Dutchcrafters.com Reviews - dutchcrafters.com Ratings at ResellerRatings

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dutchcrafters.com

Home & Garden

Rating 7.93/10 93 reviews

7.93/100
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All Customer Reviews (93)


Rating 2/10 1/5
modified review posted Jun-11-2013

"As of this date, an ordered item, promised June 6th has yet to appear with no notice from the company."

Rating 10/10 5/5
modified review posted Jun-10-2013

"Was very very pleased to see furniture assembled and on my porch as I requested. "

modified review reply posted Jun-11-2013

DutchCrafters, Dutchcrafters.com rep has responded

“If you are pleased, WE are pleased! Thanks for the wonderful review Deborah and enjoy your Amish Made Polywood furniture!”

Rating 10/10 5/5
modified review posted Jun-08-2013

"My Glider was as advertised and delivered on time."

modified review reply posted Jun-10-2013

DutchCrafters, Dutchcrafters.com rep has responded

“Michael, Hope you enjoy your Amish Polywood Glider Bench this summer!! Make sure to think of DutchCrafters in the future!”

Rating 10/10 5/5
modified review posted Jun-06-2013

"fair price and speedy delivery love my new cupola.do you make any bird houses/"

modified review reply posted Jun-06-2013

DutchCrafters, Dutchcrafters.com rep has responded

“Thank you Linda for the wonderful review! Yes, DutchCrafters has bird houses, please feel free to check them out!”

Rating 10/10 5/5
modified review posted Jun-05-2013

"We had been looking at a number of gliders for our patio and everything we saw on Dutch Crafters stood out so we took a chance. Wow, are we happy....both construction and detail are very impressive. We have now ordered a matching bench and are deciding on others. "

modified review reply posted Jun-06-2013

DutchCrafters, Dutchcrafters.com rep has responded

“Thanks for the 5 star review Barbara, and for being a returning customer! Enjoy your summer spending time outside in your Amish Made Glider Bench!”

Rating 10/10 5/5
modified review posted Jun-05-2013

"Valerie is the best!

Thanks for everything,
Christina"

modified review reply posted Jun-06-2013

DutchCrafters, Dutchcrafters.com rep has responded

“Christina, we are pleased to hear you are satisfied with your Amish Made Porch Swing! And yes, Valerie IS the best! We will make sure she sees this review! Thanks!”

Rating 10/10 5/5
modified review posted Jun-04-2013

"We purchased a set of polywood outdoor furniture. Alicia was very helpful in answering our questions and actually sent out samples for us to see. All of the communication we received was reliable, friendly, and very helpful. The furniture arrived in great shape and ahead of our expected time frame. It is gorgeous and very well built. Our entire experience at DutchCrafters was an excellent one."

modified review reply posted Jun-05-2013

DutchCrafters, Dutchcrafters.com rep has responded

“Thank you for the GREAT review! We are so glad you love your polywood set! We will make sure to pass the praise on to Alicia!”

Rating 8/10 4/5
modified review posted Jun-04-2013

"Ordered a dining room table knowing it would take 6-8 weeks. Wish the website had more pictures of tabletop as actual product was different than what I envisioned simply because there was only 1 picture on the website. Love the table- well crafted and delivery was fantastic, though a bit expensive. Order was completed about a week later than expected, so I contacted them. Overall, very pleased and would definitely order again. Table is beautiful and I expect it will become a family heirloom."

Rating 8/10 4/5
modified review posted Jun-01-2013

"They haven't sent me any updates as to when the order will be built and time of delivery. I am thinking of canceling the order because of lack of communication!
Finally heard from Duchcrafters after this review, and they assured me that my order is still on track to be built on time! I will give them a temporary four stars and hould them to their word! To be updated later"

Rating 6/10 3/5
modified review posted Jun-01-2013

"IT WASN'T WHAT I EXPECTED TURNING CRANK WAS BROKEN"

Rating 2/10 1/5
modified review posted May-31-2013

"Terrible delivery process, I had to handle most of the logistics. I had two companies calling me to set delivery, and they both insisted that I was receiving "chairs" when I had ordered a table. No follow up was ever done by DutchCrafters until they asked me tog give them a review. The delivery was brought on a pallet and I had to cut it off pallet and take into my building. Horrible process, I have ordered several custom furniture pieces and have never been so disgusted with the process as I was with DutchCrafters. I could have used another seller for $10.00 more...I should have gone with them. Buyer beware of the poor customer service here, when you are an order only provider you should have shipping logistics perfected DutchCrafters."

Rating 10/10 5/5
modified review posted May-31-2013

"Item arrived on time and was exactly what I wanted."

modified review reply posted Jun-05-2013

DutchCrafters, Dutchcrafters.com rep has responded

“Michael, Thank you for the 5 star review! Enjoy your Amish Hand-Crafted Porch Swing from DutchCrafters!”

Rating 10/10 5/5
modified review posted May-31-2013

"Replaced a similar windmill that had weather worn away. Thanks"

modified review reply posted Jun-10-2013

DutchCrafters, Dutchcrafters.com rep has responded

“We are happy to hear we could help you find a replacement David! Enjoy your Amish Made Windmill!”

Rating 8/10 4/5
modified review posted May-30-2013

"I DID RECIEVE MY CLOCK. IT WAS A MIRACLE THO. WHEN I ORDERED I KNEW WE WERE GOING OUT OF STATE ON MAY 26TH. WE HAD RESERVATIONS AND ALL. I KNEW IT WOULD TAKE ABOUT 8 WEEKS TO RECIEVE MY CLOCK. I WOULDN'T HAVE TO WORRY ABOUT IT COMING TILL I WAS BACK. THE MIRACLE. JUST AS WE GOT HOME TODAY FROM OUR TRIP ( AFTER 10 HRS DRIVING ). THERE WAS A DELIVERY TRUCK TURNING AROUND ON OUR DEADEND STREET WITH MY CLOCK. MIRACLE I GOT IT. THEY WERE GOING TO LEAVE IT AT THE TOP OF OUR DRIVE BY THE STREET. NOT GOOD. SOMEONE ELSE WOULD HAVE REALLY ENJOYED MY CLOCK! I HAVE TO GET A BATTERY FOR IT BEFORE I CAN GET IT GOING BUT IT IS BEAUTIFUL. "

Rating 4/10 2/5
modified review posted May-30-2013

"It has taken over 2 weeks for the order to be delivered and still hasn't arrived."

modified review reply posted Jun-06-2013

DutchCrafters, Dutchcrafters.com rep has responded

“I am sorry to hear that you have not received your item yet, it does however say on the website for this product: "This product usually ships within 2-4 weeks of purchase." and you purchased this product May 9th. So, you should be receiving your chair soon! Thank you for being patient and we hope you enjoy your Amish Pine Deck Glider Chair!”

 
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