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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Direct Canada Direct Canada Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Unit 186, 4611 Viking Way Richmond, BC, V6V 2K9
    • Contact: Customer.Care@DirectCanada.com
    • Phone: 1-877-DIR-PC-28 (1-877-34
    • Customer Support: 1-877-DIR-PC-28 (1-877-34
    • Business Hours: 9:30AM to 5:30PM PST weekdays Closed Sat-Sun
    • Fax: 604-909-4901

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.98/10 8.98/10
    Chance of future purchase: Rating 9.04/10 9.04/10
    Shipping & packaging: Rating 8.86/10 8.86/10
    Customer service: Rating 8.58/10 8.58/10
    Return/Replacement policy: Rating 8.78/10 8.78/10

1,630 Customer Reviews

Rating 10/10
5/5
modified review posted

"Good selection of products, prompt order processing, and fast, cheap shipping."


Rating 10/10
5/5
modified review posted

"I have always had the best experience ordering from Direct Canada. Clear, open communication, fast shipping, excellent prices make Direct Canada a pleasure to deal with.
"


Rating 10/10
5/5
modified review posted

"Quick delivery and good communications. Best price found."


Rating 10/10
5/5
modified review posted

"Fast proceed and fast shipping (free over 50$ ship by Purolator)

And they respond quickly to my demand when I ask to cancel my first command
"


Rating 10/10
5/5
modified review posted

"Good price, fast free "50$ and over" ground delevery !

(much less hardware pc than before, less AMD CPU, no modding , lighting)
"


Rating 10/10
5/5
modified review posted

"For me shopping locally is a very limited and expensive experience. So, because I don't have the patience and endurance to walk from store to store in the city, I do a lot of comparison shopping on-line. I have to admit that when I'm in the market for new PC hardware I check Direct Canada first. They seem to carry most of the popular name brand merchandise. If the item is available there I purchase it from them. I have found them to have the lowest price in Canada with FREE SHIPPING. That is a BIG plus for me. The order is shipped via Purolator and arrives within a couple of days. Their personal service is also exceptional. What more can you ask? I would recommend Direct Canada to anyone."


Rating 10/10
5/5
modified review posted

"really great. very communicative, lots of security with email confirmation for an order, you also get really good prices too.

you get an email for every step in the order shipping process

in all a really good site to use for your pc parts
"


Rating 10/10
5/5
modified review posted

"Great service! Fast order processing, fast delivery through Canada Post to the door! Just perfect!"


Rating 10/10
5/5
modified review posted

"DirectCanada is my go to online computer shop. Low prices and since it's computer hardware, it's easy to hit the $50 for free shipping. Customer service is good, didn't have any issues with ram rma.

Only con is that they could have a better selection of hardware.
"


Rating 10/10
5/5
modified review posted

"great communications through the entire process.
"


Rating 10/10
5/5
modified review posted

"An efficient order processing system/process resulted in a quickly shipped item for prompt arrival! "


Rating 10/10
5/5
modified review posted

"I have only bought four items from them yet, but so far I'm very satisfied. Fast shipping and good price, they really have good deals going on all the time. I highly recommend them."


Rating 10/10
5/5
modified review posted

"Great! Best price and super fast shipping. Couldn't have been a better experience."


Rating 10/10
5/5
modified review posted

"Very fast delivery and excellent customer service.

Ordered an entire desktop build from them and had everything but my PSU ( on back order) arrived in less than a week.

Contacted them about my PSU which they responded to in less than 30 minutes. I then found another PSU to exchange it with. They exchanged the PSU with the new one I found in less than 30 minutes and even lowered the cost of the new PSU to match the old PSU price. Was only around 10$ but still noteworthy.

Overall great delivery, service and prices.
"


Rating 10/10
5/5
modified review posted

"I'm building a computer for myself and I bought 2 or 3 part yet... and honestly, they gave me a very nice services, customer support wise, as well as shipping wise.
The price are good and fair, while the shipping is free and fast (often priority parcel).
I'll definitly do business with them in the future and talk about them to my friends!
"


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Direct Canada is a Merchant Member! Learn more

Direct Canada is a merchant member
Direct Canada participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.