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"I am a first time customer and to be honest no very pleased. i have placed my order on 12/05/11 and was shipped on the 9th 5 business days later. it was even past the 2-3 business days for processing. a rep told me i would have it on tuesday, its now wed 15th post office says it will be there on the 17th. you guys need to up your game if you are going to keep customers. hands down for this company hopefully my order is correct or im going to be even more pissed. 2 weeks is horrible to have to wait for your item. hands down for discount cell 1st and last purchase and never again."