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Stores > Dog Supplies

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Full Rating Profile
  • Dog Supplies

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 18637 Northline Drive Suite C
    • Contact: info@dogsupplies.com
    • Phone: 980-939-5497
    • Customer Support: 980-939-5497
    • Business Hours: 9-5 eastern M-F
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: 0.00/10

121 Customer Reviews

Rating 8/10

"This was my first time ordering from DogSupplies.com and overall the experience was good.
I have read in other reviews about orders having mistakes and this was sadly the case for mine.
I emailed to let them know I was missing an item and I received an email in a timely manner.
They offered to correct the mistake right away. The prices are great and it shipped fairly quickly.
I wish they would include a customer review section on each product. It would be nice to know how other pet owners liked the product.

This review was modified by KevinDaCorgi on September 28 2015 12:22:12 PM

Rating 10/10

"I had a problem with an order, and it was solved very quickly
I just love them. Thank you so much!

Rating 10/10

"I make regular purchases from dogsupplies and I had one problem in one order and they took care of it right away. Great customer service."

Rating 10/10

"I have used Dogsupplies.com several times now. I absolutely love them if I find a product that I think I would like to get I check out the price on dogsupplies.com. I find they are better priced than any physical pet store. They ship quickly and send you great coupons all the time. I definitely recommend if you are looking to spend less for more."

This review was modified by JMOJRC on November 12 2013 10:24:42 AM

Rating 10/10

"I have shopped with them a few times in the past and have been very happy about my products. My most recent order came in 2 days and everything was accurate to what I ordered. This is what I expect from a online company theses days"

Rating 2/10

"I ordered a dog collar and it got to me on the exact date it was supposed to! I was very happy. But I ordered the wrong size!!!!! So I sent it back a couple weeks later and a couple more weeks went by I emailed them and ask if they got it. They asked for my order number or tracking information. Wich I didn't have for some reason anymore. They found it anyways. Which was really happy.... But now I have been waiting three weeks now for my dog collar and the reason is because it "got delivered" almost two weeks ago.. But never showed up. They won't replace the lost collar or a full refund for the product plus their shipping. Ten the shipping I had to pay just to send it back to get it resized.... Never ever shopping there again!!!!!!!"

Rating 10/10

"I had a wonderful experience ordering from DogSupplies.com. I found the website easy to navigate and informative. I received my order faster then I thought I would and when I spoke with someone there they were friendly and super helpful. I will shop at Dog Supplies again!!!!"

Rating 2/10


Took my order for IN STOCK items, kept it for 5 days with no response to repeated inquiries, and then after a paypal dispute I magically received a refund (within a few minutes.)

Do not do business with this incompetent business.

Rating 10/10

"Great service and shipping. My dog Mosheka thanks you :-)"

Rating 10/10

"Great Transaction! Shipping was fast and products at a fantastic price! DogSupplies.com Will have all my business from now on!! "

Rating 10/10

"Best place to purchase dog toys on the web! Cheapest prices for toys and supplies and the service is outstanding. This company usually ships Priority Mail for free! Outstanding. I purchase from no other place.

11 Stars....

Rating 10/10

"These are the cheapest dog toys I've ever found, even with the shipping cost. My dog loves her toys and we got them in days before we expected them. They have a wide variety of toys and amazing customer service. I will definitely buy from dogsupplies.com again."

Rating 10/10

"brilliant site, very cheap and very professional !"

Rating 10/10

"These guys are the best! First off their prices are great. Secondly, they are really nice! I read their ad wrong and thought it said free shipping on $45 but was $49 and I was charged shipping. I PMS'd at them and they were super nice with their response! I ordered more toys just about a week later because my dogs LOVED one of them... so I got 4 more. They were also very fast with the shipping! A+++++++++++++++"

Rating 10/10

"We ordered a dog life vest for our small dog.... it fit perfectly according to the size chart and was so easy to put on. Our other dog loved all the toys he got as an early Christmas gift. Your prices were fantastic and the service was also. I ordered the merchandise on Sunday and it arrived on Wednesday. You can count on us to be repeat customer! "

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