BUYERS BEWARE!
I ordered a book from Duaj two days ago. After ordering I continued browsing the internet and found a newer edition of the same book that I decided would be better. I contacted Dualj within an hour of placing the order and asked for it to be cancelled.
I did not get a response to that email.
A day and a half later, I received an email from Dualj saying that my book was being prepared for shipment. I was on the computer at the time, so sent another message via the "Contact Us" section of their webpage (as I had the first time), saying that I wanted to cancel the order.
Even though I had copied and pasted the transaction # from the email I received from Dualj, they emailed back saying they had no records of an order with that number.
I checked my Paypal account and got the transaction # from their webpage and sent that to them. Once again, they said they had no record of an order with that number.
I tried to copy and paste the entire "confirmation email" I received after I placed the order, but coincidently they were having web page errors at the time and were unable to send my message.
Even though they have no record of my transaction number, they have received the money from my Paypal account.
I do not know if this will eventually be resolved, but I know I will not be doing business with Dualj again.