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75 reviews
posted Jun-07-2013
reply posted Jun-08-2013 “Dear suemazimm,
Thanks for shopping from DressFirst.com and sharing your shopping experience with us.
Firstly, we do apologize for any possible inconvenience caused. I have rechecked the pictures of your dress taken by our Quality Control Department, to be honest, we can assure you that we do make your dress strictly according to what shown in the picture. And you mention that the dress is too heavy. Actually, since the dress is made of chiffon outside, so we have to add another layers inside to prevent the dress from being seeing through. We believe this is why you will think the dress is heavy.
Anyway, we are not here just writing to shoulder off our responsibility. I have reported your case to our manager. She will take over your case soon. And we believe she will work out a top solution for you. Please do not worry about it.
Thanks again for your time. Please kindly feel free to contact us for anything else we can help.”
"When I finally got my dress, I was really worrying to death will it fit me or not..But it did wonderfully! I'm now very excited about my wedding next september..Dressfirst made for me the dress I've always dreamed about..
Thank u dress first !"