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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Direct Canada Direct Canada Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Unit 186, 4611 Viking Way Richmond, BC, V6V 2K9
    • Contact: Customer.Care@DirectCanada.com
    • Phone: 1-877-DIR-PC-28 (1-877-34
    • Customer Support: 1-877-DIR-PC-28 (1-877-34
    • Business Hours: 9:30AM to 5:30PM PST weekdays Closed Sat-Sun
    • Fax: 604-909-4901

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.00/10 9.00/10
    Chance of future purchase: Rating 9.05/10 9.05/10
    Shipping & packaging: Rating 9.03/10 9.03/10
    Customer service: Rating 8.50/10 8.50/10
    Return/Replacement policy: Rating 8.69/10 8.69/10

1,657 Customer Reviews

Rating 10/10
5/5
modified review posted

"very fast delivery. very helpful customer service will do business again"


Rating 10/10
5/5
modified review posted

"I was extremely pleased with the fast delivery of my product.
The entire purchasing process was very easy.
I wouldn't hesitate buying from them again.
Most importantly, they beat everyone else's price.
"


Rating 10/10
5/5
modified review posted

"Best price I could find on Brother Laser Cartridge. Got to me in perfect condition way faster than expected. Stream of emails kept me up-to-date on order status. Excellent experience all around."


Rating 10/10
5/5
modified review posted

"I bought a new 29" monitor and it was all said and done (delivered) in just 3 days. It was 60$ cheaper than Best Buy, and with free shipping to boot. It was delivered by Canada Post in pristine condition, so I can't be happier."


Rating 10/10
5/5
modified review posted

"Super fast shipping and excellent price for superior product ,will shop again! A+++"


Rating 10/10
5/5
modified review posted

"This was my first purchase from Direct Canada. The items arrived faster than expected and were well packaged. While the prices were fair and competitive, the overall order experience resulted in an excellent overall experience. I will definitely be making more purchases from Direct Canada."


Rating 10/10
5/5
modified review posted

"I had a bad experience with sennheiser and nintendo failing my order.

I recieved free ground shipping, and the item is expected to ship in 1 day. What the hell?

Is this even possible?
"


Rating 10/10
5/5
modified review posted

"I ended up ordering most of parts for my new PC from Direct Canada.

They almost always had the cheapest prices online, combined with free ground shopping on purchases over 50 dollars. And the ground shipping was surprisingly fast - usually a week or so. And I was in contact with customer service about an item that was out of stock - they were very helpful and friendly! I intentionally bought two smaller ticket items from them for slightly more than their competitors' prices because of the quality service I got from these guys.
"


Rating 10/10
5/5
modified review posted

"Item as described, efficient shipping. Thank you! "


Rating 10/10
5/5
modified review posted

"Very fast response to a question asked on a sunday, got the answer next day; fast no charge delivery; merchandise in good order. Super!"


No Avatar
Duncan, BC
Rating 10/10
5/5
modified review posted

"Best price, quick shipping overall very pleased."


Rating 10/10
5/5
modified review posted

"Pricing was the best I could find in Canada on a Silverstone computer case. Ordering and payment was very easy. I really liked order status emails showing exactly where the items were in the process. Free shipping on orders over $50 is a big plus and the delivery via CanadaPost was very fast (ordered May 4 - received May 6 - southern Ont) ! Over all great experience - thanks!"


Rating 10/10
5/5
modified review posted

"Fast an accurate as usual"


Rating 10/10
5/5
modified review posted

"Excellent service! Put an order monday, delivered tuesday with purolator! xD My Headset Hyperx Cloud 2 was the lowest price on Internet!"


Rating 10/10
5/5
modified review posted

"Direct Canada consistently has the best prices available, but what impressed me the most is that they shipped it so quickly to me. My order came in the next day (ordered on Thurdsay, came in Friday), which was awesome because I was looking forward to playing with it over the weekend.

Thanks so much!
"


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Direct Canada is a merchant member
Direct Canada participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.