I had been looking for a particular set of custom wheels to make up a tire and wheel package. The prices were more then I could justify, and I pretty much had given up on the project. Googling around one evening, I happened upon the Discount Tire Direct web site. The prices were not to be believed. I did more research, and also talked to a few people who all gave them the thumbs up. So I called them to ask some questions. Immediately got someone on the phone, got my answers, and placed the order right then.  
 
Bottom line here is that my tires and wheels were delivered sooner then promised - I got an email from them saying they had shipped and a tracking number. They were mounted & balanced and shipped with everything I needed such as lug nuts & hub rings. They were in perfect condition, and the price was a couple hundred bucks cheaper then anywhere else, even though I got better tires then I was originally planning on. All I needed to do was bolt them on.  
 
Fantastic experience - thats all I can say! Thanks DTD!

This review was modified by its author, Brownie620, on 3/28/09 4:42 PM.

Great deal on wheels and tires, balanced and mounted with free UPS ground shipping and no local tax, what's not to like, excellent customer service and with local store discount tire to visit. Much better than other wheels/tires stores out there. Will do business again for sure..

review removed by reviewer

This review was modified by its author, kanling, on 1/4/09 1:02 PM.

I ordered a set of Triple Tred tires from this place. I dont think a buyer could be more pleased. Shipping took 1-2 days to get to my door after purchase, and it was free shipping! good solid set of tires correct everything. The price was better than in a store and with free shipping how could you go wrong. Good communication too. Great store.

I ordered a set of 4 tires and 4 rims, includes free mounting and free balancing and free ups shipping if you buy both tires and rims. Everything came in excellent condition, and a few hours later I have installed them on my truck and I could not be happier! I highly recommend Discount Tire Direct !!

Made a purchase of set of tires. Excellent selection, polite employees. Just the way any purchasing experience should be like.  
 
Note: Discount Tire Direct (internet) is part of American Tire  
(physical stores). American Tire is where I went for the purchase.  
 
Secondly, don't confuse Discount Tire Direct (good) with Discount Tire CENTER (bad). I went to Discount Tire Center by mistake and (the experience is was too long for me to write here)

I had never bought tires online before. I checked tirerack.com and discounttire.com. Tirerack charges for shipping but no sales tax. Discount tire.com has free shipping but charges sales tax and the prices are the same as going into the local store. I then accidently came across discounttireDIRECT.com. Apparently they are somehow different from the regular discounttire website and stores because they are the direct warehouse. As a result, the price on the tire I wanted was 40% lower than on the regular discount tire site. $102 VS $171! PLUS FREE SHIPPING VIA UPS AND NO TAX! The price difference will not be the same for all tires. Sometimes there is no price difference at all. In fact one tire was actually a few dollars more than it would have been in the local store. Just no tax.  
 
I got an email update and tracking number. The tires were not in stock. I was told it would take 1 to 2 weeks. They received them 3 days later. Once the tires were in stock, it only to 2 DAYS to receive them at my door!

This review was modified by its author, ron111, on 5/2/06 5:22 PM.

I have heard about poor customer service and rebate problem with ‘tigerdirect.com’ in the past. I stayed away until recently seeing the good rating. I have made a purchase but got a defective product. First customer service was very polite and informative and informed I will get return label in 2-3days but didn’t arrive via email. I called the second time but this time she sounded angry that I didn’t wait 2-3 business days. She only had to explain that it was business days but she had some serious attitude. Called again today and this rep had the same poor attitude and claimed it is 5 business days. I guess next time I call they will say its 10 business days because it is keep doubling each time I call. Do I really want to come and shop here again? NO! They also had the nerves to sell me extended warranty. Take your chance with ‘tigerdirect.com’, I am going to stay with ‘buy.com’, ‘neweggs.com’, 'staples.com' and few others because 'tiredirect.com' needs more improvement.

This review was modified by its author, sightland, on 3/13/06 9:41 AM.

These guys are one of the best online stores I have dealt with. Very polite staff and treats customers as Kings!!!! I am sure they are the cheapest too. If you can get a better price, ask them nicely and I believe they would beat it. Their warranty program is the best in the class.