DreamProm.com Reviews - dreamprom.com Ratings at ResellerRatings

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dreamprom.com

Apparel & Jewelry

Rating 7.77/10 210 reviews

7.77/100
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All Customer Reviews (210)


Rating 10/10 5/5
modified review posted Jun-12-2013

"I had the best experience with Dream Prom. My dress was a rush for my best friends wedding. It was on-time. Fit nice per the measurements I sent.....and it was beautiful!!! They stayed in contact with me on the shipping instructions. I never worried after I sent my payment; that's how it should be. I would refer Dream Prom to EVERYONE!!!!!"

Rating 10/10 5/5
modified review posted Jun-11-2013

"I received my wedding dress yesterday, and it's absolutely stunning!! Thank you so much. It was right on time for my big day. I can't wait to wear it."

Rating 8/10 4/5
modified review posted Jun-09-2013

"I received my wedding dress today and I was very happy with the quality and service. Apart from having to take it in and adjust the length, the dress overall is fantastic. I would recommend this site to anyone. Delivery took just over 4 weeks at no cost because I wasn't in a hurry( my wedding is next year). Certainly a big saving for us but my dress is first class as far as quality. Very happy.
"

Rating 10/10 5/5
modified review posted Jun-07-2013

"I ordered wedding dress from this website, looks exact like in picture, ships right in time, company did great job, dress is beautiful and such a good price,you will be able to buy only wedding vail in USA stores for this price. My advice buy dreeses here you will really enjoy.Thanks DreamProm.com "

Rating 2/10 1/5
modified review posted Jun-05-2013

"Dreamprom is the worst site to ever online shop for a dress from. Don't do it if you are hoping for good quality and good customer service. I ordered my prom dress from here and asked if they could get in before the first of April since my prom was April 6 and I asked for a larger size so I could get it tailored for a perfect fit. By the last day of March the ordered had yet to be shipped and according to their cancellations rules if the dress isn't shipped cancelling the order can get you a full refund. I cancelled the order they replies quite quickly for the first time and said it was too late and the shipped it the next day. I didn't want the dress, it was too late. They sent the dress even after I CANCELLED the order. When I received the dress I got it the Thursday before my prom and I had already gotten a new dress, I ordered the dress lilac and it came in some sort of hot pink! I argued with the company for about a month and a half and finally got them to refund me only HALF of my amount. Till this day, the have yet to refund me. They have horrible customer service. They don't even know how to type correct English. They are horrible and I hope their company gets shut down!"

Rating 10/10 5/5
modified review posted Jun-05-2013

"I would definitely reccommend DreamProm to everyone. I had a fantastic experience. Everything was just as they said it would be, everthing was timely & they even made various alterations for me from pictures that I sent them.

Very impressed."

Rating 10/10 5/5
modified review posted Jun-04-2013

"This dress is for my nieces prom,it's stunning, I couldn't be happier with the service.It arrived so quick,it was expected to arrive by 17/6 & it arrived today 4/6.Thank you "

Rating 2/10 1/5
modified review posted Jun-03-2013

"I want to return my dress with a full refund I am so upset disappointed and feel ripped off all the way around. This dress isin't even CLOSE to the dress in the picture. They completely misrepresented it in the picture and should be ashamed of using the picture they have on your web site to represent it. The fabric on the tulle on the bottom of the dress isin't even filled all the way in it looks horrible. The dress in the picture on their web site is not even the same fabric they made this dress out of if I had even known that I NEVER would have ordered it. The cheap tulle was already frayed on the edges when it was removed from the package. I WANTED INSTRUCTIONS ON HOW TO RETURN THIS DRESS AS SOON AS YESTERDAY. My wedding is in 2 months and I now have to keep looking for my dress. I am so not happy and disapointed that I made the mistake of ordering from this company."

+ Read user comments
modified review reply posted Jun-05-2013
dreamprom's Avatar
dreamprom, DreamProm.com rep has responded

“Hi,we have sent you many emails asking the dress pictures of the dress you have got.Many emails come and go ,but we still have no pictures.Looking forward to your reply.”

Rating 10/10 5/5
modified review posted Jun-03-2013

"I love my dresses . It is so gorgeous and fits perfect"

Rating 2/10 1/5
modified review posted Jun-03-2013

"NEVER BUY FROM THIS WEBSITE. THE DRESSES LOOK NOTHING LIKE WHAT YOU BUY AND WHEN YOU TRY AND SORT IT OUT WITH THEM THEY ARE NOT INTERESTED IN HELPING. NEVER BUY FROM THIS SITE!!!!!!!!!!!!!!!!!!!!!! DO NOT WASTE YOUR MONEY.

THANKS TO THEM I HAVE A WEDDING IN A MONTH AND NOW NO DRESS TO WEAR! WOULD BE NICE TO SEE THEM IN MY SHOES!

AND TO REPLY TO THE COMMENT BELOW I NEVER ONCE MADE A COMMENT THAT THE DRESS WAS NOT THE RIGHT COLOUR. THAT IS NOT THE ISSUE"

modified review reply posted Jun-05-2013
dreamprom's Avatar
dreamprom, DreamProm.com rep has responded

“HI,we have checked the pictures you send to us .You choose white color for the dress ,and we make the dress white for you .You mean the color is not right ,we checked the pitures ,it is white color ,there is only one kind of white color ,unlike blue ,dark blue or light blue.There is only one white color.The color has no quality as your picture shows ,that is the reason we feel hard to refund you money.”

Rating 10/10 5/5
modified review posted Jun-03-2013

"I ordered a prom dress for my daughter and we were very satisfied with it. The service and delivery were great. I would order from them again."

Rating 2/10 1/5
modified review posted Jun-03-2013

"Waste of money! Ordered a wedding dress with free shipping. Got a dress from China made of 100% polyester (i was promised diffrent fabric!), of wrong size (i paid extra to have it adjusted), extremely poorly made (guess by Chinese for a boul of rise). Finally had to pay for shipment (was promised free shipment)! When I SEND THEM A PICTURE of ME in the dress asking for refund, they offered me $20, when I paid around $300 for the dress and shipment.

Unfortunetly, I read reviews about DreamProm when I recieved the "dress"!

I also found the web-site fishinthesky.com - totally like idreamprom.com, same owner, same customer reviews. Low quality is the way they earn. "

modified review reply posted Jun-04-2013
dreamprom's Avatar
dreamprom, DreamProm.com rep has responded

“1 We have sent you several emails asking for the dress picture to show the dress has problem ,but you didn't reply us.We need the pictures as evidence to show the size problem ,but you dont send it to us.
2 As for the shipping fee,20,28 pounds is customs duties charged according to the customs tariff policy in your country, we won't have the money.
Thanks.”

Rating 10/10 5/5
modified review posted Jun-03-2013

"I am very satisfied with my orders. My wedding gown and veil is just beautiful and fantastic. I have never expected that the dress and veil turn out that beautiful as I have never imagine it would be. Its just what I ever wanted. I am also satisfied with the quality. Im so happy all in all and the dress came on time. Thank you very much for being a part for my dream wedding come true!"

Rating 10/10 5/5
modified review posted May-31-2013

"I´m very happy with the service i got and surprised of how fast the delivery was!I love my dress and it fits me well, just I wonder why the dress doesn´t have a label, other than that i do highly recommend this site! thank you! :)"

Rating 4/10 2/5
modified review posted May-30-2013

"Fabric snagged all over the place. :( I will have to buy another dress."

 
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