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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Dresslink
    • Address: Yaoan industry Zone, XianTian Road,Xinsheng, Longgang District,Shenzhen, China
    • Contact: service@dresslink.com
    • Phone: n/a
    • Customer Support: http://www.dresslink.com
    • Business Hours: Monday to Friday 9:00am-6pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.54/10 8.54/10
    Chance of future purchase: Rating 7.29/10 7.29/10
    Shipping & packaging: Rating 5.96/10 5.96/10
    Customer service: Rating 7.30/10 7.30/10
    Return/Replacement policy: Rating 6.91/10 6.91/10

What is this?

2,221 Customer Reviews

Rating 2/10
1/5
modified review posted

"Dear Sir,
I didn't receive my order which suppose to be delivered on 23rd of April as most, after waiting for 30 days and more.
"

modified review Rep reply posted Apr-27-2015

Dresslink, Dresslink rep has responded

“Dear,
Sorry to bother you, i am Phoebe from Dresslink and in charge of the after-sale service. and i have noticed your review about the long delivery. could you please contact service@dresslink.com, provide the order number and your address? we will give you a compensation.please do not worry.

We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me on resellerrating really hurt me, dear. Could you kindly change the rating for me, if everything is acceptable?

If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction. 

Have a nice day!

Sincerely,
Phoebe”


Rating 10/10
5/5
modified review posted

"It' easy, affordable and very convinient. The clothes reach beyomd expectation when delivered. If I were to invest in clothing business I would invest here."


Rating 8/10
4/5
modified review posted

"Great product and verte chep!"


Rating 8/10
4/5
modified review posted

"I am happy that dresslink is almost spot on in it's description, but sometimes the material is something totally different and very cheap (although according to the price that is what is expected) than written in the description. I also noticed that once you have purchased a product they increase the price for it the next time you buy it. The sum increased is almost negligible but it keeps on increasing the more you visit the page. All in all my experiences with dresslink have been a 70-30 ratio. 70% good, 30% bad."


Rating 10/10
5/5
modified review posted

"Excellent Customer Service. On point delivery. Quality clothes. "


Rating 10/10
5/5
modified review posted

"i love this site. have never had a problem with quality or shipping! the best site going!"


Rating 8/10
4/5
modified review posted

"Dresslink is far better than any of the other companies that I have dealt with they are timely with processing and quick to respond to questions and issues "


Rating 8/10
4/5
modified review posted

"Pros:
Some great clothing for very cheap
Easy to use website
They notify you when your items are out of stock and refund you accordingly
These types of stylish items would cost 5-10 times more in a retail store
I contacted customer service once because I was charged for customs costs, they replied promptly

Cons:
Occasionally they send the wrong color, but that wasn't really an issue for me because it looked great anyways
The processing takes a few days
Some of the clothing will be terribly made, check the ratings first
The sizes run smaller for most of the items, specifically the sleeves and bust sizes are very small
the shipping cost is so much that it makes returning items and unreasonable option if needed
"


Rating 10/10
5/5
modified review posted

"Very nice experience in this page, I'll keep buying! "


Rating 2/10
1/5
modified review posted

"Material had a hole in it before I could enjoy it and the material is not great bit I figured that much Though."

modified review Rep reply posted Apr-27-2015

Dresslink, Dresslink rep has responded

“Dear,
Sorry to bother you, i am Phoebe from Dresslink and in charge of the after-sale service. and i have noticed your review about thequality problem....could you please contact service@dresslink.com, provide the order number, item number and photos? we will give you a compensation.please do not worry.

We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me on resellerrating really hurt me, dear. Could you kindly change the rating for me, if everything is acceptable?

If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction. 

Have a nice day!

Sincerely,
Phoebe”


Rating 8/10
4/5
modified review posted

"El servicio es bueno aunque batallas un poco por las tallas vienen muy reducidas aunque todo esta realmente bien, excepto que yo solicite una bolsa la cual al llegar me pareció de muy mala calidad, no tiene ni un mes que lo compre y ya se rompió de varios lugares solo la use 2 veces y eso realmente me decepciono..."


Rating 10/10
5/5
modified review posted

"I am very satisfied and happy to be your customer, have great service the best catalog updated fashion, I love your point of purchase DL and know that no review of each of the items"


Rating 10/10
5/5
modified review posted

"Je suis très contente avec les produits, merci."


Rating 4/10
2/5
modified review posted

"Dress link deliver the goods; but 1 item-have no button to close. 1 item-have loose stitches.. the 2 items-are differ to what i orders... 2 items-materials in the clothes is not what I expect so much different to pictures on their online stores. "

modified review Rep reply posted Apr-27-2015

Dresslink, Dresslink rep has responded

“Dear,
Sorry to bother you, i am Phoebe from Dresslink and in charge of the after-sale service. and i have noticed your review about the problem....could you please contact service@dresslink.com, provide the order number, item number and photos? we will give you a compensation.please do not worry.

We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me on resellerrating really hurt me, dear. Could you kindly change the rating for me, if everything is acceptable?

If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction. 

Have a nice day!

Sincerely,
Phoebe”


Rating 8/10
4/5
modified review posted

"So far so good, you pay for what you get, and I'm happy with the purchases that I've made, I would like it if you made clothing with a bigger range of sizes, because your getting more international buyers with more of a variety. Some of your products have a horrible smell but overall, I love the website. "


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