We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Directdeals.com
  • Directdeals.com Directdeals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      78750
    •  
    • BUSINESS HOURS
      Office Hours: 8 - 6 CST. Online Operations: 24/7
      GENERAL PHONE
      844-725-0607
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@directdeals.com
      SUPPORT PHONE
      844-725-0607

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.44/10 9.44/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: Rating 9.71/10 9.71/10
    Customer service: Rating 9.29/10 9.29/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Directdeals.com by clicking a star below.
Rating 10/10
5/5
2017-06-20

100% Satisfied

"The whole ordering experience was as advertised. I ordered MS Office 2016 at a discounted price, got the email with the download URL & Office key, downloaded the suite, installed it, & activated it with the key sent. I am very pleased with this site and the service they provided."


Rating 10/10
5/5
2017-06-06

Great and patient support!

"We ordered TS CALs for a 2008 (32-bit) upgrade (yeah, I know - Server 2008 is an UPGRADE?). We made the upgrade because the software vendor of our primary application cannot seem to get their code to run on a 64-bit platform.

The server being upgraded crashed so suddenly were in recovery mode. Megan is a CHAMP! She dealt with a switch from User CALs to Device CALs and then , when we absolutely had to get the application back up and running, back to User CALs. Grace under pressure!

Thank you Megan and DirectDeals. A good company to do business with!
"


Rating 10/10
5/5
2017-04-11

CUSTOMER SERVICE EXCELLENCE

"Had an issue with product, was a user error and customer service explained it without making me feel inferior. Great team!

Thanks again guys!

"


No Avatar

Medford WI
Rating 10/10
5/5
2017-03-30

Download Office 2013

"The technical support I received after receiving error messages was excellent. They were patient and resolved my issue."


Rating 10/10
5/5
2017-03-09

Windows 10

"Great experience...no issues, very smooth transaction."


Rating 10/10
5/5
2017-03-07

Great software, great price

"I have bought software from Directdeals for a couple years now and they always have the best price and super fast downloads. "


Rating 10/10
5/5
2017-03-03

Many years of excellent service!

"I've been using DirectDeals for over 13 years! Their customer service has always been excellent and I've never had an issue they did not quickly fix. Thanks so much! I hope to be a customer for many years to come."


Rating 10/10
5/5
2017-03-03

Worked as advertised

"Product was exactly what I was expecting."


Rating 6/10
3/5
2017-02-27

Fast Repose on Download Link, but Poor Customer Service

"Bought Windows 7 Upgrade for XP Downloadable. Received 2 links the next day in an email, that went to the same place for what appeared to be a 64 bit download. Replied back and said, that both links appeared to be a 64 bit, do they have a link for 32 bit.
Dan sent email back saying he included a link, but no link. I replied back if he meant to add a link, of if the links I showed in the email were correct. I also asked him, "Can't I just download it and run it from the same computer that I have XP on? otherwise, I would have been better off getting a DVD". He sent a link which was a copy of the links I already had (that's fine), but ignored my question. It is not good customer service when a rep fails to read the email and then ignores the question. I expected Dan to either answer the question or ask someone who had the knowledge or just say, "I do not know". Ignoring the customer is pretty poor customer service.
"


No Avatar

Rating 10/10
5/5
2017-02-27

Very Professional!

"Perfect experience with DirectDeals.com, they are courteous, kind and very professional"


No Avatar

Rating 10/10
5/5
2017-02-27

Great Experience

"Have purchased 2 items from Direct Deals and both are excellent. A great experience in both price and service."


No Avatar

Rating 10/10
5/5
2017-02-26

Great Place!!!

"Great place, friendly, priced well, helpful."


No Avatar

Rating 10/10
5/5
2017-02-25

Very Good

"Very good communication and service."


No Avatar

Rating 10/10
5/5
2017-02-25

As Promissed

"Item was exactly as described and depicted, was delivered promptly, and was very well packed with all factory packaging and manuals. Would definitely buy from this business again."


No Avatar

Rating 10/10
5/5
2017-02-24

Luv It

"I can’t say enough positive things about Direct Deals"


Learn about Our Reviews

Share Directdeals.com's store rating

Directdeals.com is a Merchant Member! Learn more

Directdeals.com is a merchant member
Directdeals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,378 merchant members.