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"I ordered Water Pik Ultra from this store. Price was lowest I could find on the web. Cheaper by $1 from Amazon and $5-10 from stores like Welgreens, sears, target, etc.
Package arrived in a week. Free shipping/No Tax. Well packed. Couldn't be happier."
"This store is horrible. First of all, the prices are not even that good. I only shopped there couple of times since i wanted to get some Mypoints.
Anyhow, i ordered some face wash along with other vitamins, not only did they shipped them without proper packing they did not even send the face wash. After contacting them, they claimed that the shipping weight is the same to and from their facility! I am like what??? Anyhow, i had to resot to amex to get my money back. Avoid them like the pleague!!"
"wow.. purchased a big ticket item from drugstore.com, cannot even locate the vendor, shipping information, tracking, but they promised and said it has been shipped.. what a whack job!!"
"I have always had great experiences with drugstore.com....great variety, fast free shipping, good prices, great customer service. A UPS shipment was recently lost and drugstore resent the shipment quickly with no hassle and no charge."
"I have to agree with the other reviews on here. Dishonest, untrustworthy. You have to wonder why Rite Aid and GNC would allow themselves to be associated with such a company."
"I received my package quickly, but inside was someone else's item and packing slip. The outside shipping label was indeed for me...everything inside the box was intended for another customer. Talk about secure ordering...I now had access to this person's name, address & purchase info!
I emailed drugstore.com to let them know I had another person's order shipped to me & was still awaiting my actual order. When I received no reply at the end of 2 days, I called the customer support number. I was told that they would not "re-ship" my actual order to me unless I provided them with a credit card number over the phone. I had orignally paid for my order via PayPal, since I found drugstore.com by following a link found on the PayPal website & PayPal was a payment option during checkout. I explained that I use PayPal because of their security features...I have a credit card on file there & am confirmed. I was told that my order would not be "re-shipped" unless I put a credit card on file with drugstore.com & the only other option available to me was a refund. I was told that I could place my order again once my funds were released back into my PayPal account. Needless to say, I chose the refund. The final kick in my already frustrated mouth was that I was instructed to print up a return mailing label from their website & mail the box I received back to them. Grrrrrr!!
I ordered, paid, received some other poor customer's package and personal info, had to take the time to contact drugstore.com in order to resolve the error, was told my order could only be "re-shipped" if I was willing to jump through another hoop by entrusting my credit card number with them (yeah, right!) & was then told I had to be inconvenienced further by trekking the wrong package back to the post office in order to mail it back to drugstore.com. Geesh...all this work with no reward of receiving the item I actually ordered.
Thanks, drugstore.com. I won't be gambling my money on a purchase with your company ever again! "
This review was modified by dorkydiva on November 26 2007 07:41:42 PM
"this company is a joke. I live in Hawaii and checked for shipping cost, put my zipcode and calculated the shipping, it said standard shipping is free. When I checked out, I got charged $22 and some change! What a rip off, and then when I tried to cancel few seconds later, they said it's too late?! When I questioned the shipping they said because my order was heavy. So don't mislead people saying it's free standard shipping when it's based on weight, crooks!!
Do yourself a favor, never order from them, after any order they will spam your email inbox too. I ordered baby ready to feed formula and ALL the $60 worth of cans were dented. What's up with that, charging customer over 20 bucks shipping and handling and they couldn't handle the packaging right? That should be a crime. BAD BAD company. Never order from them. I was living at APO address and they were my only chance to get American product but not anymore, there are companies that actually provide shipping service to APO and Hawaii.
Goodbye drugstore com, I hope you enjoy my last dollar I'd ever spend on your lame company, I consider it as charity since I had to throw away all the formula. And STOP EMAILING ME!!!"
"I've regularly ordered from Drugstore.com since I first discovered it over 2 years ago. I do still visit real (read: not online) drugstores (for things like soap, shampoo, toilet paper, etc. It just seems too lazy to buy these types of things online), I really enjoy being able to find things in drugstore.com that I cannot find in regular stores, or that I would be too embarassed to buy in person (yep, I'm one of those people).
Another thing I love about Drugstore.com is that you get free shipping when your purchase is $49 or over (and my order is always more than this amount anyway, I stock up for a couple months at a time). Also, you can purchase high-end makeup through their sister site Beauty.com and have it all billed and shipped to you in the same box!
Sure, sometimes SOME of their prices can be a few cents or a couple dollars more than some brick and mortar stores, but c'mon! You don't have to waste gas driving to the store, and you don't pay sales tax, I think that kind of evens out the price.
They also have special deals everyday, and there will occasionally be sales on certain items. One thing I really enjoy about this store (and Beauty.com) is that you can leave reviews on the products you've tried, and read other people's reviews on other products as well.
One annoying thing about drugstore.com is that if you write a review, they tend to slightly modify your entry without permission. I find that slightly annoying (though they don't completely change your review, they just replace some words or take out that paragraph where you're babbling on and on about the product. hmph.)
So in conclusion, I will probably use Drugstore.com for as long as it exists. GO DRUGSTORE.COM!"
