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digitalmegastore.com

Consumer Electronics

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--/100 (6-month rating)
Digital MegaStore (dbuys.com, ibuydigital.com, centraldigital.com, ibuyplasma.com, realdealshop.com) is not a merchant member
Digital MegaStore (dbuys.com, ibuydigital.com, centraldigital.com, ibuyplasma.com, realdealshop.com) currently does NOT actively participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Help your customers!
 

All Customer Reviews (210)

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Rating 2/10 1/5
modified review posted Feb-02-2011

" DO NOT BUY FROM!!!! My husband and I were attracted to this on-line store because of the $150 price difference on a Canon EOS and lens. Totally ask yourself why can they charge you less? They tell you because they are a warehouse, which obviously has a bit of truth to it. However, after reading the other reviews of which more than half received damaged products, you get it!!!! Our story, I called to order are Canon. Man was very nice at first. I told him what I wanted he began processing the order. Immediately he asked for my credit card. I said wait I would like to order some extras to go with it. He replied oh I know, we just need to process this first then we will get to everything you need. I won't bore you with the details, but he then begins to LIE about the battery life of the camera, and why I need an additional $95 battery, (which is really $40 in a store)he did this for two additional items. I then realized something was terribly wrong. Mind you he is talking so fast just saying I'm adding this to your order, etc. I say to him ya know what I changed my mind. I think I need another day or two to think about this. He hangs up!!! I immediately call back and now it was past 7pm and the store is closed. I seriously had a knot in my stomach all night. We called American Express right away to report the circumstances. Next day I called and received the exact same sales guy. I tell him I want to cancel my order. He says sure done. What's done I haven't even given him my name or anything. I demanded a cancelation confirmation number which he would not give me. Kept saying I would receive an e-mail with it. It was not until I told him I had already contacted my credit card company that he finally gave me a number. One hour later I received an email with a different cancelation number. Needless to say the amount is still pending on the credit card which means he truly may have canceled it, since it has not completely gone through, but what a nightmare. I even canceled my card because as I was so leary that this guy had my credit card number even if he did cancel the purchase. I do purchases on-line at least twice if not three times a month. I was aware these companies were out there, but have never, ever come across one. Soooo scary!!! Pay the extra money and find a reputable company on-line or go to a local store in your city. This is just an on-line SCAM!!!!"

Rating 2/10 1/5
modified review posted Dec-28-2010

"SCAM, SCAM, SCAM. Definitely avoid. This company steeling money. Here are their tricks:

First: they do not show itemized prices in the final invoice and instead show you some KIT price which will be 20-35% high of the web prices on the ordered items. Second, they will charge you UNIQUE "S.H.I.P. Fees". For example, for the SLR camera ground UPS shipping is $347.96. Thread, even if you pass through suffering of they phone services and get RMA on unopened items, they wil charge you RESTOCKING FEES!

"

Rating 2/10 1/5
modified review posted Dec-12-2010

"SCAM ARTIST'S - Buyer beware! This "digital megastore" was previously "prophotonation.com" which was investigated and shut down. What is this companies address? Do the sales people sound like idiots and try to up sell you before the product you order goes out? I have no doubt this so called company will also be shut down. They keep reinventing themselves, however create the same scams over and over. Think twice about buying from them and if you go ahead after you read this, don't say you weren't warned."

Rating 10/10 5/5
modified review posted Nov-11-2010

"Very good price on Pioneer ELITE VSX-33. Customer Service person tried hard to sell own warranty, making confusing remarks and comments. Even contradicted own website. Sadly, made what should have been an excellent experience into just an OK event."

Rating 10/10 5/5
modified review posted Oct-16-2010

"After good amount of research, I placed an order for camcorder in Digital Mega store website. I took decision based on Nextag reviews and being considered as "Trusted seller". To my surprise, they haven't even sent me confirmation mail !!! Hope i am not dealing with bait and switch company. From past few day's I have been trying to place an order for camcorder with various vendors. All of them turned out to be bait and switch companies. Will keep updated in next few days.

