100 less! Unfortunaltely, I have yet to receive the price difference, nor the refund on the mis-shipping (it's now October)!!! After being promised they would refund my money, I got an e-mail from a person claiming that the person I was dealing with no longer worked for the company and that they couldn't refund my money because they don't use the merchant any longer!!!!!!! What an absolute load of CRAP! Do yourselves a favor and pay an extra 30% to deal with ANYONE else!"

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1/5

posted Sep-19-2003

"I purchased a viewsonic monitor from ems computing on May 23, 2003. Contrary to what they state on their website they charged my credit card immediately. After 30 days and no delivery I emailed them as to what the delay was. NOTHING! Over the course of several months I emailed them countless times and received only two auto-gen form letters. Then out of the blue almost four months after ordering the product it came. I feel very fortunate that I was able to even get my purchase from these shady characters. Many people have not. BEWARE, do not purchase from these people ever!!! I have learned my lesson and will never purchase from them again! "

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1/5

posted Sep-10-2003

"They could not ship to third party address and I cancelled the order for a printer. It has been nearly 7 months, and although they sent a cancellation acknowledgement, I still do not have a refund. They do not respond to emails and have no longer got a phone # customers can call."

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1/5

posted Aug-28-2003

"***BUYER BEWARE*** These guys have lost the concept of customer service! If you ever have a problem with your order with them, forget it. I've you want to save a buck or two and get everything right the first time, good luck.

I tried ordering a Samsung 171MP from them, and had a mixup with the billing phone number. After attempting to rectify the problem FIVE times over the course of 2 weeks with ABSOLUTELY no response, I cancelled my order. Of course, I had to wait a few more days before they cancelled it. Try to talk to someone over the phone? Forget it - their 800 number only tells you to use their 'automated email' system 'in order to bring you the lowest prices.' What a joke.

About the best thing that happened was having my order cancelled so my credit card wouldn't be charged. "

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1/5

posted Jun-26-2003

"Like a lot of others here, credit card charged, no item after a month and they refuse to answer e-mails. I have complaints filed with the BBB of Flordia, Internet Fraud Complaint Center http://www1.ifccfbi.gov/index.asp
and my credit card company, and the Flordia Attorney Generals Office.

I did a Google search and found EMS Computing\Techsavings also operates as GovLot, Inc. www.govlot.com. When I called their order number 800.301.1135 the call taker seemed a little rattled when I asked about EMS computing. "In the same building, but a different company" he said. Yea, right, same FAX number and "Suite "D" instead of "Suite "A" on the mailing address. "I can't transfer you, but someone from EMS will call you right back" he said. Never happened.
"

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1/5

posted Jun-15-2003

"I placed an order with the company on April 7th. After checking on the order for a while, and on April 15th emailing them asking when would my order be shipped since it was still "In processing" I got what seemed to be a good reply. After reading the reply again, I noticed it had no mention of my product which led me to believe that it was an automatic B.S. mailer. On april 15th I emailed the customer service representative to tell him to cancel it. It was cancelled my money never showed up. I had to fight for it back with the bank and on May 15, over a month later, I got my money back."

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1/5

posted Jun-10-2003

"customer service does not respond
no phone contact possible"

This review was modified by dev_null on June 10 2003 01:19:48 PM

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1/5

posted Jun-10-2003

"I placed an order on April 15. It has been nearly 2 months since I placed this order and it is still in "processing" status. Of course, my credit card was billed immediately.
I have emailed the company twice already (and once again today) and received only one response, saying that shipment was delayed but the item should be shipping soon.

At this point, they are in violation of FTC laws for shipping items. I notice that they have a fee stated on their site for cancelled orders, and I will not accept that. This kind of response is utterly unacceptable for an online retailer, not just against the law."

This review was modified by achilles408 on June 10 2003 08:45:05 AM

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