We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"The item was listed as "IN STOCK" on their website, but I was notified AFTER my order was placed and AFTER I was charged that the item was no long in stock. This is the second time this has happened to me with Discount Anime DVD. They list merchandise as in stock, when it really isn't. I can understand inventory changes, but they have yet to update their own website reflecting this. It's misleading to buy from them. What's worse is that they charge you immediately without even checking stock, so if it's not there you have to go through the whole refund process."
"This place is great! I've bought numerous times over the last couple of years and never had a problem once. Their prices for DVD's are among the best around and their selection of anime goods over all is definately one of the largest I have ever seen on the net. At most order processing takes 2 days. Shipping-wise they offer free shipping via UPS on most orders over $99 (heavy items of course don't qualify for this) and that's the shipping I've always used and never had any problems. With the exception of backordered and reserved items, all of my orders were shipped out immidiately after order processing was complete and I usually recieved my order with in a total time frame of 3-5 days max.
"Well i had done my research on this company/site and i saw how there were some problems with stuff thats been backordered but i made sure that all the stuff i ordered was stated as being available. So i made my order and next day i check on the status to see that 2 books where backordered. Oh, i also payed for USPS priority shipping as i wanted to get my books fast (10 total). Well i was mad that they didn't show as being backordered tell after i placed the order but oh well. A week and a half later i hadn't recieved the first shipment of my books as they had said they had shipped the 8 books that were in stock, so i sent them a msg and they claimed that they sent it USPS priority and that i needed to check the shipping number or contact my local USPS about it. So i call them up and they say it was shipped via media mail and that will take 10-14 days to be deliverd. So i was pissed that i spent the extra $9 or so to get it shipped in 2-3 days so i sent of a msg telling them i want a refund for my shipping sense they didn't ship it the way wanted and the way i paid for. They got pissy with me but when i said i was going to contact the BBB about that and how what they did with the shipping was fraud. I got my first shipment and there was a book missing so i thought maybe they shipped it with the 3rd order but i sent off a msg letting them know what was up. They gave me the run around again asking if i was sure i didn't get the book. Got the 2nd shipment and the book wasn't in it. Sent an email and they then offered to give me a store credit to which i declined as i would have to spend more to get the book i ordered as they weren't on sale. They have basically screwed me over, but they did give me back the money for the book and shipping cost. I'll never buy from them again and will be contacting the BBB about this. "
"I purchased about 40 manga and dvds for my daughter on 12-8,received confirmation same day, charge hit my credit card same day,too. On 12-22 I became concerned nothing had arrived, checked status on their website. NOTHING has been shipped.The entire order is held up until MARCH because of 4 preorders? I had checked their shipping policy prior to ordering,and nothing was mentioned that an entire order would be held up due to preorders. Common sense should dictate to these people that a sizeable order, three weeks before Christmas is indicative that it's a Christmas present. HELLO!!! At the very minimum, an email that there was a problem would have been appreciated. In addition, their site shows order held up due to nonpayment in one spot,and shows paid in another? Well, I am fixing to call VISA to dispute the so-called nonpayment payment that got charged to me the SAME day I placed the order. This was just about my daughter's entire Christmas. I am NOT a happy shopper. Oh,and their "Customer Service" phone message refers you to their website for "faster" service, but it says it will take 2-3 days minimum to respond to emails, and their phone machine hangs up on you after giving you the brief message they can't get to your call. It says you can leave a message, but guess what-you can't. "
"One of the worst online retailers when it comes to customer service. I placed an order in late October. I received an incomplete order in the mail. I notify them of the mistake and a week or so later, they finally told me they'd sent a 2nd package that I would receive soon. A week later, having seen hide nor hair of said package, I contacted them again, this time requesting a tracking number for the second package. I receive a reply with the tracking number for the 1st incomplete package I had already received. It has been over a month and I'm still no closer to receiving the rest of my order. This company will never see a purchase from me again, end of story."
"this store is rediculous! I placed an order 2 months ago, and they were keep telling the items I ordered are out of stock without giving me any refunds at all! very unreliable seller! Indeed, the prices on their website is rather high, way marked up prices and I don't see any reasons to buy from them anymore! extremely disappointed!"
