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RatingsRating
Store InformationStore Info
Full Rating Profile
Discount MugsCoupons
  • Discount Mugs Discount Mugs Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 12610 NW 115 Ave # 200 Medley, fl
    • Contact: violet@discountmugs.com
    • Phone: 18005691980
    • Customer Support: 18005691980
    • Business Hours: 9am - 6pm M-F
    • Fax: 3055931011

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.00/10 9.00/10
    Chance of future purchase: Rating 9.49/10 9.49/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 9.71/10 9.71/10
    Return/Replacement policy: Rating 9.41/10 9.41/10

2,107 Customer Reviews

Rating 10/10
5/5
modified review posted

"in my experience with discount mugs the costumer service saved my life. I had initially switched my shipping address with my billing address so my cups went somewhere else.. and Aleida Tavares from costumer service was more than helpful and resolved my situation so that I could finally receive my cups. thumbs up and thank you."


Rating 10/10
5/5
modified review posted

"Manuel Motaduval was a huge help...fantastic customer service!!! Thank you, thank you!"


Rating 8/10
4/5
modified review posted

"Betsy was a GREAT sales representative. I am EXTREMELY happy with her service. Any questions or concerns I had, she immediately explained or took care of. If there were more sales reps in this world like her, the world would be happier and would run a lot smoother."


Rating 10/10
5/5
modified review posted

"Great to Work with Hebert! He was very helpful with the time frame that we needed the product in as well as pricing! Would definitely work with him in the near future again! - Jennifer Trahan


"


Rating 10/10
5/5
modified review posted

"Jorge Ponce was just great! He went above and behind the call of duty. I had approved my proof and he recognized that one of the colors might not be as clear as I might like and he called me and redid the proof so it was perfect. I look forward to being a return customer. "


Rating 10/10
5/5
modified review posted

"Raul was helpful and quick. Very knowledgeable. t was apleasure doing busiess with him"


Rating 10/10
5/5
modified review posted

"Michelle Parra helped me with my order and she made everything super easy and was very helpful and patient. She did an awesome job walking me through my options and explaining to me how to move forward. She also helped me stay in my budget."


Rating 10/10
5/5
modified review posted

"Hebert del Villar has been my account representative for all my orders the last couple of years and I am very happy with his service. This reorder has gone smoothly and quicker than I expected. We are very pleased with Discount Mugs and Hebert's help."


Rating 10/10
5/5
modified review posted

"Great customer service from Hector Martinez. He processed my order right away and kept me updated. My experience with Discount Mugs is wonderful. They have great products with unbelievable savings. And the great customer service they deliver is an added bonus. I love the free shipping on most items. I will definitely order from them again."


Rating 10/10
5/5
modified review posted

"I had a wonderful experience working with Hebert Del Villarreal. He was very patient with me throughout the whole process. I would definitely give him and Discount Mugs.com a 5-Star rating. Thank you so much. "


Rating 10/10
5/5
modified review posted

"Maria Giusti was fantastic! She was able to help our company from start to finish and went above and beyond our expectations. She took the extra effort to offer additional items and options for our product, because of our great experience with her we will be using the company for all future needs!

Jennifer
Rocky Mountain Excavating
"


Rating 10/10
5/5
modified review posted

"Yoel Carrillo helped me with my order and I would give him a greater score than 5 stars. He was very professional, helpful, and courteous. He also went above and beyond and provided me with a 10% off discount that save me $56.50 on my order. Thanks to Yoel, I will be contacting your company for our future printing needs. "


Rating 10/10
5/5
modified review posted

"Ordering my glasses was a piece of cake.The representative was very helpful and pleasant. The process was quick. "


Rating 10/10
5/5
modified review posted

"Outstanding customer service by Charlie. He made ordering a breeze and was very helpful with discounts. That's why MOWAM keeps using Discount Mugs for many needs!"


Rating 10/10
5/5
modified review posted

"I work as an account rep for a graphic business. we use Discount Mugs quite often to meet the needs of many of our clients. They are always a pleasure to work with. Recently I had a client that decided she did not like the product that we had ordered for her. Karol Rivera went out of her way to help us satisfy the customer. I can't say enough about how much we appreciate that kind of wonderful customer service! Thank you Karol!"


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Discount Mugs is a merchant member
Discount Mugs participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.