5/5

posted Feb-03-2012

"Ordered new laptop on a Monday and it showed up the following week on tuesday. Very pleased with the system since then. As others have stated, there was no "trialware" or bloatware. Performance vs. Price is excellent."

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5/5

posted Feb-02-2012

"Absolutely amazing. Arrived 4 days before i expected and was in perfect condition because of the awesome packaging. Usually with big purchases like this i get antsy on how far along they are in the process, But the step by step email updates solved that problem and made it a much more enjoyable experience knowing what exactly is happening."

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5/5

posted Feb-02-2012

"The best experience I have ever had with a company.I called first and was on the phone with someone in less then a minute no poor english good old american workers. The computer I recieved blew me away and runs like a champion. I will difently return to them and you should to."

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5/5

posted Feb-01-2012

"This is my second PC that UI have bought from Digital Storm.
The sales rep was very knowledgeable about the systems and in the end after talking about several options that would suit my needs he helped me pick the best computer that would fill my requirements.
I asked for a different version of windows for a prebuilt computer (Ode Model) and that was OK by him.

The computer arrived at the date that they said it would and right out the box there were no problems with the computer.

There knowledge and the computers they offer are the best and this the main reason why I went back to Digital Storm for my second computer."

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5/5

posted Jan-26-2012

"EXCELLENT value for a pre-built, well tested, high-end gaming machine. Fast delivery. VERY clean build. These people obviously know what they are doing. Only required a quick re-seating of the drive cables that shifted in transport, and it fired right up.

NO BLOATWARE!! Yup. No extra crap installed.
All drivers were current
VERY clean wiring. This was built by a pro.

My only conmplaint is the extra hoops I had to jump through to get it shipped to a different address. It's not their fault, really. No one wants to get hit by fraud.

Bottom line: Screw Dell and HP. All my future PCs are coming from Digital Storm."

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5/5

posted Jan-26-2012

"After a fantastic first experience with Digital Storm in 2007, I decided to return several weeks ago for the purchase of a new machine. My expectations going into this purchase were quite high, but I can honestly say that they were far surpassed in every arena, from customer service to build quality.

While placing the order via phone, the representative I spoke with was incredibly friendly, knowledgeable and patient as I asked a myriad of configuration questions. Once my order was processed, I was beyond pleased to see emails informing me of the stage that my build was in, providing a more accurate estimation of ship date, etc. My build was completed faster than scheduled, and off it shipped to my door.

While I had a fantastic experience during purchasing, it was when my PC arrived that I recognized the leaps Digital Storm has made in the last several years. From a well-branded box to an extremely impressive packing job, this presentation removed any doubts that my PC was anything less than superb. I was also very pleased with build quality; wiring was very clean, not a single cable came loose thanks to internal packaging (great idea!).

When it's time for me to upgrade again, I know where I'll be purchasing. Thanks again for a fantastic customer experience, DS!"

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5/5

posted Jan-24-2012

"I was very impressed with the layout of the website. It was easy for me to navigate to the Desktop that I wanted. I was able to custom build it to my specifications. The only issue was that I could not order additional memory. I called Digital Storm and Davis helped me out. I also upgraded my motherboard on the phone with him. The order was in stage 5 for awhile. I called and was advised that my video card was on back order. The machine was delivered on 12/30. The box the pc came in appeared to be oversized, but the computer was undamaged. The computer runs great. I will recommend Digital Storm to anyone who is looking for a quality computer with plenty of horsepower."

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5/5

posted Jan-23-2012

"Bottom Line for the impatient: Digital Storm = Great company, great product, great support and great value.

I recently purchased a Digital Storm system after a disastrous experience trying to purchase from another high-end computer manufacturer.

Digital Storm was the complete opposite of that experience. It was superb. Everything about my Digital Storm purchase, from the ease of ordering to the shipment packaging, reflected quality and professionalism. I received email notifications during every step of the ordering and manufacturing process. Is that necessary? Maybe not but I liked knowing where my system was in production and how long before it would ship. Trying to get similar information from most companies is a tedious process at best. Digital Storm seems to have figured out that keeping your customers informed make for happy customers.

The system arrived day and date Digital Storm said it would. I had a minor problem with a fan coming loose during shipping and a boot issue. I called Tech Support and spoke to an actual human being within 30 seconds. He took my issue and a tech called me back within 20 minutes. I was up and running five minutes after that (Thanks Carlos!)

I’ve had the system now for two weeks and it is everything it was advertised to be. I’m happy with my purchase and strongly recommend anyone looking into high-end gaming rigs consider Digital Storm.

I got a real kick out of the pictures of the Digital Storm facility on their website. I figure any company that can poke a little fun at itself would probably make a good product. I was right.
"

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5/5

posted Jan-23-2012

"I previously owned an Alienware laptop. After they sold out to Dell and didn't provide any support for their harware, I was reluctant to try some one new. A friend of mine reccomended Digital Storm. I can say unequivocally that hands down they are outstanding. I called and spoke twice with their sales staff and they answered all my questions. I chose another laptop and am using it now to write this review. I had the Force Unleashed since it came outand tried to install it on the alienware that had xp. It crashed. It was the first game I put on the machine and was amazed at the graphics. No slugishness moving through the game. I wish I had pulled the trigger sooner. Definatly would recommend them and will to my friends!"

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5/5

posted Jan-19-2012

"Very easy ordering. Configured the system I wanted online and then called with some questions about my configuration. The questions were answered very quickly. Lars, who handled the call was very knowledgeable and helpful.

The system arrived when they said it would and has run flawlessly."

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