"Discount Anime has a wide selection of import/domestic anime dvds and graphic novels. In addition, they carry a select number of computer games and board games. I placed my particular order on 9/18/04. The website was easy to use and quick to load. The selection of import titles offered was excellent. I received my order on 9/24/04 without incident. Posting of the tracking number for the package happened very quickly. "
"I loved the prices this store offered, and I received my items in perfect shape for a really good price but they shipped a little slow ... I placed my order on July 7, 2004 and received it on July 16, 2004 via UPS which means it took 2 work days to process my order and 5 work days to arrive at my place *not includeing non working days*, Also the tracking numbers werent posted on their site until i actually asked for them two days before my order arrived but they responded to my email the same day which sorta makes up for it.
Overall I love that they carry rare things that I cant find anywhere else but guys plz work on the shipping issue :p"
This review was modified by Angel Of Destiny on July 16 2004 06:03:19 PM
"I'm disappointed in their service. I purchased a boxed set a while ago, they charged me for it, and later told me that it was not in stock. So I asked for a refund for it, they said it would take about 14 business days, and now, 1.5 months later, I still haven't recieved it.
On April 2nd, I made another order, and one of the DVDs in that order was out of stock as well, but of course, they charged me for the whole order before they checked on whether or not all the items in my order were purchased. I am still awaiting my refund for that item as well.
The layout of the website, technical support (other than getting my refunds), is great and all, but if you manage to find something hard to find on the site, I'd recommend asking if its actually in stock, so you don't make the same mistake I did... Twice.
Also, despite being out of stock of items, they still post them on their site, without mentioning them being out of stock. (check out http://www.discountanimedvd.com/detail.asp?dvdno=2148 ...Thats the 2nd item I ordered that was out of stock) ...I have mentioned to them that they should fix that, but apparently, they haven't.
36,419 stores
1,203,884 reviews
6708 shoppers online now
Rating
Full Rating Profile
Visa / Mastercard
Money Order
Check
Wire Transfer
Priority Next Day
2-3 Day Delivery
This review was modified by 
![Share](javascript:share_rating({"review_body":"The item was listed as \u0022IN STOCK\u0022 on their website, but I was notified AFTER my order was placed and AFTER I was charged that the item was no long in stock. This is the second time this has happened to me with Discount Anime DVD. They list merchandise as in stock, when it really isn\u0027t. I can understand inventory changes, but they have yet to update their own website reflecting this. It\u0027s misleading to buy from them. What\u0027s worse is that they charge you immediately without even checking stock, so if it\u0027s not there you have to go through the whole refund process.","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/408209#comment408209","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"deftoned","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This place is great! I\u0027ve bought numerous times over the last couple of years and never had a problem once. Their prices for DVD\u0027s are among the best around and their selection of anime goods over all is definately one of the largest I have ever seen on the net. At most order processing takes 2 days. Shipping-wise they offer free shipping via UPS on most orders over $99 (heavy items of course don\u0027t qualify for this) and that\u0027s the shipping I\u0027ve always used and never had any problems. With the exception of backordered and reserved items, all of my orders were shipped out immidiately after order processing was complete and I usually recieved my order with in a total time frame of 3-5 days max.<br><br>Definately recommended as a source of anime!","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/272964#comment272964","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"Obsyphalis","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Well i had done my research on this company\/site and i saw how there were some problems with stuff thats been backordered but i made sure that all the stuff i ordered was stated as being available. So i made my order and next day i check on the status to see that 2 books where backordered. Oh, i also payed for USPS priority shipping as i wanted to get my books fast (10 total). Well i was mad that they didn\u0027t show as being backordered tell after i placed the order but oh well. A week and a half later i hadn\u0027t recieved the first shipment of my books as they had said they had shipped the 8 books that were in stock, so i sent them a msg and they claimed that they sent it USPS priority and that i needed to check the shipping number or contact my local USPS about it. So i call them up and they say it was shipped via media mail and that will take 10-14 days to be deliverd. So i was pissed that i spent the extra $9 or so to get it shipped in 2-3 days so i sent of a msg telling them i want a refund for my shipping sense they didn\u0027t ship it the way wanted and the way i paid for. They got pissy with me but when i said i was going to contact the BBB about that and how what they did with the shipping was fraud. I got my first shipment and there was a book missing so i thought maybe they shipped it with the 3rd order but i sent off a msg letting them know what was up. They gave me the run around again asking if i was sure i didn\u0027t get the book. Got the 2nd shipment and the book wasn\u0027t in it. Sent an email and they then offered to give me a store credit to which i declined as i would have to spend more to get the book i ordered as they weren\u0027t on sale. They have basically screwed me over, but they did give me back the money for the book and shipping cost. I\u0027ll never buy from them again and will be contacting the BBB about this. ","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/257422#comment257422","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"stearic","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased