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Full Rating Profile
Discount MugsCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 12610 NW 115 Ave # 200 Medley, fl
    • Contact: violet@discountmugs.com
    • Phone: 18005691980
    • Customer Support: 18005691980
    • Business Hours: 9am - 6pm M-F
    • Fax: 3055931011

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.07/10 9.07/10
    Chance of future purchase: Rating 9.58/10 9.58/10
    Shipping & packaging: Rating 9.04/10 9.04/10
    Customer service: Rating 9.82/10 9.82/10
    Return/Replacement policy: Rating 9.73/10 9.73/10

1,820 Customer Reviews

Rating 10/10
5/5
modified review posted

"The service and attention is excellent. I'm very satisfied with everything. Thank You!!!"


Rating 10/10
5/5
modified review posted

"When our order of mugs came with the wrong imprint, I contacted Discount Mugs and Catherine gave us an outstanding service. The mugs were replaced by new ones with the correct printing on them and everything was done to our full satisfaction. Employees like Catherine are a true asset to Discount Mugs, and we are grateful for the way she took care of what had happened with our order. Sr. Maria Ordono"


Rating 10/10
5/5
modified review posted

"Amanda Sewell is very professional/courteous. She addressed the discrepancy, fixed within 1 day and is very timely with her email response. Overall, GREAT costumer service skills !!!! Thanks Amanda!"


Rating 10/10
5/5
modified review posted

"Hebert del Villar provided excellent customer service."


Rating 10/10
5/5
modified review posted

"Lesly Allison was great in assisting me to have my sample order shipped out ASAP. I have ordered from them before and will continue to order in the future. Great customer service, excellent products and fast shipping - couldn't ask for more!"


Rating 10/10
5/5
modified review posted

"Luwanda saved this order for her Company by finding another, comparable tote bag for me, same price, and shipping when I need it, not six weeks late. Great customer service!!! You are the best, Luwanda! We will place re-orders because of your professionalism and super customer service."


Rating 10/10
5/5
modified review posted

"The customer service rep I dealt with was very professional and understanding! Jorge Ponce was excellent to talk to and at resolving the concern we had! Thank you Jorge."


Rating 10/10
5/5
modified review posted

"Great customer service from Angilenna Semper. She really understood what the issue was and took great care to make sure that it was handled quickly and effectively. "


Rating 10/10
5/5
modified review posted

"I received stellar support from salesman Hebert del Villar, who was courteous, good humored, and extremely helpful. Thanks to his suggestions, my order was both more interesting and less expensive than I had anticipated. Many thanks!"


Rating 10/10
5/5
modified review posted

"Angilenna Semper is the best customer service rep! She was so friendly and helpful with my order. I felt comfortable that she was taking good care of me. Her patience and understanding is definitely going to get me to place an order with Discount Mugs again in the future."


Rating 10/10
5/5
modified review posted

"Great service from original graphic approval to changing my shipment to an expedited order to sending me examples of the actual first production T-shirts. Pricing is also fair.

It's refreshing to work with Discount Mugs. Many thanks to Hector Martinez for sending pics of the first T-shirts coming off the line!
"


Rating 10/10
5/5
modified review posted

"Jorge Ponce was absolutely great and the customer service I have received at discountmugs is 100%!! My order should be arriving tomorrow and I cannot wait to see them. "


Rating 10/10
5/5
modified review posted

"Angilenna Semper 5??'s. She was very helpful in getting my problem resolved. Her kindness and quick response made me happy that I chose discount mugs."


Rating 10/10
5/5
modified review posted

"Gabriella Sillerico was super helpful and even waived the rush ordering fee! Thank you!"


Rating 10/10
5/5
modified review posted

"Fed-Ex is the devil and broke my order. However, the staff at Discount Mugs (particularly, Ashley) was very helpful in resolving the issue!"


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Discount Mugs is a merchant member
Discount Mugs participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,866 merchant members.