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  • DinoDirect
    • Address: 1 Robinson Road, #18-00 AIA Tower, Singapore, 048542
    • Contact: cs-center@dinodirect.com
    • Phone: 650-265-1038
    • Customer Support: 650-265-1038/650-489-0224
    • Business Hours: 7*24 hours
    • Fax: 650-240-3909

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 4.44/10 4.44/10
    Shipping & packaging: Rating 4.17/10 4.17/10
    Customer service: Rating 3.13/10 3.13/10
    Return/Replacement policy: Rating 3.75/10 3.75/10

4,062 Customer Reviews

Rating 4/10
2/5
2015-07-03

"I bought two faucet Led light (changes color based on water temperature). They didn't fit any U.S. based faucet threads, so they were unusable. No adapters came with the order. Wasted money."

This review was modified by kasnia on July 03 2015 02:17:53 PM


Rating 8/10
4/5
2015-07-02

"Overall a good seller, i will buy again."


Rating 10/10
5/5
2015-06-10

"My best friend recommended dinodirect to me when I told him that I want to buy a few cheap game controllers. I placed some orders at dx.com and aliexpress but never tried dinodirect. The refurbished controllers are so cheap that I ordered 10 at the same time and chose free shipping. The package arrived yesterday. I tested a few and feel the quality is beyond my expectation.

May try dinodirect in the near future."


Rating 10/10
5/5
2015-06-04

"I bought my first watch phone from Dinodirect.It's Good quality. Looks cool for a watch....wish there was a leather band. Speaker works great and interface is user friendly. Battery lasts reasonably well but haven't used a lot for phone calls. Overall a great value! Recommendation - hope you add support for all features with iPhone "


Rating 10/10
5/5
2015-06-01

"I bought a smart watch from Dinodirect.Received the package 7 days latter.It just did everything I expected.Prices are also cheap according to the quality.I am very satisfied and would recommend the website to my friends."

This review was modified by JonasD on June 25 2015 12:51:08 AM

Rating 2/10
1/5
2015-04-15

"Never buy from these guys.. I never got tracking or receipt for my purchase of a wireless charger for my Galaxy S5. I didn't receive anything until I filed claim with paypal. When I finally recieved my product a weeks later, it didn't even work."

This review was modified by atlblingbling on April 15 2015 10:38:11 AM

Rating 2/10
1/5
2015-04-14

"What the heck are in Dinodirect? Fake fake fake
I ordered http://www.dinodirect.com/women-suit-two-tone-cotton-slim-long-sleeve.html
And what I got was not even closer to the picture!!
I am very disappointed in them.....

It took them more than more than a month to send it, and the responds was so poor.

PLEASE BUYERS BEWARE, THIS SO CALL DINODIRECT ARE SELLING JUNKS.... NOTHING BUT FAKE THINGS "

This review was modified by Temm08 on April 14 2015 11:15:28 PM

Rating 2/10
1/5
2015-03-27

"i ordered a ps3 controller from them, and i received a defective controller that malfunctions when it vibrates. I filed a complaint through their website which they never responded to. I tried emailing and never got a response from them either. I was going to file a paypal claim, but i know how paypal works and i would have to mail back the controller to china which would cost more than i paid for controller. So i figured i would just warn people about the garbage this company sells so they don't make same mistake."

This review was modified by oryan80 on March 27 2015 08:08:35 AM

Rating 2/10
1/5
2015-01-21

"Extremely disappointing. After waiting way too long I found that when it arrived that the size chart given on the product page is incorrect, full of mistakes and caused me to order the wrong size. After multiple emails and opening a RMA to return the cloths did not get any response. Eventually I got a hold of someone with a live chat. That also did not help since it took me half an hour to try and explain that I want to return it since their size chart is wrong. After getting the address I was told to give them a tracking number when returning the cloths. This will cost more than buying it again from them and they dont want to accept me returning it without a tracking number. Either that or they do not have anyone looking at the two emails a sent them the last couple of weeks. So, quality was bad, product page incorrect (some measurement gave inches and cm and according to those figures 41.1 inches = 114 cm, its actually 104 cm, THATS 10CM WRONG!!!) And zero customer service! "

This review was modified by ShameOnThem on January 21 2015 05:55:21 PM

No Avatar
DinoDirect User

Rating 2/10
1/5
2014-09-10

"I would give them 0 stars if I could. Keep away from Dino-Direct, they charge your credit card immediately on order, even if the product is back-ordered.
After a two month delay, I cancelled the order. Instead of refunding the charge to my credit card they keep sending alternatives that are not even close, or offer to give you dino-dollars instead of a simple refund. Their refund policy is essentially a fraudulent scheme to retain your cash for no service. I suspect I will need to get my credit card company involved. Not worth the aggravation."


Rating 10/10
5/5
2014-08-27

"Good morning!
My experience with DinoDirect website has been pretty good. I live in Spain and orders tend to be long and still get my order sooner than expected. Everything came nicely packaged and protected and communication with the website has been very simple and good.
I recommend it."


Rating 10/10
5/5
2014-07-03

"This was my first purchase from Dinodirect. The buying process on the website went very smoothly, all I did was to search for the product, read about it and then when I decided to buy it I just laid it into the cart and checked out with paypal. What I especially liked was that there was no requirement of creating an account when buying. I recommend though that you create an account later and link it to paypal because then Dinodirect will remember your purchase and you may get vip points and other benefits. The price for the product was at the time of my ordering also the lowest I have found on any webpage including auction sites.

Will definitely consider dinodirect for future purchases."

This review was modified by Er1kS on July 03 2014 01:29:21 AM

Rating 2/10
1/5
2014-06-10

"This company is a rip off! Do not order anything from them. I ordered a product in April 2014 and it is now June 2014 and I still haven't received my product. They provided me with a bogus tracking number to track my order."

This review was modified by gcspencer on June 10 2014 12:05:24 PM

Rating 2/10
1/5
2014-05-30

"Stay away! I ordered in Feb. 2014, never received my purchase, and am still trying to get my card credited for the items they never sent! What a nightmare! THEY LIE!"


Rating 10/10
5/5
2014-02-12

"My experience with DinoDirect has been incredible. i always get just what i asked for. thanks dino direct my ps3 controllers and xbox 360 parts work great!! i recommend this site to everyone interested in ordering something. if u ever have a problem there are several great customer service representatives to help u."


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