5/5

posted Jul-11-2004

"I ordered a Raynox DCR-2020 lense from DigitalETC.com. The website said to reserve the lens I wanted but I decided to call. I spoke to Sam and he told me they just got ONE lense in and wouldn't have any more until August. So I went ahead and ordered. The next day I called back and spoke to a young woman who quickly got me my UPS Tracking number and was very nice and polite. A pleasure to do business with them."

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5/5

posted Nov-11-2004

"Bought the Canon SD300~~ First off all EXCELLENT price!! The lowest anywhere and Legit - the U.S. version with warranty and accesories -365 shipped! Talked to a great rep - they were patient , took my order - they ship from brooklyn and I am in Jersey but ordered on the 11/10 at 11am or so and got it in my hand on 11/11 - It was great .. having played with the camera yet - but they were great - camera is brand new and comes with everything its supposed to come with!
As of now-11/22/04 - nothing has changed EXCEPT the price now isn't as competitive b/c others have brought their prices down..but this is still a good place"

This review was modified by ediaz on November 22 2004 04:40:43 AM

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5/5

posted Jan-03-2011

"I normally don't bother leaving reviews unless the company left a very positive impression. I placed an order for a Flip video recorder and was suppose to be delivered via USPS on 12/15. However it was stalled at my local USPS sorting facility for over a week. I called DigitalEtc to inquiry about the status, they were speedy and helpful with my situation, instructed I contact my local post office to see if they had the package. End up having to file a lost claim with USPS, the package was likely stolen en route at the sorting facility, damn postal workers. USPS told me there was no insurance on the package, my order came with free shipping. DigitalEtc immediately sent a replacement and I got it in 3 business days. Love how each time I called I spoke with a friendly person who was helpful and understanding. Even tho the present did not arrive in time for Christmas, no fault on the seller, I am very happy with their service and would shop again and recommend to others."

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5/5

posted Apr-07-2003

"Item sent did not include everything advertised on their website. I sent an email noting what was not included. Their customer service department responded that day and said the missing items would be sent out immediately. Sure I said to myself. The next day I received confirmation on shipment of items. When received also included a small token gift for my troubles."

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4/5

posted Nov-19-2007

"Ordered 15 rolls of outdated film. The advertised price was ridiculously low, but shipping charge was ridiculously high, working out to about $1 per roll. On the other hand, I got my film 18hrs after order and net cost was still cheap. Overall positive, but I would have liked to see more reasonable shipping options (or a more up front pricing scheme)."

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4/5

posted Jan-23-2003

"I got what i ordered. It didn't take too long. However i didn't receive any shipping notification or that they had shipped it through ebay. "

This review was modified by catscomp2001 on January 23 2003 05:01:54 PM

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1/5

posted Dec-12-2011

"I ordered a router from these people and used a coupon that was listed online. The order went through and didnt get a response for a week. Sent them an email asking about it and didnt get a response for another week. Called them and they said they were out of stock and they would refund me. I checked their website and it said they were in stock but they raised the price and it appears they didnt want to honor the coupon that was used. They are just a bunch of liars. Avoid this company"

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5/5

posted May-09-2006

"While shopping for a Canon 24-105mm f/4.0L IS lens, I came across Digital Distributors with an unbelievably low price. The price reminded me of the horror stories of those shady dealers. Even though I was apprehensive, Resellerratings.com had positive reviews, so I decided to give it a shot.

Within an hour of placing my order, Sam called to verify my shipping information. I was having this expensive lens shipped to an alternate address and he wanted to be sure the order paid by credit card was on the up and up. After a pleasant conversation, we hung up and all was well.

A few hours later, I had a question; Digital Distributors had already closed for the day so I sent them an email. First thing in the morning, there was a response waiting for me with a brief, but accurate response.

In less than 24 hours my order had been processed, packed, shipped, and I had an email with a tracking number. Now that I have my lens, I can say this was a great purchasing experience. Digital Distributors provides excellent customer service, and has proven to be a reputable dealer. I will definitely look to do business with them again."

This review was modified by foto_hombre on May 09 2006 08:18:11 PM

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5/5

posted May-29-2011

"Excellent experience from vendor. I ordered a cisco e2000 router and it was shipped quickly and arrived just as advertised. Thanks!"

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5/5

posted Nov-22-2004

"Blazing fast shipping. Very responsive and great prices. Sam (in customer service) even let me know when a backordered handset came into stock-- without my even asking him to. These guys really rock. OK, their site is not as slick as Amazon, but their service is very personal and efficient. Two thumbs up."

This review was modified by indiebands on February 01 2005 02:19:00 AM

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