I ordered the Nikkor 35mm 1.8G lens on a Saturday and received it the next friday. I had to call to get a tracking number a few days later and was connected right away with their staff. They sent me the tracking number 15 mins later. I have no complaints with how the order went.

I ordered a Canon Speedlite 430EX II Flash + Deluxe Accessory Kit from Digital Foto Club through Buy.com and received all the contents except for the flash cord. The package said it was for Canon, but the item, which can be clearly seen, said it was for Nikon.  
 
I emailed Digital Foto Club about the problem and within 24 hours, I received an email from them telling me they're "sorry for the inconveninence" and would ship me the "correct flash cord" for free. I received the package today (9/15/09) and sure enough, Digital Foto Club made the same mistake. I don't see how difficult it is to send me the correct item, considering the package isn't sealed and can be easily swapped out with the right item. Even worse is that I'm scheduled to go overseas within a few days and now I have to go buy a flash cord several miles away for several dollars more than what it's worth.  
 
Bottom line, be careful what you pay for cuz if you get the wrong item, it's gonna be a royal pain to get the right one. Stick with an online retailer that has an excellent reputation.

Horrible! go somewhere else! refused to ship my item because my shipping address differed from billing. Person who called and told me this (nat) was extremely rude and hung up on me.  
 
I know the concern about shipping to something other then billing address but the way they handled it was unprofessional and rude. They could of at least told me that when i ordered with them over the phone..

I originally purchased a RepairTech camera warranty from this company back in 2007. That went well, until the warranty company went out of business for poor business practices. I contacted the Digital Foto Club about the situation and they said they could honor the warranty themselves by servicing my camera for me. Sounded great! Until...  
I mailed my camera to them for a cleaning in November. I waited. And waited. And waited to hear back from them. I finally got in touch with them 3 months later. They told me the camera had been sent to Fuji because they could not clean it "in-house" as they told me they would. Instead I would have to pay $80 to have it repaired. I regretfully agreed. Then it got worse...  
I waited again. And waited. And waited. Another three months go by and I finally receive my camera back in the mail. Only it's not repaired. In fact, it's in worse condition than it was when I mailed it in for repairs! So I contacted the Digital Foto Club, assuming they would right this horrible wrong somehow. Some kind of compensation for this terrible ordeal. But alas...nothing. They would not do anything for me.  
So, I'm really not sure what to think. They seemed like a decent company at first, but after my experience I would describe them as rather deceitful. I do not plan on doing business with this company again, and would advise anyone else to be weary of their practices.

FRAUD ALERT.  
I ordered about $100 worth of camera equipt from them. I received my order OK. about a month later I had a fraudulent charge on my credit card. I am sure it came from digital foto club, because it was a one time use card. they had no way of knowing this. my bank stopped the charge, so I did not loose any money, but it seems that this is not the first time they have done this (search online info). either they are crooks, or have someone in their order dept that steals credit card numbers. be warned, you DO NOT want to risk it and shop with them.

I had an excellent on-line shopping experience with DigitalFotoClub.com. Finding the camera bag I wanted on their site was quick and easy. I chose to call and place my order by phone because I wanted to use two VISA gift cards I had received. DFC gave me no trouble taking my payment in this manner. I orderd Monday afternoon and received the bag on Friday.  
 
I would definitely shop at DigitalFotoClub.com again.

I wanted to write a review because there are shady dealers out there and these people are not one of them.  
 
My interactions with digital foto club have been very good. They shipped promptly at the advertised prices with no upselling or other tedious things.  
 
I had to return 2 lenses that had a slight centering problems (not at all unusual) and they sent new lenses in exchange at no cost to me. No fuss.  
 
I referred a friend to them and he also had a good experience.  
 
In short, they were honest straight-forward people to do business with.

This review was modified by its author, probert, on 2/15/09 11:27 PM.

This was my first order from DigitalFotoClub.com. I ordered late on Saturday night; the item shipped Monday; and I received it Wednesday. Perfect.

