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Stores > Directdeals.com
  • Directdeals.com Directdeals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13785 Research Blvd. Suite 125 Austin, TX 78750
    • Contact: customerservice@directdeals.com
    • Phone: 844-725-0607
    • Customer Support: 844-725-0607
    • Business Hours: Office Hours: 8 - 6 CST. Online Operations: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.62/10 9.62/10
    Chance of future purchase: Rating 9.33/10 9.33/10
    Shipping & packaging: Rating 9.77/10 9.77/10
    Customer service: Rating 9.34/10 9.34/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Directdeals.com by clicking a star below.
Rating 10/10
5/5
2017-03-09

Windows 10

"Great experience...no issues, very smooth transaction."

This review was modified by Johnfromusa on March 14 2017 12:00:28 AM

Rating 10/10
5/5
2017-03-07

Great software, great price

"I have bought software from Directdeals for a couple years now and they always have the best price and super fast downloads. "

This review was modified by lee-82989 on March 09 2017 04:30:02 PM

Rating 10/10
5/5
2017-03-03

Many years of excellent service!

"I've been using DirectDeals for over 13 years! Their customer service has always been excellent and I've never had an issue they did not quickly fix. Thanks so much! I hope to be a customer for many years to come."

This review was modified by MorrisAssociates on March 07 2017 12:15:15 AM

Rating 10/10
5/5
2017-03-03

Worked as advertised

"Product was exactly what I was expecting."

This review was modified by robzdroid on March 07 2017 12:15:14 AM

Rating 6/10
3/5
2017-02-27

Fast Repose on Download Link, but Poor Customer Service

"Bought Windows 7 Upgrade for XP Downloadable. Received 2 links the next day in an email, that went to the same place for what appeared to be a 64 bit download. Replied back and said, that both links appeared to be a 64 bit, do they have a link for 32 bit.
Dan sent email back saying he included a link, but no link. I replied back if he meant to add a link, of if the links I showed in the email were correct. I also asked him, "Can't I just download it and run it from the same computer that I have XP on? otherwise, I would have been better off getting a DVD". He sent a link which was a copy of the links I already had (that's fine), but ignored my question. It is not good customer service when a rep fails to read the email and then ignores the question. I expected Dan to either answer the question or ask someone who had the knowledge or just say, "I do not know". Ignoring the customer is pretty poor customer service.
"

This review was modified by RT-Trucking on March 01 2017 12:45:01 PM

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Rating 10/10
5/5
2017-02-27

Very Professional!

"Perfect experience with DirectDeals.com, they are courteous, kind and very professional"

This review was modified by Anonymous on March 01 2017 12:00:09 AM

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Rating 10/10
5/5
2017-02-27

Great Experience

"Have purchased 2 items from Direct Deals and both are excellent. A great experience in both price and service."

This review was modified by Anonymous on March 01 2017 12:00:09 AM

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Rating 10/10
5/5
2017-02-26

Great Place!!!

"Great place, friendly, priced well, helpful."

This review was modified by Anonymous on February 28 2017 09:30:02 AM

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Rating 10/10
5/5
2017-02-25

As Promissed

"Item was exactly as described and depicted, was delivered promptly, and was very well packed with all factory packaging and manuals. Would definitely buy from this business again."

This review was modified by Anonymous on February 28 2017 09:30:02 AM

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Rating 10/10
5/5
2017-02-25

Very Good

"Very good communication and service."

This review was modified by Anonymous on February 28 2017 09:30:02 AM

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Rating 10/10
5/5
2017-02-24

Luv It

"I can’t say enough positive things about Direct Deals"

This review was modified by Anonymous on February 28 2017 09:30:02 AM

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Rating 10/10
5/5
2017-02-24

Fantastic!!!

"These guys are fantastic!"

This review was modified by Anonymous on February 28 2017 09:30:02 AM

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Rating 10/10
5/5
2017-02-24

Very satisfed

"Very satisfed with my recent purchase"

This review was modified by Anonymous on February 28 2017 09:30:02 AM

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Rating 10/10
5/5
2017-02-23

Very professional

"Very professional"

This review was modified by Anonymous on February 28 2017 09:30:02 AM

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Rating 10/10
5/5
2017-02-23

Easy to work with

"Direct Deals was very easy to work with. The service was excellent."

This review was modified by Anonymous on February 28 2017 09:30:02 AM

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