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Stores > Direct Canada

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  • Direct Canada Direct Canada Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Unit 186, 4611 Viking Way Richmond, BC, V6V 2K9
    • Contact: Customer.Care@DirectCanada.com
    • Phone: 1-877-DIR-PC-28 (1-877-34
    • Customer Support: 1-877-DIR-PC-28 (1-877-34
    • Business Hours: 9:30AM to 5:30PM PST weekdays Closed Sat-Sun
    • Fax: 604-909-4901

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.83/10 8.83/10
    Chance of future purchase: Rating 9.47/10 9.47/10
    Shipping & packaging: Rating 9.67/10 9.67/10
    Customer service: Rating 9.32/10 9.32/10
    Return/Replacement policy: Rating 9.64/10 9.64/10

1,877 Customer Reviews

Rating 10/10

Fast as lightning

"Did two order and one of them was deliver the next day

Packaging was good and the order was complet, which is very important, because fast is useless if you dont have all your order sometime

I like the phone verification to speed up things. Work very well

This review was modified by pat.etic on July 25 2016 04:04:28 PM

Rating 10/10

Fast Shipping, Excellent Communication

"Less than a week to deliver, I made a mistake and they fixed it for me in less than 2 hours.

Would happily order again.

This review was modified by darkevilmac on July 22 2016 09:17:47 PM

Rating 10/10

By far my Favorite

"I've been a tech for 20 years. Honestly the best in Canada. "

Rating 10/10

Lightning fast shipping

"I ordered my Item's on the 10th of July and surprisingly received the morning of the 12th. Packaging was flawless. I am very impressed and will definitely be using this site again."

This review was modified by Jbomb69 on July 14 2016 01:21:18 AM

Rating 10/10

good pricing and great service

"Easy to order, I'm a repeat customer and find what I'm looking for at the price I need.
After sales service is good too if have any questions or concerns. Highly recomend.

This review was modified by bobsnewfriend on July 11 2016 07:05:41 AM

Rating 8/10

Missing part

"I ordered some computer parts, and out of the four parts I got 3 of them and an empty envelope. Customer support has been less than helpful too. Really can't recommend this until I get what I payed for.
Edit: so after some back and forth it turns out it was the shipping company's fault. They sent me a replaement part immediatly.

This review was modified by recentlyrippedoff on July 26 2016 12:02:21 PM

Rating 10/10

Good prices, fast delivery

"I purchased a Corsair RM550x PSU. Cheaper than Amazon, New Egg and Tiger Direct. Placed order on Sunday, received on Tuesday morning in Toronto. I've similarly good service with Direct Canada in the past."

Rating 10/10

Very Impressed!!

"I ordered a Lenovo N22 Chromebook and within 2 days it was delivered. The price was cheaper than anyone else as well. I will order from them again for sure. Thank you


Rating 10/10

Perfect for startup computer stores!

"Starting my business I tried several Canadian and American distributors and there signup processes is long, complicated and requires money transfer methods that just aren't available for startup companies. On top of that they have amazing support and extremely fast shipping which is vital for order-on-the-fly. I would recommend Direct Canada to anyone!"

This review was modified by AtlanticX on June 23 2016 07:19:44 AM

Rating 10/10


"Better prices than Amazon and Ebay, on par with "direct from China" prices but without the brutal shipping wait time. Free 2 day shipping....unheard of! Can anyone say "no brainer"?? Direct Canada is my new GoTo store for all my electronics needs. It pisses me off when I think of how much money I could have saved had I known about DC earlier!

My first impressions of the monitor are all good. Mind you, it's still too early to comment on how robust the monitor will turn out to be and how long it will work without any problems. Initially, I find the quality of the picture to be great. I don't find the stand to be flimsy as some have commented.

This review was modified by jmsryan on June 21 2016 02:45:34 PM

Rating 10/10

Good experience.....again

"This isnt my first time ordering from Direct Canada. This experience was no different than m,y previous ones. I got a product, the WD MY Passport Ultra, for cheaper than the other known online stores. It came with free shipping and it got here faster than expected. I ordered on a wednesday after noon and received my product the next morning... As for the product... Its only been a few days but it works as it should."

This review was modified by Mykemyk on June 17 2016 11:43:20 PM

Rating 10/10

top level

"Facile et rapide je suis encore étonné de l’efficacité de cette entreprise de plus il y a une interface en français."

Rating 8/10

Need to stay current with payment technology

"I have made quite a few purchases from Direct Canada before, and have been very satisfied every time. My only suggestion to improve service would be to accept Visa Debit. As a consumer who tries to keep debt to a minimum I do not utilize standard Visa/MC etc., if it had not been for Paypal, I would have shopped elsewhere this time around as the system would not allow for Visa Debit payments. This payment form is a big selling feature for me and I will opt to shop elsewhere if it is not available to me in the future.

Other than that, good prices, quick shipping and excellent service, would be 5/5 if they had my payment option of choice.

Shawn Herman

This review was modified by ShawnHerman on June 13 2016 09:37:48 AM

Rating 10/10

Hyper fast!

"I ordered an SSD cheaper than elsewhere, with free shipping, and I received it the next day in Montreal !!!
Perfect thank you.

This review was modified by johannmissioux on June 09 2016 05:56:15 AM

Rating 10/10

Excellent website, prices and service!

"Item packaged and shipped same day, arrived within 48 hours. Highly recommended!"

This review was modified by JDP82 on June 07 2016 05:43:54 PM

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