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Store InformationStore Info
Full Rating Profile
  • Discount AC Par Discount AC Parts Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: sales@discountacparts.com
    • Phone: 800-398-3128
    • Customer Support: 800-398-3128
    • Business Hours: Phone Hours are M-F 5:30am-6:30pm PST, and Saturday 6:00am-3:00pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.91/10 8.91/10
    Chance of future purchase: Rating 8.44/10 8.44/10
    Shipping & packaging: Rating 8.91/10 8.91/10
    Customer service: Rating 8.41/10 8.41/10
    Return/Replacement policy: Rating 8.18/10 8.18/10

1,236 Customer Reviews

Rating 10/10


"My first experience with Discount Auto parts was nothing but great. Francisco was super to deal with He made the transaction painless. Thank you....Tony R"

This review was modified by pictouracer on February 04 2016 02:32:35 PM

Rating 2/10

"I ordered a condenser for my 2003 Eclipse. The ordering was easy and shipping was fast. The condenser (Part 60-60014 ND) arrived and was is excellent condition. When I attempted to install, it was not the correct size. It was too wide and would not fit into the frame. I measured it and compared it to the original condenser. The one from Discount AC Parts was 3/8 of an inch too wide. It would not fit between the frame and as such I could not install it. I called Discount AC and experienced one of the most difficult people I ever had dealing with from an auto parts company. I explained the problem. He had ME verify the make and model of my vehicle. He told me I had the correct part. I explained to him again the problem. He refused to accept that what I was telling him was correct - that Part 60-60014 ND is not correct for a 2003 Eclipse. He then told me to research the OEM part number and call him back! WHAT? I have to research a part number and call him back???? Well, I did. I called and gave him the OEM number. He said that the cross-reference in his data base was that Part 60-60014 ND is equivalent, as such there was nothing he could do. He refused to accept the return (even though it is advertised the company would) of the condenser without a very substantial restocking fee or for me to pay for shipping. I told him that was unacceptable since AC Discount sent the incorrect sized part. I told him I wanted to speak to a manger/supervisor. I was not connected. I took pictures of both condensers (old and new) and used a ruler in the pic to show the size difference. I then took a vid clip of the new condenser trying (unsuccessfully) trying to fit into the frame and how it was blocked. I sent these to the company back in July (2015) asking for someone to review this and take back the condenser (without financial penalty to me). Never heard back from the company! I ended having to buy a condenser from a local shop. I will NEVER do business again with Discount AC Part. Major problem. "

This review was modified by meskopp on December 22 2015 08:36:41 AM

Rating 10/10

"Excellect service and product knowledge highly recommend this company for anyone looking for automotive parts A1"

Rating 10/10

"James was most helpful and a courteous professional. "

This review was modified by kavmallii on November 16 2015 06:06:54 PM

Rating 10/10

"The part came on time and fit perfectly. Worked great. All my email inquires were answered promptly and accurately. Needed phone help and got it from James with very little wait time. First time customer and glad I found you."

This review was modified by michielb on November 16 2015 04:00:01 PM

Rating 10/10

"Recieved in good order and on time, well packaged. I have not installed it as yet but i'm happy so far."

This review was modified by sawmancliff on November 16 2015 04:00:01 PM

Rating 10/10

"Was awesome customer service. Really understanding to my situation and the urgency to get this part ASAP "

Rating 10/10

"Easy to order. Helpful staff. Quick delivery. My mechanic said correct A/C compressor sent with no issues. Good deal."

Rating 10/10

"My experience with James K. was the best. He was very helpful while assisting me with my questions. He provided me with the best Customer Service. As a result, I would go to Buy Auto Parts, each and every time that I need a part, first, instead of any other Parts source.
Buy Auto parts has a great Customer Service Representative in James K. Many Thanks for the assistance!

Rating 2/10

"Overall disappointed in so-called customer service policies. Not only was i sent the WRONG PART for my 2008 Mustang, but they were unwilling to take the item back or workout an exchange for another part for another project on i was needing on my car. The part was brand new and unused, but still unwilling to work with the customer, due to so-called service policy. I will never do business with this group again. "

Rating 10/10

"Everyone I spoke with at Auto Discounts was very very helpful and pleasant to speak with. Victor helped me first ordering the right part I needed and even gave me a discount for my AC Kit. Had it delivered to my mechanics address and it worked great but then a problem came up 2 months later. The 2nd time I called, it was Cody I spoke with ans he was completely helpful and let me know that there is a one year warranty which rested my mind that I was going to have to purchase another one!!????he just told me the procedure and made the process very easy. Would definitly reccomend this company to all my friends and family!!"

Rating 2/10

"make sure you do not mind having Chinese parts. They NO WHERE tell you that the UAC AC compressor (their biggest and main seller) is made in China. They spend all their time praising themselves about how other companies are fly-by-night, rebuilding or making AC parts in their Garage and that the picture they are showing you is the EXACT part you need for your car (watch that play on words ( it may be the part exactly for your vehicle but it is not necessarily the part you will get!!!) They even said my vehicle a 2002 Chev Trailblazer's Expansion device is $35.00 (little tiny plastic and mesh screen filter) where every car I have seen including my Trailblazer on other websites, this part is NO MORE THAN $5.00!!! They also Went as far as to somewhat deceptively, send my AC kit in the outside box advertising "DENSO" (Quality AC Compressors) States "THE NEXT TIME YOU NEED QUALITY AUTO PARTS DENSO" Inside of course was my MADE IN CHINA CRAP. IF THEY TOLD THE TRUTH and at least said the "AFTER MARKET" part is MADE IN CHINA THEIR SALES MAY GO DOWN AT FIRST BUT AT LEAST THEY WOULD NOT BE HIDING FACTS!!! I also realize that a China part COULD ACTUALLY OUTLAST AN AMERICAN PART BUT THE REASON THE AMERICAN ARE so much HIGHER in PRICE is because CHINA is JUNK NO MATTER HOW MUCH YOU SAY THEY make to our specifications etc....WHY THEN ARE THEY WAY BELOW HALF PRICE?? I would send back BUT I KNOW DISCOUNT AC PARTS WILL CHARGE 20% and I will have to pay shipping !!! So my $255 AC KIT will only give me less than $200 CREDIT (THEY WILL NOT GIVE CASH REFUND, I will still have to deal with them!!! and PAY SO MUCH MORE for a AC kit "Made in AMERICA" that is probably made in CHINA ANYWAY!!! BAD THING ABOUT A YEAR AGO I BOUGHT A AC KIT FROM DISCOUNT AC PARTS THAT I WAS REAL PLEASED WITH A DELPHI AC COMPRESSOR (STILL BLOWS COLD!!!) THIS TIME I WAS SCREWED WITH DISCOUNT AC PARTS!!! MIKE "

Rating 10/10

"Great service, quality parts and prompt shipping. This is my "go to store" for any future AC parts I may need."

Rating 10/10

"Ordered and received correct parts. Everything fit perfectly with no hassles."

Rating 10/10

"Its amazing that I can order an item for my Jag X Type from the other side of the planet quicker, easier and possibly cheaper then I can obtain here on our shores. The service, help, correspondence, speed of replies and helpfulness intimated through your text was good to experience.. Especially given you didn't make me feel like a doofus.
I appreciate all the tracking information provided as well.
Thanks again.

Andrew Maloney - Australia

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