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posted Sep-22-2006![Share earle99 review](javascript:share_rating({"review_body":"This is a terrible company. They delivered a defective TV and refused to replace it despite repeated requests on my part. I have called repeatedly, and they have either taken a message and not called back, or put me on hold and never picked up. I have been pursuing them for two months, but the continue to duck me.","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/277030#comment277030","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"earle99","rating":"1"}, "single");)
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posted Sep-17-2006![Share rickystrand review](javascript:share_rating({"review_body":" BUNCH OF LIERS! PLASMA HOUSE HAS TO BE ONE OF THE WORST ON LINE WEB STORE\u0027S (IF NOT THE WORST!) ORDERED A 40\u0022SAMSUNG LCD TV 8\/24\/06 THEY SENT ME A CONFOMATION OF ORDER TO MY EMAIL AND THAT THE LAST TIME I HERD 8\/30\/06 VISA HAD BEEN BILLED.AND THAT WAS THE LAST TIME I HERD FROM THEM CONTACTED THEM BY PHONE SEVERAL TIMES WAS TOLD EACH TIME WAS TOLD TO EXPECT A TRACKING# IN THE NEXT 2 DAYS AFTER 2 DAYES CALLED THEM AGAIN AND WAS TOLD THE SAME THING SO HERE IT IS 9\/17\/06 STILL NO TRACKING # AND NO TV JUST A BILL FROM MY VISA OF 2,179.98 SO IF IAM SMART ILL CANCEL MY ORDER SO IF YOU LIKE BEING LIED TO BUY FROM PLASMA HOUSE ","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/276179#comment276179","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"rickystrand","rating":"1"}, "single");)
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posted Sep-09-2006![Share newcombg5 review](javascript:share_rating({"review_body":"I received my big screen TV as promised and am very happy with it! So Plasmahouse is for real despite some of the reviews. I didn\u2019t appreciate the way they sold me the extended warranty though. I didn\u2019t want the extended warranty and the guy played me like a fiddle, lying through his teeth until I bought the damn thing, basically eliminating all the savings I made by choosing Plasmahouse over a better known company like Crutchfield. My message to anyone considering purchasing their TV from Plasmahouse is look out for the guy who calls to sell you the extended warranty, but otherwise you\u2019re probably OK and can save some money. My message to Plasmahouse is you have a lot of very negative reviews to overcome, and you could have had a perfect review here but you had to do something wrong. Was it worth it? Even a little pressure is OK, you get that from anybody when you buy a TV, as long as you realize that NO means NO after 2 or 3 times and lying is completely unacceptable. The guy who sold me the warranty pretended that they cost $1500 or $2000 at first. I said \u201cAre you crazy, that\u2019s almost as much as the TV costs?!\u201d then he put me on hold to \u201ctalk to his supervisor\u201d and came back and offered me $499 and said \u201cwe\u2019re losing money on this, but we want you to be happy\u201d. Later on I happened to look at the item description on line and $499 was the price of the warranty if I\u2019d ordered it online in the first place. The only other problem was staying on top of the delivery process. I received the order on time, in perfect condition, and the delivery guys were great, but I was on pins and needles that the TV would even show up after I read some of the other reviews, and I checked the website every day and I never got a tracking number until the order was already here with the local company to schedule for delivery to me. ","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/275100#comment275100","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"newcombg5","rating":"4"}, "single");)
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![Share SoUwillKnow review](javascript:share_rating({"review_body":"*****WARNING***** Where do I start? Just read all the negative comments Plasma House has received and take heed. I experienced the exact treatment that the other REAL reviewers did. LONG hold times-up to 47 minutes, VERY rude and unprofessional costumer service, Will bill you before shipping, and Items NOT in stock . It is my opinion the +reviews are plants. A picture is worth a 1000 negatives. http:\/\/donwiss.com\/pictures\/BrooklynStores\/h0114.htm . Not what you envisioned for a store with thousands of TV IN STOCK! Also check http:\/\/www.newyork.bbb.org\/reports\/businessreports.aspx?pid=44&page=1&id=66196. Here\u2019s a question to ask yourself, Why would a company operate under different names?(see drplasma.com) same people. U Have Been Warned!!!! Oh I do have 1 good thing to say about them, they refunded my charge card almost as fast as they billed it. Thanks Plasma House","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/271612#comment271612","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"SoUwillKnow","rating":"1"}, "single");)
