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Store InformationStore Info
Full Rating Profile
  • Direct Canada Direct Canada Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Unit 186, 4611 Viking Way Richmond, BC, V6V 2K9
    • Contact: Customer.Care@DirectCanada.com
    • Phone: 1-877-DIR-PC-28 (1-877-34
    • Customer Support: 1-877-DIR-PC-28 (1-877-34
    • Business Hours: 9:30AM to 5:30PM PST weekdays Closed Sat-Sun
    • Fax: 604-909-4901

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.05/10 9.05/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 9.26/10 9.26/10
    Customer service: Rating 8.84/10 8.84/10
    Return/Replacement policy: Rating 9.17/10 9.17/10

1,697 Customer Reviews

Rating 8/10

"It's great when they ship with canada post. Otherwise, it's either expensive or bothersome because the other shipping services do not have a post office close to me.

It offered the best price with my item. But usually they are more expensive.
The biggest con is that they do not show price estimates beforehand. (tax and shipping)

Rating 10/10

"My order arrived the next day in excellent condition. The product has worked flawlessly."

Rating 10/10

"I ordered several items without any problems. Fast delivery, great prices and free shipping with orders over 50$"

Rating 10/10

"I've been a customer for a few years now, because since my first purchase everything went perfect. Very affordable shipping rates, in most cases my orders qualify for free S/H. Pricing is always right, great selection, easy to use website, what else can I ask for? They get it right every time."

Rating 10/10

"The product arrive quickly and service was great. Ordered from Canada Direct before and will again in the near future."

Rating 8/10

"Kinda disapointed. Took my order in two different package, even if the deliveryy was fast I had to wait another 3-4 days before I could use my order."

Rating 10/10

"You cannot go wrong with direct canada,free ground shipping
Best prices compared to all the big resellers

Rating 10/10

"Fast service,free delivery and good price. Will definitely order from them again. "

Rating 10/10

"Fantastic customer service, fast delivery, great product, and I loved the constant updates via. email about shipping. I will be buying from them again."

Rating 10/10

"Great price, Free Ground Shipping.
Item arrived very fast!
I am very pleased with everything.

Rating 10/10

"Very pleased with the price and speed of processing. Delivery was also lightning fast. Good job Direct Canada. I'll be back...... :)"

Rating 10/10

"Great store. Product I purchased is awsome (G27). Shipping is incredible. Just 24 jours after I ordered, it was at my door, in perfect condition. I cannot figure out how Purolator can do it si quickly.
I will defenitly purchase again from this seller.

Rating 10/10

"Can't beat the price + free ground shipping. Orders are always packaged very well. Great customer service"

Rating 4/10

"Ordered a QNAP NAS and RAM (upgrade) on Tuesday morning ... received it on Friday. Not as fast as NEWEGG, but not bad. Unfortunately, the RAM was missing. Called CSR to learn that it will be shipped separately next week. The world didn't end... but I could have ordered it elsewhere (NEWEGG) so that everything would have arrived in time for the build."

Rating 10/10

"Unbelievably FAST shipping!!! "

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Direct Canada is a Merchant Member! Learn more

Direct Canada is a merchant member
Direct Canada participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.