Discount Mugs Reviews - discountmugs.com/ Ratings at ResellerRatings

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Rating 9.67/10 861 reviews

9.67/100
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All Customer Reviews (861)


Rating 10/10 5/5
modified review posted May-15-2013

"Frank Rodriguez of Discount Mugs made sure my order was completed correctly, gave excellent information to overcome a printing issue, and went to great lengths to make sure I received my order on time for our event. The mugs came today and look sharp!"

Rating 10/10 5/5
modified review posted May-15-2013

"We used Discount Mugs for a number of promotional items. They are, by far, the best company to work with. Pricing, products, quality and above all else, customer service far surpass any other promotional goods company. Thank you!"

Rating 10/10 5/5
modified review posted May-15-2013

"I was very satisfied with the product that was shipped. The guys at our annual golf retreat will really enjoy their mugs. Natasha Lugo did a great job in correcting the issue with my order. Response and level of attention was excellent. I plan on adding Discount Mugs to my list of businesses to use in the future."

Rating 8/10 4/5
modified review posted May-14-2013

"I am presently in the process of completing an order for items for our class's 40th reunion & am very impressed w/the service rep, Mia Murga, who has been assisting me! She goes above & beyond to ensure that her customers have a good shopping experience with Discount Mugs! I look forward to placing some orders through her with the company for some promotional items for our vacation rental cottages after I get through with the current order. Thank you Mia!!!"

Rating 10/10 5/5
modified review posted May-13-2013

"Rafael from Sales did an excellent job ensuring my order was expedited and shipped prior to my delivery deadline. He took personal involvement in my order and kept me updated on its status through phone calls and emails, which is a lost art with many companies nowadays. I highly recommend using discountmugs.com."

Rating 10/10 5/5
modified review posted May-10-2013

"I HAD A PROBLEM WITH MY ORDER AND SEGOVIA PAGAN IN CUSTOMER SERVICE WAS AWESOME WITH HANDLING THE ISSUE. I AM VERY SATISFIED WITH HER LEVEL OF PROFESSIONALISM. "

Rating 10/10 5/5
modified review posted May-10-2013

"These guys are awesome. They have fast service, great products, and really stand behind what they do. I have ordered several different products at several different times and had a very positive experience every time.

Recently, there was a misprint on a large expedited order and they reprinted and had it back in our hands in plenty of time. Special thanks to Frank Rodriguez for his friendly, respectful, and professional manner of handling the whole order!

No question that the next time we need promotional items, Discount Mugs will do the job!"

Rating 10/10 5/5
modified review posted May-10-2013

"The representatives at Discount Mugs are very pleasant to speak with as well as very helpful and familiar with the products and designs. I worked closely with Vanessa and Johanna and they were GREAT!!! I will definitely do business with them again. =)"

Rating 10/10 5/5
modified review posted May-10-2013

"I would like to commmend Hebert Del Villar for his customer service skills while working with me on our most recent order, and his extreme desire to not only make the sale, but to ensure complete satisfaction with the the quality and quantity of the items we ordered. We will definitely use discountmugs.com in the future, and I have already recommended Hebert to other potential customers in my organization. "

Rating 10/10 5/5
modified review posted May-09-2013

"I received my order today from Discount Mugs and my shirts are gorgeous! The colors and quantities were correct and my designs just "pop" on them. I had a large order and a few of my shirts were defective. Within minutes after calling customer service, I received an email confirmation that my replacements are on the way. "Thank you" for outstanding customer service Segovia! I shopped around locally and online before placing my order and Discount Mugs has the best rates I could fine. They were professionals through the entire process from ordering to delivery. I highly recommend Discount Mugs and will be doing business with them again...and again...and again!"

Rating 10/10 5/5
modified review posted May-09-2013

"I ordered tote bags from Discount Mugs as gifts for an important meeting. The shipper lost my package and Discount Mugs agreed to redo my order and reship ASAP and I received the new shipment in time for my meeting. Great customer Service and thank you to Frank Rodriguez. I will be a returning customer and I have already referred Discount Mugs to friends and family."

Rating 10/10 5/5
modified review posted May-09-2013

"Discount Mugs was great to work with, they turned around a quality product very quickly to meet my deadline. And, they didn't charge any sort of rush fees! The Art team was great to work with and helped me make changes to my imprint and ensured a quick delivery. When the product arrived, I realized I was missing half my straws. I called and spoke with Lily who overnighted me 25 additional straws! Again, Discount Mugs saved the day! Will definitely look to use in the future!"

Rating 10/10 5/5
modified review posted May-09-2013

"I think this company and it's employees are the best, they have bent over backwards for me and my customers. I need prompt service to keep my customers happy and Discount Mugs and there employees have a commitment to quality and to satisfy the customer. They have my highest rating and will continue to have my business exclusively. Thank ya'all "

Rating 10/10 5/5
modified review posted May-08-2013

"We have been ordering from Discount Mugs for many years. Daniel has always given us great service, and follows up with us on our orders. Sincerely concerned for his customers satisfaction.Quality has always been excellent! We always receive our items by the date we require, sometimes sooner!
Very pleased."

Rating 10/10 5/5
modified review posted May-06-2013

"I have ordered several items from Discount mugs and have been VERY satisfied with the service & product. Recently, my order contained a few products that were not printed well, however, Emily at customer service was awesome took care of the issue right away. I plan a charity event every year and plan to continue giving Discount Mugs my business!"

 
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