This review was modified by button on June 03 2005 08:55:46 PM
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posted Jan-03-2011 
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![Share](javascript:share_rating({"review_body":"I ordered Water Pik Ultra from this store. Price was lowest I could find on the web. Cheaper by $1 from Amazon and $5-10 from stores like Welgreens, sears, target, etc.<br><br>Package arrived in a week. Free shipping\/No Tax. Well packed. Couldn\u0027t be happier.","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/466580#comment466580","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"one_customer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This store is horrible. First of all, the prices are not even that good. I only shopped there couple of times since i wanted to get some Mypoints.<br><br>Anyhow, i ordered some face wash along with other vitamins, not only did they shipped them without proper packing they did not even send the face wash. After contacting them, they claimed that the shipping weight is the same to and from their facility! I am like what??? Anyhow, i had to resot to amex to get my money back. Avoid them like the pleague!!","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/829066#comment829066","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"truthhurtsbad","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"wow.. purchased a big ticket item from drugstore.com, cannot even locate the vendor, shipping information, tracking, but they promised and said it has been shipped.. what a whack job!!","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/670189#comment670189","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"ugotmilk","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have always had great experiences with drugstore.com....great variety, fast free shipping, good prices, great customer service. A UPS shipment was recently lost and drugstore resent the shipment quickly with no hassle and no charge.","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/491196#comment491196","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"gretch101","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have to agree with the other reviews on here. Dishonest, untrustworthy. You have to wonder why Rite Aid and GNC would allow themselves to be associated with such a company.","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/681386#comment681386","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"game","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I received my package quickly, but inside was someone else\u0027s item and packing slip. The outside shipping label was indeed for me...everything inside the box was intended for another customer. Talk about secure ordering...I now had access to this person\u0027s name, address & purchase info!<br><br>I emailed drugstore.com to let them know I had another person\u0027s order shipped to me & was still awaiting my actual order. When I received no reply at the end of 2 days, I called the customer support number. I was told that they would not \u0022re-ship\u0022 my actual order to me unless I provided them with a credit card number over the phone. I had orignally paid for my order via PayPal, since I found drugstore.com by following a link found on the PayPal website & PayPal was a payment option during checkout. I explained that I use PayPal because of their security features...I have a credit card on file there & am confirmed. I was told that my order would not be \u0022re-shipped\u0022 unless I put a credit card on file with drugstore.com & the only other option available to me was a refund. I was told that I could place my order again once my funds were released back into my PayPal account. Needless to say, I chose the refund. The final kick in my already frustrated mouth was that I was instructed to print up a return mailing label from their website & mail the box I received back to them. Grrrrrr!!<br><br>I ordered, paid, received some other poor customer\u0027s package and personal info, had to take the time to contact drugstore.com in order to resolve the error, was told my order could only be \u0022re-shipped\u0022 if I was willing to jump through another hoop by entrusting my credit card number with them (yeah, right!) & was then told I had to be inconvenienced further by trekking the wrong package back to the post office in order to mail it back to drugstore.com. Geesh...all this work with no reward of receiving the item I actually ordered.<br><br>Thanks, drugstore.com. I won\u0027t be gambling my money on a purchase with your company ever again! ","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/347234#comment347234","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"dorkydiva","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"this company is a joke. I live in Hawaii and checked for shipping cost, put my zipcode and calculated the shipping, it said standard shipping is free. When I checked out, I got charged $22 and some change! What a rip off, and then when I tried to cancel few seconds later, they said it\u0027s too late?! When I questioned the shipping they said because my order was heavy. So don\u0027t mislead people saying it\u0027s free standard shipping when it\u0027s based on weight, crooks!! <br><br>Do yourself a favor, never order from them, after any order they will spam your email inbox too. I ordered baby ready to feed formula and ALL the $60 worth of cans were dented. What\u0027s up with that, charging customer over 20 bucks shipping and handling and they couldn\u0027t handle the packaging right? That should be a crime. BAD BAD company. Never order from them. I was living at APO address and they were my only chance to get American product but not anymore, there are companies that actually provide shipping service to APO and Hawaii. <br><br>Goodbye drugstore com, I hope you enjoy my last dollar I\u0027d ever spend on your lame company, I consider it as charity since I had to throw away all the formula. And STOP EMAILING ME!!!","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/840846#comment840846","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"lontegold","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered on Thursday Feb 5th and received items on Feb 9th. Packed perfectly and order received exactly as ordered.","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/442088#comment442088","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"pepgut","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve regularly ordered from Drugstore.com since I first discovered it over 2 years ago. I do still visit real (read: not online) drugstores (for things like soap, shampoo, toilet paper, etc. It just seems too lazy to buy these types of things online), I really enjoy being able to find things in drugstore.com that I cannot find in regular stores, or that I would be too embarassed to buy in person (yep, I\u0027m one of those people).<br><br>Another thing I love about Drugstore.com is that you get free shipping when your purchase is $49 or over (and my order is always more than this amount anyway, I stock up for a couple months at a time). Also, you can purchase high-end makeup through their sister site Beauty.com and have it all billed and shipped to you in the same box!<br><br>Sure, sometimes SOME of their prices can be a few cents or a couple dollars more than some brick and mortar stores, but c\u0027mon! You don\u0027t have to waste gas driving to the store, and you don\u0027t pay sales tax, I think that kind of evens out the price.<br><br>They also have special deals everyday, and there will occasionally be sales on certain items. One thing I really enjoy about this store (and Beauty.com) is that you can leave reviews on the products you\u0027ve tried, and read other people\u0027s reviews on other products as well.<br><br>One annoying thing about drugstore.com is that if you write a review, they tend to slightly modify your entry without permission. I find that slightly annoying (though they don\u0027t completely change your review, they just replace some words or take out that paragraph where you\u0027re babbling on and on about the product. hmph.)<br><br>So in conclusion, I will probably use Drugstore.com for as long as it exists. GO DRUGSTORE.COM!","link":"http:\/\/www.resellerratings.com\/store\/Drugstore\/comment\/208145#comment208145","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Drugstore.jpg","store_name":"Drugstore.com","username":"button","rating":"5"}, "single");){kind=link}
"I ordered a few baby bottles from drugstore.com and I was very satisfied. Highly recommended!"