210 reviews
posted Jun-03-2013
reply posted Jun-05-2013 “Hi,we have sent you many emails asking the dress pictures of the dress you have got.Many emails come and go ,but we still have no pictures.Looking forward to your reply.”
posted Jun-03-2013
reply posted Jun-05-2013 “HI,we have checked the pictures you send to us .You choose white color for the dress ,and we make the dress white for you .You mean the color is not right ,we checked the pitures ,it is white color ,there is only one kind of white color ,unlike blue ,dark blue or light blue.There is only one white color.The color has no quality as your picture shows ,that is the reason we feel hard to refund you money.”
posted Jun-03-2013
reply posted Jun-04-2013 “1 We have sent you several emails asking for the dress picture to show the dress has problem ,but you didn't reply us.We need the pictures as evidence to show the size problem ,but you dont send it to us.
2 As for the shipping fee,20,28 pounds is customs duties charged according to the customs tariff policy in your country, we won't have the money.
Thanks.”
"I had the best experience with Dream Prom. My dress was a rush for my best friends wedding. It was on-time. Fit nice per the measurements I sent.....and it was beautiful!!! They stayed in contact with me on the shipping instructions. I never worried after I sent my payment; that's how it should be. I would refer Dream Prom to EVERYONE!!!!!"