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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Directdeals.com Directdeals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13785 Research Blvd. Suite 125 Austin, TX 78750
    • Contact: customerservice@directdeals.com
    • Phone: 844-725-0607
    • Customer Support: 844-725-0607
    • Business Hours: Office Hours: 8 - 6 CST. Online Operations: 24/7
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

65 Customer Reviews

Rating 10/10
5/5
modified review posted

"I received good pre sales support, product downloaded quickly and easily. Great pricing. I would use them again!"


Rating 10/10
5/5
modified review posted

"I had a problem loading outlook. Called them after hours and non expert tried to help. He asked if he could have an expert call me first thing in the morning. I said yes and received the call when I was promised. Everything fixed. Very very satisfied with customer support, both in attitude and expertise."


Rating 10/10
5/5
modified review posted

"I had a bit of a glitch on my software download. The confirmation email didn't have the activation code due to some server malfunction.

I sent them an email requesting the code, and I got a reply with the code from a real person within the hour. Then I got a follow-up phone call from another person!

This was on a Saturday. My impression of their customer service and their pricing is very favorable. I will buy from them again.
"


Rating 10/10
5/5
modified review posted

"Easy to use, quick response with the download link. Everything worked as advertised. "


Rating 2/10
1/5
modified review posted

"Bought norton antivirus and the two keys they sent dont work"


Rating 10/10
5/5
modified review posted

" I've dealt with Direct Deals for over a decade. I'm very happy with their savings and personal help when needed."


Rating 10/10
5/5
modified review posted

"Product works great,I am very satisfied thank you."


Rating 10/10
5/5
modified review posted

"Super fast delivery! Freindly Phone support.
"


Rating 10/10
5/5
modified review posted

"It was easy to order from this site. Experience was great. Price was a good deal"


Rating 10/10
5/5
modified review posted

"I love the product, the shipping was on time . I will be ordering again !"


Rating 10/10
5/5
modified review posted

"Great price, easy checkout and install of software."


Rating 10/10
5/5
modified review posted

"Everything was just as it was claimed to be on the site. Exactly what I was looking for."


Rating 10/10
5/5
modified review posted

"Quick fulfillment and exactly what I ordered."


Rating 10/10
5/5
modified review posted

"It worked fine. There were no problems."


Rating 10/10
5/5
modified review posted

"Top Quality , Best prices , A TECHNICIAN EVEN CALLED ME TO CONFIRM THAT I was the actual Credit Card owner , and asked if they could be of any assistance with the Downloads , and any other assistance . Very prompt , Courteous , and professional !!!! This Country needs more Companies like these Guys , doesnt get Better than Direct Deals / and Staff !!!!!!!!!!!!!!!!!!!!!!! Both times of Business (online downloads) came promptly , and had no issues Downloading ,
Keep up the Great work !!!!!!!!!!!!!!!
"


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Directdeals.com is a Merchant Member! Learn more

Directdeals.com is a merchant member
Directdeals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,891 merchant members.