Ordered Giottos Aegis Multicoated Professional Glass LCD Screen Protector for The Canon EOS-40D. Web states shipping within 24-48 hours. I send them a email on 17th asking what about my order which has not arrived-no response. I call them on the 22nd and ask about my order and they tell me it has shipped on the 11th and is in Denver right now in transit. I live in AZ. I ask them to cancel the order and refund my money. They state that if I want I can request an RMA when it arrives. On the 22nd I get an answer to my early email with tracking information and status. I paid through PayPal and so file a dispute for my money back-file claim. BIG MISTAKE USING PAYPAL-PayPal replies to my dispute that the vendor informed them that item is in transit and PayPal states that I must wait until it arrives before they make any decision to refund my payment-PayPal also sends me tracking info. So I guess I'm stuck here. I would stay away from Digital Foto Discount Club. I would use your credit card to order and stay away from PayPal as well.  

Digital Foto Club is not an authorized Kalorik dealer. The item shipped to me was defective out of the box and they would not allow it to be returned to them for a replacement.  
 
Kalorik has been unable to process the warranty replacement in the 30 days since the item was returned to them.  
 
Do not purchase Kalorik products from this store.  
 
FRAUD ALERT:  
The credit card that I used to make this purchase was fraudulently charged by three other websites!

This review was modified by its author, kl52402, on 12/19/08 11:49 AM.

DO NOT BUY FROM THIS COMPANY! I purchased a Nikon SLR Camera on 12/5/08 for $ 264.83; before it was delivered I realize I meant to order a Digital SLR Camera  
 
DigitalFoto gave me an RMA # 13360011 and I was able to refuse the package from UPS. (Keep in mind, I never touched the package). On 12/18/08 $ 215.87 was returned to my bank account.  
 
$48.96 was charged to me for shipping including a 10% re-stocking fee. I was ok with the shipping cost, but the re-stocking fee is ridiculous.  
 
The exchange policy is not easy to find, it’s listed at the bottom of the website. Furthermore the exchange policy isn’t disclosed to a customer at the time of checkout.  
 
I now check the re-seller review on a site before I order anything. I haven’t ordered from a least 20+ online websites because of bad reviews.  
 
Shani  

Ordered a QuikPod on 12-3 from this company as a marketplace vendor of Buy.com. Item showed in stock, with 1-2 day order turnaround. Email on 12-9 that item was not in stock. One week for notification this time of year is absolutely unacceptable.

My credit card info was abused  
 
I ordered an item on-line on 17 Nov 2008 for $58 from Discount Foto Discount Club, and eventually received the item. But when I received my credit card monthly statement on 28 Nov, I saw that on 19 and 21 Nov my credit card had twice been charged $99.99 as false claims from Ccbill.com, a company which services payment of on-line subscriptions. I contacted the Ccbill.com and was informed the two charges had used my correct charge card data, including the three-digit security code on the reverse.  
 
The good news is that Ccbill.data had quickly determined that the transactions were fraudulent, and had refunded the total amount to my card, a fact confirmed by a telephone call to my credit card company. I had to cancel that card to avoid further false charges.  
 
Reviewing my recent use of that credit card, I concluded that my recent credit card purchase from Digital Foto must have been the origin of this attempt to steal $198 from me. All other recent charges in my credit card history were repeat orders from reliable local vendors known to me. The order from Digital Foto stood out glaringly as the likely culprit. This impression became even more clear when I went back to the Digital Foto web site and found the company is located in Brooklyn, New York City, the home of many other companies described by ResellerRatings contributors as deceptive if not downright criminal.

This review was modified by its author, FoolMeOnce, on 11/28/08 8:32 PM.

Great customer service! I bought an item and was not happy with it. I was issued an RMA immediately. No questions asked. I returned it and was given credit in a very timely manner. Great guys to do business with.  

Absolutely UNSATISFIED with their service...as far as I never was given any service! I called them to check the shipment expenses to Spain, and after a few tries I was finally transferred to talk to an agent called "Eli" ( eli@digitalfotoclub.com ) who gave asked me to send all my personal data (including my credit card and ID scan) by email (I blurred the last 4 digits and after called to unveil them by voice). It took me more than 30mins. to scan everything and prepare the mail...after that I haven't ever had a minimum response of any type! I called again to confirm that he had received my mail and he confirmed that everything was ok!...after a week without any news I sent them a message to cancel my order. This message hasn't been answered either...absolute lack of customer service...not even for gaining new sales! AMAZING!