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posted Aug-14-2006![Share bwallacejr review](javascript:share_rating({"review_body":"Ordered Panasonic 50\u0022 Plasma TV on 8\/9\/06. Plasma House called to confirm order and try and sell me Extended Warranty. I declined the extended warranty BUT CONFIRMED that the item was in stock. On August 14 I received an email that the product was back ordered and when I called PlasmaHouse the customer service rep said that it was backordered indefinitely and has been on backorder for quite a while. Their web site shows (today) that the product is in stock.","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/271371#comment271371","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"bwallacejr","rating":"1"}, "single");)
Share review![Share dschrimpf review](javascript:share_rating({"review_body":" Do NOT order from Plasma House!! They are liars. They advertise as being in stock, when in reality, the merchandise is back ordered. They advertise one set of prices, but charge higher ones. They offer free shipping, but what they don\u0027t tell you is that the free shipping does not include a tracking number so if the shipment is lost, there is no recovery.<br><br>This has been the absolute WORST online merchant I have ever dealt with. They are unresponsive, unprofessional and use deceptive practices. Buyer beware!!<br><br>Merchant\u0027s Reply<br>Merchant\u0027s current reply: \tContacted customer but got no response. Do NOT let their (false) low prices lure you in. This company is full of crooks and liars. I have refused delivery on the \u0022new\u0022 television they sent me. It was obviously a store demo, as the stand had tape reside on it from a sales sign. The box was all taped up and not professionally packed. I was told three days ago that a refund would be posted to my credit card by the end of that day. Well, it\u0027s three days later, and guess what? RIGHT. NO REFUND.<br><br>Dealing with Plasma House has been a nightmare. Please learn from my mistake and do NOT ORDER ANYTHING FROM THEM.","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/270936#comment270936","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"dschrimpf","rating":"1"}, "single");)
Share review![Share oleksa16 review](javascript:share_rating({"review_body":"Liares! Crooks! Stay away! Liares! Crooks! Stay away!Liares! Crooks! Stay away!Liares! Crooks! Stay away!Liares! Crooks! Stay away!Liares! Crooks! Stay away!Liares! Crooks! Stay away!Liares! Crooks! Stay away!Liares! Crooks! Stay away!","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/269740#comment269740","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"oleksa16","rating":"1"}, "single");)
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1/5
![Share Motaki review](javascript:share_rating({"review_body":"Pure awful service. I\u0027d say they are a bunch of scam artists. I called them every second or third day and was told that my television was in stock and would ship the next day. This cycle continued for THREE WEEKS. Finally, I called and spoke to the main guy who apologized for the delay and told me that he had a shipment coming in two days and I would 99.9% for sure get my TV in that shipment. Why then did they keep telling me they were in stock?! In any case, I read another review that they were told that they were also given a 99.9% guarantee and continued to get the runaround for another month before cancelling so I just cancelled my order then and there. By the way, the reason I say I spoke to them every 2-3 days is because their customer service lines kept saying that \u0022because of the holiday, they would be out for the next day or two\u0022. Sorry, but holidays every week in October??? Watch out...","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/262690#comment262690","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"Motaki","rating":"1"}, "single");)
Share review![Share osbuck review](javascript:share_rating({"review_body":"Beware. Dr. Plasma and Plasmahouse are one and the same. I ordered online a 26\u0022 Olevia LCD tv for $467 delivered from them. They advertised item available and will ship in 24 to 48 hrs. A couple of days after ordering I received a high-pressure call from them trying to get me to upgrade to the 27\u0022 for $199 more. Bottom line is they didn\u0027t have what I ordered, they are almost impossible to contact by phone. I was finally able to contact somebody to cancel order after ten days and ordered from somewhere else. This company was the worst attempted buying experience of my 58 years.","link":"http:\/\/www.resellerratings.com\/store\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc\/comment\/260347#comment260347","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dr_Plasma_PlasmaHouse_eStore_of_N_Y_Inc.jpg","store_name":"Dr. Plasma \/ PlasmaHouse.com \/ eStore of N.Y. Inc.","username":"osbuck","rating":"1"}, "single");)
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"I purchased a flat screen tv from them and the 3 year warrantly. The TV was delivered at advertised, but this week I recieved a letter from the company holding the warranty that it had been cancelled for non-payment by Dr. Plasma. I have sent them an email and have been on hold twice for more that 15 minutes and have not heard from them at all."