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"Re: Sunpan Elliot Chair Basil #29305 This is a beautiful high-quality piece. Taken into account that I ordered just before the holidays and is shipped from Canada- it took a while to receive. However, I love it so it was worth the wait. Thank you Michael for all of your help!"
"Customer service is outstanding every step of the way!!! Would do business with again."
"I ordered this BDI console table on a Saturday and expressed some concerns about delivery and viewing the item (glass). Michael from Dynamic Home immediately responded and completely put me at ease about my concerns. The follow-up, customer service and delivery via FedEx were exemplary compared to what we're all accustomed to receiving these days."
"The product is of very fine quality. On the other hand the delivery left a lot to be desired. The 1st scheduled delivery was never showed up. The 2nd delivery was scheduled for between 1 PM and 5 PM and arrived at 11:30 AM luckily I arrived at my home early."
"Tables look great! Thanks!"
"My overall experience was very good but my order is on back order so I have not received the product yet. I was informed about the back order and asked if i wished to change or cancel my order. They have been up front and prompt answering my questions."
"My experience has been terrible. The merchandise arrived broken and I immediately reported it to company. That was 2 weeks ago. 9 days ago I received an email from the reseller that the replacement part was on the way. As of today it has not arrived. He has not returned my calls or responded to my emails. His excuse was that it shipped just prior to Thanksgiving. At this point I have given him a ultimatum of either I get a tracking number to confirm the shipment of the broken part or I will be filling a disput with my credit card company for a refund and will be looking for a call tag to return the merchandise. "
"Fast delivery , everything in order"
"My experience was excellent, delivery was an early surprise, quality was as expected, and this was the best price I could find. Very satisfied. Thank you, you have made my holidays!"
"The delivery was on time. The contents were very well wrapped so everything arrived in great condition. The kitchen island was assembled in about two hours. Lots of parts - but the finished product was worth the effort. We are very satisfied."
"Simpli Home Acadian Collection 9 Cube Storage Bookcase in Rich Tobacco Brown(SH-AXCB222)--I ordered this product for my living room. The assembly was terrible, and I have assembled lots of furniture. The pieces didn't fit together nicely, and the top was glued together incorrectly, so the top did not fit on the unit. I had to take it apart and re-glue it. I love the style of the shelf, but am very disappointed in the quality for the price."
"I ordered a home theater cabinet through this site, after shopping around. I decided to order from this company after reading the many positive reviews. I had no issues with the ordering or delivery process. Very happy with my purchase and will be ordering through this site again."
"Ordered a TV stand to hold my husband's birthday gift (a big flat panel TV) on the 19th. Website says "Please allow 7 to 10 days for delivery". The item didn't arrive by the 29th as needed. Had to set his new TV on the floor. Not quite the surprise I was hoping for!!! "
"We received our fireplace /TV stand in good shape. It is a good looking piece of furniture. It was fairly easy to put together. You do need two people as the instructions says. When installing the fireplace the instructions say to remove the two brackets and slide fire place in and put the brackets back in to hold fireplace in place. The instructions should have said to loosen brackets slide in place and move brackets over edge of fireplace and retighten. The 47 in TV we put on top looks very good on top."
"I ordered a rather expensive Salamander home theater stand from dynamichomedecor.com. Michael, the owner, answered all of my emails and questions very quickly, provided excellent guidance on the products I was looking at, and had the best price available on the unit I finally decided on. The ordering process was smooth, and I was kept up to date on the status of shipping. I used white glove delivery, and the delivery folks were pleasant.After the delivery people left, I noticed some damage to one of the doors that I didn't see upon delivery. A quick note to Michael, and a replacement part was on the way. When that arrived, it too had an issue, and Michael again immediately stepped up to have another replacement sent over. He was steadfast in ensuring I was completely happy with my furniture.I would recommend anyone that is looking at home theater furniture online to consider Dynamic Home Decor. Great prices, and a caring owner. Can't ask for much more than that."
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