Drvita.com Reviews - drvita.com Ratings at ResellerRatings

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drvita.com
Rating 9.80/10 176 reviews

9.80/100
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Drvita.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (176)


Rating 6/10 3/5
modified review posted Jun-03-2013

"Only complaint is the time it takes to receive my order. you guarantee same day shipping before 3pm. my order on May 21st at 8:55am and received an email as shipped 4 days later on the 25th, actually UPS shows it not processed until the 28TH! finally arrived June 6TH. I have ordered other things from China that only took 7-8 days free shipping. Some E-bay items with free shipping from the west coast here in 4 days. I like your prices and the quality is fine,the filling of orders and/or shipping could use refining. so whats the Guarantee? "

modified review reply posted Jun-05-2013

DrVita.Customer-Service, Drvita.com rep has responded

“Dear blowout2,

On the product pages and within the checkout cart your account acknowledged that the Source Naturals Chromium Picolinate was to ship in 5-10 days and that this item was holding up your order. You had submitted your order on the 21st and it did ship out on the 28th. You also chose to accept the free shipping which is labeled within the check out cart and on your invoice as UPS SurePost. On your previous order back in January, you chose this same method. If the delivery time for the free shipping method is not fast enough for your liking, we do offer UPS Ground for $3.99. This inexpensive service from Nevada to NC usually takes 4-5 days. Thank you for your purchase, we value your business.

DV Customer Service.”

Rating 10/10 5/5
modified review posted May-31-2013

"I have been using DrVita now for a while and have found them to be a great resource for purchasing products. Prices are low and shipping is free. I like that when I have only a few products to replenish because it saves me from being charged shipping if my order is < $50 or $100 like on some other websites. The free shipping is not speedy but it's free so what do you expect. So if you can wait a week for your products to arrive then this company cannot be beat with their low prices.

Here is where this company really shines. I had a problem today with the shipping of my order. First time btw. I called customer service. Their customer service always answers the phone promptly, which I like. My product had not yet shipped. She looked at the order and was able to tell me exactly what the problem was. She told me when the order was going to be filled. I then asked if there was anything she could do to make up for lost time of waiting for my order to ship. She changed my order to include a faster delivery time so that my order would arrive in roughly the same time "as if" the order had filled on time. So in other words, she fixed the problem. And with no cost to me. I didn't have to argue with her or raise a fuss. So that tells me this company really is setting out to provide service to their customers.

I highly recommend you shop at DrVita.com.

Thank you DrVita!"

Rating 10/10 5/5
modified review posted May-29-2013

"I very rarely order on line.Wow, Dr.Vita has me coming back again and again.Terrific prices,great supplements and i'm trying new items.Easy and fast free delivery and it comes right to your door.."

Rating 10/10 5/5
modified review posted May-28-2013

"Excellent service, great prices, fast free shipping. Hope they get more products, especially the lower cost DrVita brand."

Rating 10/10 5/5
modified review posted May-25-2013

"It was a pleasure to do business with this company. Their prices for their merchandise was a main factor. I will do business again with them."

Rating 10/10 5/5
modified review posted May-15-2013

"Great online company! Excellent service! Just wish they carried even more products that I have to buy elsewhere. For now I'm grateful for what they offer! Thanks, Dr. Vita!"

Rating 10/10 5/5
modified review posted May-14-2013

"Very satisfied with your prices and super fast delivery.
Thank you."

Rating 10/10 5/5
modified review posted May-14-2013

"Awesome prices! I had trouble ordering online so I called the customer service number, a HUMAN answered the phone and quickly solved my problem. A customer for life after just one purchase!"

Rating 10/10 5/5
modified review posted May-14-2013

"Wonderful experience. Great prices and quick shipping.

Thanks DrVita "

Rating 10/10 5/5
modified review posted May-14-2013

"I ordered Emerita Libido formula from Drvita.com. I was pleased with how quickly I received by order. Thank you for your promptness."

Rating 10/10 5/5
modified review posted May-14-2013

"This was the first time I ordered from Drvita and am very happy that I did. They have a great selection of products, reasonably priced and they shipped my order quickly. I will definitely be ordering from them again!"

Rating 10/10 5/5
modified review posted May-14-2013

"Hassle-free; free shipping; low priced quality goods; great packaging. The email notifications are another great plus to the service in a whole: email shipping update, receipt, and thank you note. Great for anyone interested in quality natural products for a low price. Thank you Drvita!"

Rating 10/10 5/5
modified review posted May-13-2013

"products came earlier than ever expected!! pricing was cheaper than ever expected!! How does he do it? I rate seller as excellent!!"

Rating 10/10 5/5
modified review posted May-13-2013

"first time customer. My order was shipped the same day it was placed. The prices are the cheapest i've seen and most importantly they have free shipping!.
if they offered a percentage off coupon that would be even sweeter.

but i can't complain and shouldn't complain!

Drvita =Best prices, excellent customer service via Facebook and free shipping what more can you ask for?!
will return to shop again
"

Rating 10/10 5/5
modified review posted May-13-2013

"Best price I found anywhere for one of my favorite products with free shipping!"

 
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