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Stores > DiscountMountainSoftware / Discount Mountain

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  • DiscountMountai

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: customerservice@discountmountainsoftware.com
    • Phone: 866-641-2563
    • Customer Support: n/a
    • Business Hours: 9am-5pm MST Monday through Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1,192 Customer Reviews

Rating 4/10
2/5
2016-10-19
ResellerRatings.com TOP REVIEWER!

not good, bad experience here.

"Myself Cheryl Beverly
I gave my existing project to this company to customize and make it live. But they did not complete it. They charged me the amount first and even after depositing the amount but they did not completed my project and have not even refunded my amount yet.
But Thanks to God I was introduced to the company named MS Global Inc. now my Existing Website is live and up and running.
They also offered me the 6 months maintenance service. Sharing with all of you their Skype ID and website as well, must try this company.
Skype ID: ms.global.inc
Website: http://www.msglobalinc.net/
"



Rating 2/10
1/5
2016-10-15
ResellerRatings.com TOP REVIEWER!

Liars

"I am Abbewilliam victim of this software house. I order to him create my website .He started my website but this team leave the my project middle in run away. I am so lucky meet the guy Andrew he is senior web developer in MS Global Inc. He started middle of my project and very low budget. I suggest you to all contact this guy and tell him your problem he defiantly solve the problem.
skype:ms.global.inc
"

This review was modified by abbewilliam on October 19 2016 03:09:15 AM

Rating 2/10
1/5
2016-10-15
ResellerRatings.com TOP REVIEWER!

Ripped Off

"I asked them to customize my website that was unattractive and dull. and to my surprise, they ruined it even more.

I was lucky to meet some very supportive people out there at MS Global Inc. They not just completed my project but also provided 6 months of maintenance support FREE OF COST.

You guys should also contact them.

Skype Id: ms.global.inc

Regards,
Kourtney.
"


Rating 2/10
1/5
2015-08-07

"software license key is no longer recognized and now their website and hotline are discontinued."


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Verified Customer
Rating 10/10
5/5
2015-03-10

"Software was as advertised; no problems"

+ Read user comments

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Verified Customer
Rating 10/10
5/5
2015-02-24

"Promptly filled my order and when I had problems they were extremely helpful and responsive in taking care of them."

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Rating 2/10
1/5
2015-02-23

"Just recently my "Office 2010 Home & Student" has become invalid, as seems to be the case of many other customers of other software packages of this website. My purchase was carried out in Nov 2014 and has worked perfectly fine until now.

I have called their phone number multiple times and left multiple messages but it seems as if the system is either broken or no one is checking. I am now unable to get a new license key for my Office suite.

Most likely this site is dead and the owner/operator has been selling us invalid keys the whole time. Scam alert.
"

+ Read user comments

Rating 2/10
1/5
2015-02-13

"SHIT!!! I have been using Discount Mountain Software for 4 years to purchase all of my keys for my office. We are talking about thousands of dollars of software. They have all worked perfectly. I even ordered a few with disks, bu becuase the company seemed so legit, I just started buying the download only versions. I trusted them and it looks like we were all screwed. "

+ Read user comments

Rating 2/10
1/5
2015-02-05

"I purchased Microsoft Windows 7 Home Premium SPI (OEM) 64-bit Download Only. They gave me an activation code and all like I expected. After a few months I got a message stating that my "TRIAL" had expired and I needed to register windows. I again entered the activation code that Discount Mountain gave me, and it was rejected, with the message that I most likely had a pirated version of Windows. I tried to call Discount Mountain several times, with no avail. "

+ Read user comments

Rating 2/10
1/5
2015-01-29

"I purchased a MS Office software package from Discount Mountain in 2010. The order when through and the product worked fine. No complaints. Unfortunately, I recently had a virus on my computer and had to reset the computer to factory settings to get rid of it completely. I was able to restore my documents and although the MS Office software reloaded ok, it wanted me to reenter the product purchase code to reactivate the software. I have the original invoice but not the purchase code. I would think a company like Discount Mountain would still have the purchase code in their files and requested assistance. I would have even been satisfied with a response like, "we no longer have those records", but what I got was NO response at all. Very disappointed with their total lack of customer service."


Rating 2/10
1/5
2015-01-29

"SHUT DOWN - CLOSED - MATT LOCKWOOD IS A THIEF. NONE OF HIS LICENSE KEYS ARE WORKING ANYMORE AND HE IS EITHER IN MEXICO OR IN JAIL. According to another place he used to work, he was shutdown. He has been sued by Microsoft and Adobe and probably many more.

Found this guy on Linkedin, and guess what, I emailed him and he blocked me.

https://www.linkedin.com/pub/adam-tubin/a2/18b/903
"


Rating 2/10
1/5
2015-01-15

"Sadly, Discount Mountain Software appears to have folded its tent and is ignoring long-time customers.

I purchased and downloaded software mid-2014 that was priced for a multi-user license. I installed and activated the software on 1 computer, and was told by customer service that it would activate on the additional machines without problems. Bottom line: it doesn't work.

Emails and phone messages have not been responded to for the past month, and their web site is no longer taking orders. Based on other customer reviews, it appears the company has been supplying a combination of licensed and pirated software for some time, and that they've now shut down all business operations.

The lack of clear communication or any response at all points to a complete loss of credibility. I recommend that all buyers look elsewhere - there are plenty of similarly-priced vendors.
"


Rating 2/10
1/5
2015-01-13

"Do not believe any good reviews, or at least they are old and the company has decided to fold and took what they can on the way down. They're windows license was no good, we have reported them to the bank for fraud and Google (which pointed me to this reseller) has now removed them from any shopping sites.

Complete Fraud, look elsewhere.
"


Rating 2/10
1/5
2015-01-12

"ABSOLUTELY HORRIBLE. I bought a downloadable version of Windows 7 64-bit for my tower computer. Not only was the product key supplied by Discount Mountain Software invalid, they won't return my calls or emails despite having left multiple messages. It would be ideal to help me out and discover why my product key is invalid, but that's not the case. I'M OUT $67 because THEY SCAMMED ME. they WILL sell you a software product, provide a key that provides a "trail period" and then avoid any contact with you. Why? Because they DONT PROVIDE REAL PRODUCT. I have already contacted authorities and complained about this company. It won't be around much longer if this is the way they treat their customers."


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Verified Customer
Rating 10/10
5/5
2014-12-29

"awesome customer service. i needed help, and they were terrific with their technical service and advice. Their pricing was the best...but the reason to buy is their service."


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