Update: I called up Digital Megastore to check if my order is still valid as i didn't receive order confirmation mail. Customer service was in hurry but custious enough to confirm the order. Next day i received tracking details. I was still skeptical about the order and product in package. Today i received my order and everything was perfect. THANK YOU Digital Megastore."

modified review This review was modified by Atharv on October 20 2010 08:16:49 PM
Rating 10/10 5/5
modified review posted Sep-09-2010

"I ordered Denon's new 3311ci Home Theater receiver for a great price. They gave me the total with shipping, and kept the order process short and simple. Last, they gave me an order number. Product came in a week, double boxed; the receiver came in Denon's own box factory sealed, and that box was in another box with additional padding. Receiver was in perfect condition. I would recommend this vendor and order from them again."

Rating 2/10 1/5
modified review posted Aug-27-2010

"I ordered a number of goods which came to $6500 (Which I had to pay $700 tax as they were going to Canada) a fair amount I wound say. When receiving the goods I noticed that I had not received one 2 of the items. I have been phoning sending emails and all I get is one excuse after another. Two weeks back they told me they would reimbursed me some of the money. After telling me that they do not stock the item anymore (but they sure sold it to me) I told them I needed the item to charge the batteries they sold me. After back and fro with the person I was talking to (he must have been talking to his supervisor) he told me it would be sent out that day. One week went by and I sent them another email asking for the tracking number, they gave an excuse they could not find it but would try. Two weeks on and they do not even answer my emails.
The is the worst company I have ever dealt with on the internet. This kind of company gives buying on the internet a bad name.

"

Rating 10/10 5/5
modified review posted Jun-24-2010

"I recently ordered a Pentax K7 and placed my order with Ronald. I'd like to commend Ronald for his low pressure suggestions and prompt follow up. I received a confirmation call after 48 hours and received the merchandise on time and as ordered! The packing was super safe! After experiencing a 6 weeks delaying tactic with "Primo" I am very pleased with Digital MegaStore and will shortly place another order for a Zoom Lens. I also will recommend Ronald and Digital Mega Store to my friends and associates. Hope that everyone will have a similare experience!
"

modified review This review was modified by EJ the DJ on June 24 2010 08:02:34 PM
Rating 10/10 5/5
modified review posted Jun-12-2010

"A+ Seller! I had a positive transaction and would recommend Digital Megastore to others.
I purchased a Sony HD camcorder, extra battery and accessories for a exceptional price that easily beat EVERYWHERE else I'd checked. With the exception of the extra battery, ALL items were shipped quickly and everything was exactly as advertised. Regarding the extra battery, they mistakingly shipped me a standard instead of high capacity battery I ordered. So, I contacted Digital Megastore CS and expained the error. Theirs reps acknowledged the error, apologized and provided me with a RMA #. I returned the standard battery and they promptly sent me the "correct" high capacity battery. "

modified review This review was modified by gwh1956 on June 12 2010 11:49:10 AM
Rating 2/10 1/5
modified review posted May-09-2010

"Ordered a Sony camera lens on Monday. Price looked good; regular $569 at most sites; was $514 a Digital Mega Store. Site indicated item was in stock and would ship in 1 to 2 business. By Friday I had heard nothing about item having been shipped; most online dealers send an e-mail confirming shipment. So, I called DMS and after waiting on hold 15 minutes to speak to someone I was told that the sale had to be "Confirmed". I was transferred to another individual and was told that the item had been back ordered and was shipping that day. And by the way do I need any additional items such as filters or any other accessories to go with the lens? I told him no and attempted to firm up a shipping date. This time he tells me another 1 to 2 business days instead of today that he mentioned earlier. So, that means sometime next week since this was Friday. I cancelled the order refusing to play their game. Bottomline, I would not recommend this seller to anyone. They obviously never intended to ship the lens until they had a chance to upgrade the order. I'll just go down and buy the lens for $569. Like most Sony items, this is a proprietary item and Sony keeps strict control over the sell price. So, I should have known something was fishy when MDS was the only seller to offer the lens under $569.
"

 
 
 

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