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Store Rating and Reviews DrillSpot

Homepage: http://www.drillspot.com/ Shop Now at DrillSpot
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.51 / 10
Six-Month Reviews: 288
Lifetime Reviews: 677

   


Lifetime Rating: 9.42 / 10
All Stores Avg.: 8.15
7.60 Pricing of Products and Services
8.64 Likelihood of Future Purchases
9.30 Shipping and Packaging
9.17 Customer Service
8.50 Return or Replacement
Show Reviews Read all 677 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
DrillSpot.com  
5603 Arapahoe Ave, Suite 6  
Boulder, CO
customer support email:
ops@drillspot.com
phone:
720-204-3660
customer support:
720-204-3660
business hours (est):
8:00am - 5:00pm MST Mon-Fri

FAX: 720-249-2973


Trust and Ethics Policy
 DrillSpot Customer Reviews
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Reviews 1 - 15 of 679
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Very Satisfied
Reviewer: bthomson
Click Here to See the Profile for bthomson

11/4/09 8:02 PM
Item is a 20,000 BTU console type natural gas fired space heater. Ordered 29 Oct 09, delivered 03 Nov 09. (If Denver hadn't gotten hit by a snowstorm, it would've arrived on 2 Nov!) Arrived in good condition. Installation took about two hours. It heats two rooms in my basement - about 600 sq feet of living area - and for that amount of floor space, is a solid performer. Web site said free 3 BUSINESS day shipping, yet it got here in three days, two of which were a weekend. (plus a one day delay because of weather.) Overall, a very smooth transaction. Would buy from again. B Thomson, Glasgow, MT.

This review was modified by its author, bthomson, on 11/4/09 8:15 PM.

Very Satisfied
Reviewer: wildsprite
Click Here to See the Profile for wildsprite

11/4/09 12:37 PM
The free shipping is an unexpected bonus, which is new since my last order. The shipping was lightning fast; the item arrived many days earlier than I expected. The hooks were exactly as described on the site. I'm very happy with my experiences with this company.

Very Satisfied
Reviewer: Lowboy
User Rating: 
Click Here to See the Profile for Lowboy

11/4/09 11:06 AM
These people are good to deal with. Fast shipping and great prices. This is not my first order and will not be my last.  
 
I ordered a Honeywell T8775A1009 Digital Round Thermostat. This is a good basic 2 wire easy to hook up thermostat for a shop or house that uses a heat only thermostat. 40 degrees is the low temperature setting so it's a good heat saver for the shop or when you are on vacation.

Very Satisfied
Reviewer: djiveypasha
Click Here to See the Profile for djiveypasha

11/3/09 10:49 PM
My experience with this company was the best one in some time. The young lady I talked to was thorough and efficient. I received my order in one day and I am very satisfied with the service, the professional and courteous treatment from the staff was wonderful for a change and the merchandise was exactly as I ordered and at a good price. Thank you

Very Satisfied
Reviewer: Hey Ma
Click Here to See the Profile for Hey Ma

11/3/09 6:05 PM
What a great website! Lightning fast shipping and GREAT prices! DrillSpot had a very hard-to-find item at a VERY low price AND somehow on top of all that, the shipping was free!! How could you ask for more? I recommend this website and will definitely go back to them again.

Very Satisfied
Reviewer: kwanda
Click Here to See the Profile for kwanda

11/3/09 12:48 PM
Shipped lightening fast - within about two hours after order placement. UPS messed up the delivery but Drillspot customer service was excellent and another order was shipped out - in less than an hour after I notified them. Well done Drillspot! Will definitely be back!

Very Satisfied
Reviewer: Dr_Z
Click Here to See the Profile for Dr_Z

11/3/09 5:57 AM
Order filled perfectly. Hassle free transaction.

Very Satisfied
Reviewer: tool52
Click Here to See the Profile for tool52

11/2/09 6:51 PM
Ordered "Exxonmobil 98HJ45 Food Grade Grease" to repair my wife's Kitchenaid Mixer. Placed order in late morning. Grease was delivered to my home the next day; absolutely amazing! H Lincoln, Burke, VA

Very Satisfied
Reviewer: DCornell
Click Here to See the Profile for DCornell

11/2/09 2:46 PM
Nice light,bright, piviting head, well built, would buy agian.

Very Satisfied
Reviewer: beakwood
Click Here to See the Profile for beakwood

11/2/09 2:03 PM
I have not installed the fan yet, however I was blown away by the quick delivery. Ordered Monday morning, delivered Tuesday afternoon with free shipping. Also had the best price I could find.

Very Satisfied
Reviewer: caelac
Click Here to See the Profile for caelac

11/2/09 1:19 PM
I received my order much faster than I expected and the products were in great condition. DrillSpot also had great prices on the products I ordered. I will definitely order from them in the future when I'm setting up my tool shed.

Very Satisfied
Reviewer: atomswetha
Click Here to See the Profile for atomswetha

11/2/09 1:16 PM
As described, fast shipping, best price. Will shop again and recommend friends.

Very Satisfied
Reviewer: strlngc3
Click Here to See the Profile for strlngc3

11/2/09 8:07 AM
First time user of this company and was well satisfied with the service and will shop again.

Very Satisfied
Reviewer: Nanapat5713
Click Here to See the Profile for Nanapat5713

10/30/09 9:08 PM
Great service, fast shipping. Got it faster than I thought I would. Thank you

Very Dissatisfied
Reviewer: gopena
Click Here to See the Profile for gopena

10/30/09 2:54 PM
Although the site was very easy, and shipping was very quick, this order has quickly turned into a fiasco in about ten minutes. I ordered (1) NiteIze s-biner, size 3.  
 
1. I open the package, Hooray! it's the wrong size! (size 2)  
2. Call Drillspot, Hooray! company training! I leave what I think is the order number, until  
3. because all orders seem to be fulfilled by a 3rd party (garinger) there's about 5 different numbers on the garinger form that could be the number, so I need to look it up in the e-mail.  
 
I'm very busy, and because on one of my few days off I cannot deal with this (you couldn't leave just a few people there? everyone had to leave for the day?), I'm probably gonna call this a wash and go see If I can just find a carabiner clip at lowe's or Home depot.  
 
FOLLOWUP: Called Grainger, explained my situation, and they shipped the right one, free of charge, no returns.Simple!  
 
End result?  
Grainger: Awesome  
Drillspot: Ugh.

This review was modified by its author, gopena, on 10/30/09 3:09 PM.

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