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"I attempted to buy a stereo rack from these guys....I have been unable to contact them in over two weeks since....They haven't replied to multiple E-Mails, or faxes. All you get at their "customer service" phone # is a recorded message....Take my advice and steer well away from doing business with these MOOKS...JRP."
"ORDERED IN-STOCK ITEM. THEY STATE THAT IT WILL BE PROCESSED AND I WILL BE NOTIFIED IN 48 HRS, TWO WORKING DAYS. IT'S BEEN PAID FOR, AND HAS BEEN 5 WORKING DAYS AND STILL NOT SHIPPED. TRIED TO CONTACT CUSTOMER SERVICE, NO ANSWER. E-MAILED THREE TIMES, NO ONE ANSWERS. IF AND WHEN I GET THIS RESOLVED, I WILL NEVER HAVE ANY DEALINGS WITH THIS COMPANY AGAIN. IF THEY DON'T CARE ABOUT THEIR CUSTOMERS, I WILL NEVER PATRONISE AGAIN."
This review was modified by bluejoel1943 on March 25 2004 05:04:13 AM
"I received order confirmation after ordering from site, but no further contact. I get no answer at phone, no response from email."