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Stores > Direct Canada

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Store InformationStore Info
Full Rating Profile
  • Direct Canada Direct Canada Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Unit 186, 4611 Viking Way Richmond, BC, V6V 2K9
    • Contact: Customer.Care@DirectCanada.com
    • Phone: 1-877-DIR-PC-28 (1-877-34
    • Customer Support: 1-877-DIR-PC-28 (1-877-34
    • Business Hours: 9:30AM to 5:30PM PST weekdays Closed Sat-Sun
    • Fax: 604-909-4901

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.04/10 9.04/10
    Chance of future purchase: Rating 9.69/10 9.69/10
    Shipping & packaging: Rating 9.77/10 9.77/10
    Customer service: Rating 9.59/10 9.59/10
    Return/Replacement policy: Rating 9.85/10 9.85/10

1,861 Customer Reviews

Rating 10/10

Got what I needed on time

"Right prices, right parts right on time. Direct Canada is unmatched for great pricing and service. ***** Will use again"

Rating 10/10

Don't judge a book by it's cover

"There is no doubt that Direct Canada has an ugly website and mediocre user interface, however; it does always manage to have the lowest prices in Canada. Over the years I have spent over $2000 on Direct Canada and have always had an excellent experience. Items are shipped very quickly after ordering, and are almost always eligble for free shipping. My shipping costs would have been well over $100 if I used other retailers. I received one product DOA and the RMA procedure for a replacement was handled well. "

This review was modified by RedXIII on May 17 2016 09:52:20 PM

Rating 10/10

Excellent sur toute la ligne

"Je recommande Direct Canada à tous!!!
Livraison régulière très rapide.


This review was modified by tintin1975 on May 17 2016 05:05:58 AM

Rating 10/10


"Really nice experience! Very very quick delivery and cool prices!"

This review was modified by beckibecko on May 16 2016 10:55:17 AM

Rating 10/10

Great Company with excellent products

"I don't write reviews often but I love this store.
First they always seem to have what I am looking for in stock and at a great to excellent price.
The store processes orders fast and the orders are sent out fast.
For me it takes 2-3 days for delivery and charges are excellent if any.

I am very Happy with this store and the staff.

This is not a made up or fake review!
And I trust this company for myself and anyone who wants good prices and products.

Rating 8/10

Great prices, fast shipping, lots of verification steps!

"The daily deals for several parts of my most recent computer build were better prices than anywhere else. With free ground shipping on each item this was a no brainier.

My only complaint as a first time buyer was the amount of verification hoops you have to jump through. I guess it makes sense that the vendor wants to make sure you are really a human, but credit card refunds, phone call pin entries seem excessive.

All in all once the verification steps were completed once they did not have to be repeated.

This review was modified by Styan on May 05 2016 04:35:09 AM

Rating 10/10


"Took care of my order very fast and shipped it within 2 days. Very quick and efficient. I would definitely look to shop here again in the future."

This review was modified by ruiny on May 04 2016 10:43:38 PM

Rating 10/10

Livraison rapide et sans frais

"Très satisfait de la livraison, de bon prix , en général meilleur que la compétition mais n'a pas de service de fidélisation. "

Rating 10/10

Fast An Easy!

"I ordered 5 things and they all came a day after i ordered them. It was a great price and all the products were the highest of quality."

This review was modified by jaikarsbains on May 03 2016 05:01:01 PM

Rating 10/10


"Seriously, I had an amazing time with you guys! The shipping was fast, the price was unbeatable, the quality is A1, I cannot ask for more! Thanks a lot and I will definately buy again from you!

(Sorry for my por quality of english, I'm a french canadian :)!! )

This review was modified by natasha182 on May 02 2016 08:57:18 PM

Rating 10/10

Awesome Service!

"Usually only buy from NCIX, but the price here was way better so I took a chance and don't regret it, item was delivered quickly and for free, glad they have Warehouse in Vancouver.

Highly Recommended!

Rating 10/10

Good prices and fast delivery

"The order was processed quickly and was delivered with express post."

This review was modified by Valikus on April 30 2016 05:28:09 PM

Rating 10/10

Always the reference in Canada for the lowest price!

"Been shopping at DirectCanada for almost 10 years. Always the lowest price.
Free fast shipping over 50$ :)))

Rating 10/10

Competitive prices and decent selection.

"Regularly order from this store and never had any issues. Fast free shipping is also a pro."

This review was modified by Wasisualy on April 30 2016 06:36:23 AM

Rating 10/10

Super deal!

"Low price, very fast, professionnal!"

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Direct Canada is a merchant member
Direct Canada participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,592 merchant members.