about 40 manga and dvds for my daughter on 12-8,received confirmation same day, charge hit my credit card same day,too. On 12-22 I became concerned nothing had arrived, checked status on their website. NOTHING has been shipped.The entire order is held up until MARCH because of 4 preorders? I had checked their shipping policy prior to ordering,and nothing was mentioned that an entire order would be held up due to preorders. Common sense should dictate to these people that a sizeable order, three weeks before Christmas is indicative that it\u0027s a Christmas present. HELLO!!! At the very minimum, an email that there was a problem would have been appreciated. In addition, their site shows order held up due to nonpayment in one spot,and shows paid in another? Well, I am fixing to call VISA to dispute the so-called nonpayment payment that got charged to me the SAME day I placed the order. This was just about my daughter\u0027s entire Christmas. I am NOT a happy shopper. Oh,and their \u0022Customer Service\u0022 phone message refers you to their website for \u0022faster\u0022 service, but it says it will take 2-3 days minimum to respond to emails, and their phone machine hangs up on you after giving you the brief message they can\u0027t get to your call. It says you can leave a message, but guess what-you can\u0027t. ","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/236233#comment236233","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"Melian","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"One of the worst online retailers when it comes to customer service. <br>I placed an order in late October. I received an incomplete order in the mail. I notify them of the mistake and a week or so later, they finally told me they\u0027d sent a 2nd package that I would receive soon. A week later, having seen hide nor hair of said package, I contacted them again, this time requesting a tracking number for the second package. I receive a reply with the tracking number for the 1st incomplete package I had already received. <br>It has been over a month and I\u0027m still no closer to receiving the rest of my order. This company will never see a purchase from me again, end of story.","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/232476#comment232476","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"frankenscarf","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"this store is rediculous! I placed an order 2 months ago, and they were keep telling the items I ordered are out of stock without giving me any refunds at all! very unreliable seller! Indeed, the prices on their website is rather high, way marked up prices and I don\u0027t see any reasons to buy from them anymore! extremely disappointed!","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/217129#comment217129","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"TerryMaster","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Discount Anime has a wide selection of import\/domestic anime dvds and graphic novels. In addition, they carry a select number of computer games and board games. I placed my particular order on 9\/18\/04. The website was easy to use and quick to load. The selection of import titles offered was excellent. I received my order on 9\/24\/04 without incident. Posting of the tracking number for the package happened very quickly. ","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/179857#comment179857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"nickhodges","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I loved the prices this store offered, and I received my items in perfect shape for a really good price but they shipped a little slow ... I placed my order on July 7, 2004 and received it on July 16, 2004 via UPS which means it took 2 work days to process my order and 5 work days to arrive at my place *not includeing non working days*, Also the tracking numbers werent posted on their site until i actually asked for them two days before my order arrived but they responded to my email the same day which sorta makes up for it. <br> <br>Overall I love that they carry rare things that I cant find anywhere else but guys plz work on the shipping issue :p","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/151172#comment151172","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"Angel Of Destiny","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027m disappointed in their service. I purchased a boxed set a while ago, they charged me for it, and later told me that it was not in stock. So I asked for a refund for it, they said it would take about 14 business days, and now, 1.5 months later, I still haven\u0027t recieved it.<br><br>On April 2nd, I made another order, and one of the DVDs in that order was out of stock as well, but of course, they charged me for the whole order before they checked on whether or not all the items in my order were purchased. I am still awaiting my refund for that item as well.<br><br>The layout of the website, technical support (other than getting my refunds), is great and all, but if you manage to find something hard to find on the site, I\u0027d recommend asking if its actually in stock, so you don\u0027t make the same mistake I did... Twice.<br><br>Also, despite being out of stock of items, they still post them on their site, without mentioning them being out of stock. (check out http:\/\/www.discountanimedvd.com\/detail.asp?dvdno=2148 ...Thats the 2nd item I ordered that was out of stock) ...I have mentioned to them that they should fix that, but apparently, they haven\u0027t.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Discount_Anime_DVD\/comment\/140905#comment140905","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Discount_Anime_DVD.jpg","store_name":"Discount Anime DVD","username":"crono51","rating":"2"}, "single");){kind=link}
"I have placed an order with discountanimedvd.com on 8 October 2008 but until today I have not received it!
The amount of the order has been withdrawn from my bank account but the order has never been shipped to me.
I followed up with them by email but got no response and after checking their website I found out that it no longer exisits!"