
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
"I Ordered parts for a 97 Saturn. Recieved the wrong expansion valve and a compressor that would not bolt up to the suction line without adaptor that I can not find at any local parts stores. After reading the store policy it says that they will not refund any wrong or mis-shipped items. I have bought local ac parts and thought that I would try an on-line vendor. The local parts vendors ac compressors came with warranty paper work, instructions, any needed o-rings or gaskets and if they were the wrong parts they had no trouble refunding my money. I was told that they may try to warranty the parts as defective. They said to ship them back and they would see if they could. I am going to spend the money to return the part and hope that they will refund my money.
The company did refund the money for the compressor and expansion valve. I think that the company should list parts that are needed to install their part or what parts are included. Most all replacement ac parts will require new o-rings or gaskets. Also I am concerned that the parts came from another vender and without any paper work. I am going to stick to the local parts store's were I can look in the box and see what I am getting. "