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  • Directdeals.com Directdeals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13785 Research Blvd. Suite 125 Austin, TX 78750
    • Contact: customerservice@directdeals.com
    • Phone: 844-725-0607
    • Customer Support: 844-725-0607
    • Business Hours: Office Hours: 8 - 6 CST. Online Operations: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 8.57/10 8.57/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

156 Customer Reviews

Rating 10/10

Happy customer, multiple orders

"I've used DirectDeals several times over the years for OS software, never had a problem! Easy to use!"

Rating 8/10

Customer Service Outreach Satisfactory

"Vendor responded promptly to issues with an invalid product key after a negative review was posted here and a BBB case was opened."

This review was modified by ronasmith on August 16 2016 03:19:00 PM

Rating 10/10

Good replacement for MyChoiceSoftware

"Was buying our Office 2013 licenses from MyChoice but their prices suddenly went way up. Found DirectDeals for same price and transaction was smooth and no issues with licensing. Would use them again."

This review was modified by mpkescom on June 13 2016 08:06:06 AM

Rating 10/10

Always Reliable

"Software is legit and always reliable and I get it fast. Makes me and my clients happy."

This review was modified by Bisconti on May 23 2016 04:53:14 PM

Rating 10/10

Quick and easy

"The website is easy to use and navigate. Customer service is quick to pick up and resolve any issues with the order. The email with the product key and download link was in my inbox within minutes!"

This review was modified by CCox82 on May 23 2016 03:49:33 PM

Rating 10/10

Great Service

"Good price, very easy to download and install. And, I did two orders instead of one and got an immediate call to make sure that is what I intended to do. They are right on top of whatever is needed for the customer. Would definitely go there again


This review was modified by mknorre on May 23 2016 03:44:22 PM

Rating 10/10

Great price, great deal!

"I purchased four MS Office Home & Business 2016 licenses. It took a bit to activate some of them, but the process was made super easy, since I could provide the confirmation numbers through my Smart phone. Even though it took a bit of effort, it was a great price and definitely worth it!!"

Rating 10/10

Good download

"Bought MS Office 2013, download was great. I had trouble activating but when I contacted customer support they were fast in response and quickly solved the problem. "

This review was modified by brently1 on May 16 2016 03:10:32 PM

Rating 10/10

Great prices, great support

"Very happy with the purchase. I had some issues processing my corporate credit card, and that caused some confusion. But the company was very helpful, and I had no problems buying the software with my personal Visa card."

This review was modified by sbulmahn on May 09 2016 11:24:54 AM

Rating 8/10

Buy and Buy Some!!

"So we regularly buy for the company we work for from this site, fast efficient, and pretty seamless, the only thing is as of late the license have all required a little extra work to active...i.e. calling in for activate confirmation number, to activate license each time, aside form that extra work it works great. "

Rating 10/10

quick and painless

"very simple process. got office 2016 for a great price!"

This review was modified by kiltman457 on April 06 2016 07:33:06 AM

Rating 10/10


"Great Tech Support Ronnie and Brian knew how to solve my issue and stayed with me until it was complete. Direct Deals is the kind of company i like to do business with"

This review was modified by dm35235 on March 31 2016 05:37:55 AM

Rating 10/10

Great Customer Service

"Had problems with the first MS Office 2013 I ordered, but they were very good about getting me a new Product Key that worked. I ordered two more MS Office and had no problems with that download and install"

Rating 10/10

Windows 10 Pro

"Quick almost painless delivery."

This review was modified by bear56 on March 22 2016 06:04:01 PM

Rating 10/10

Great Customer Service

"I bought some Microsoft software that required a good deal of work to open. The customer service department helped get the software operational in a very short time. Oh btw, the prices are great."

This review was modified by halon3 on March 15 2016 03:52:25 PM

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Directdeals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,634 merchant members.