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Consumer Electronics

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--/100 (6-month rating)
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All Customer Reviews (64)

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Rating 2/10 1/5
modified review posted Mar-21-2008

"I believe this is a sister, or alias, company to TechonDIGITAL. Same Modus Operendi. (NO posts are being taken at that named site)
On the evening of Mar 19, 2008, I ordered a Panasonic Lumix DMC-TZ3 online and printed the order summary including the request to call and confirm the order before it would be shipped. I called the next morning. Guy finally answers, asks for order number. He states camera battery only lasts 20 minutes. I need to purchase a battery. I say not yet, I just want the camera. He says camera will only take about two pictures, I need an SD Card. I say I have a stack of them and only want the camera. He says it's a nice camera and hangs up. Today I receive this e-mail (and I copy verbatim):
-We thank you for your order and appreciate you shopping with us .
Due to the product you ordered being out of stock for 6-8 weeks from today's date. We regret to inform you that the order is canceled due to the product being on backorder. when or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again . sorry again and thanks for your understanding .-
I checked their website before this post and the camera is listed as available, but now at $175.00. The SD Card is $59.99 and the battery is $69.99. I do believe this is a dishonest way to do business. I feel almost lucky to have had the order cancelled with no fee charged (yet). I will definitely be monitoring my credit card number. Caveat Emptor!"

modified review This review was modified by ROBZ on March 31 2008 07:46:16 PM
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Rating 2/10 1/5
modified review posted Feb-01-2008

"I forgot to write a review for this company for an order that was placed last May. Not sure why I thought of it now but feel it is important to reiterate what everyone else is saying about this company.

At my own stupidity and without doing any research, I ordered a Canon 750 online and was told to call and confirm the order. I was met with an extremely rude customer service person who said he was the owner (not)...he tried to upgrade me to a new battery saying that the one which comes with the camera lasted 15 minutes. When I told him I didn't want it, the man became rude and starting yelling at me. I told him to cancel the order and he said that was not possible. I was looking at their cancellation notice as we were speaking and it said the order could be canceled with no charge if the product had not been shipped out. After telling this guy I was on their cancellation website, he started to tell at me that I was the rude one. I hung up on the guy - they tried to call me right back - I didn't answer and ended up calling my bank and ordering another debit card just to be sure this company didn't charge my account. What a pain! I have NEVER been treated so rudely by anyone! DO NOT order from this company. It is amazing they are still in business."

modified review This review was modified by dbw on February 01 2008 10:51:35 PM
Rating 2/10 1/5
modified review posted Nov-11-2007

"I had the same experience as others of ordering a camera and being pressured to buy expensive accessories. When I declined I was told the order would ship. Six days later I checked on the phone for a tracking number and was told the camera was out of stock. This is a scam organization of the worst sort. Do not buy from them."

Rating 2/10 1/5
modified review posted Nov-08-2007

"After ordering a Canon SD870IS camera we recieved a call from TheDigitalNerds and wanted to sell me high priced accessories. I didn't buy any and the person hung up hurriedly. Three days later the order was cancelled due to out of stock. After checking their site it says the camera is available. If you don't pay the high price for their accessories you won't recieve a low priced product! "

No Avatar
Rating 2/10 1/5
modified review posted Nov-05-2007

"I mistakenly looked at the reviews of this store using the search engine site ratings, and did not do my usual check of independant store rating site.

Same as many other comments I see here, I ordered a Canon S3-IS and then received an e-mail to call. The web site said that the camera was in stock. The salesman tried to sell me a case, memory, batteries, the works. I told him that I have the exact same camera but broke it and needed an identical replacement, and did not need extra's. He then tried to sell me a 5 year warranty that cost $199 when the camera only cost $189. I mentioned that it was more than the camera so he dropped the price to $129. He offered 512 MB of memory for $49, then 1 Gig for $99, then 2 Gig for $199. Umm... 2 gig of memory is available at the corner store for $29. He did then offer the 2 Gig for the prices of the 1 Gig, with a case tossed in for good measure, but I needed none of them. He then said that I should not use Alkaline batteries because they will damage the camera. Hmm... why does the camera come with 4 alkaline batteries then? I told him that I understand if they can't sell the camera for that price, but he said that I would be receiving my order shortly. Then today, 5 days after the phone call, I get the following letter from them:

---------------------------------------------
We thank you for your order and appreciate you shopping with us .
Due to the product you ordered being out of stock for 6-8 weeks from today's date. We have cancelled the order . when or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again . sorry again and thanks for your understanding .
----------------------------------------

What I undersand is this... they wasted my time, so I decided to spend a few more minutes and let people out there know that this store is of the lowest quality and should be avoided like the plague.

During the entire process, I never got upset with the salesman. He is probably making most of his salary on the commissions from the sales of the hyper-mark-up items that he was trying to push. They just simply canceled the order because it would be a money-loser of non-profit case. Their business plan includes wasting lots of people's time.

Avoid, Avoid, Avoid."

Rating 2/10 1/5
modified review posted Oct-28-2007

" Classic "bait and switch". The web site claims their Panasonic DMC FZ50K was in stock and carried a US warranty. It was not listed as refurbished. They were nice about me pointing this out, and agreed that was the case. But as soon as they found out that I wasn't going to buy any of the over-priced accessories, the salesman went to re-check availability. Then the manager got on the lin e and told me the order was cancelled.
Update: The cancelled order was confirmed by email. Since these guys are lying every time their mouth moves, I'm a little worried about them having my credit card number. I have reported this case to the NY Att. Generals website, and urge everyone else to do likewise.
www.oag.state.ny.us/online.forms/complaint_alert.jsp
In closing, I would only try doing business with these people if you are a professional proctologist looking for your biggest challenge!"

modified review This review was modified by R0ger on November 07 2007 07:34:22 AM
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Rating 2/10 1/5
modified review posted Oct-07-2007

"Very good price on camera but didn't ship until you call. When called wanted to sell very expensive other stuff. Did not sell the original item at price when other expensive stuff was refused. I would call it false advertising."

Rating 2/10 1/5
modified review posted Oct-05-2007

"thedigitalnerds suck big time. The original purchase was a Canon S% IS. Since I didn't purchase their overpriced "additional items" they canceled my order. What BS. DO NOT DO BUSINESS WITH THIS COMPANY. "

Rating 2/10 1/5
modified review posted Oct-03-2007

"I ordered a camcorder at a very good price. I was then required to call in to confirm the order. They then tried to sell me an extra battery saying that it wasn't worth it to buy the camera without a longer-lasting battery. I declined. Turns out today the camera is out of stock and they have canceled my order."

Rating 2/10 1/5
modified review posted Sep-10-2007

"After placing the order I was informed by email to give them a call. I was told that I had to purchase a memory card as well otherwise they could not sell me the product I ordered. After refusing, I was told that the product ordered was out of stock. The person I talked with was very rude. This company is a fraud. Their memory cards are extremely over priced. Watch out!!! "

 
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