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Store Rating and Reviews DigitalSuperDeals / TheDigitalNerds

Homepage: http://www.digitalsuperdeals.com Shop Now at DigitalSuperDeals / TheDigitalNerds
Overall Customer Satisfaction Rating  
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 64
   


Lifetime Rating: 0.31 / 10
All Stores Avg.: 8.12
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 64 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  
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 DigitalSuperDeals / TheDigitalNerds Customer Reviews
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Reviews 1 - 15 of 64
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Very Dissatisfied
Reviewer: ROBZ
User Rating: 
Click Here to See the Profile for ROBZ

3/21/08 3:03 PM
I believe this is a sister, or alias, company to TechonDIGITAL. Same Modus Operendi. (NO posts are being taken at that named site)  
On the evening of Mar 19, 2008, I ordered a Panasonic Lumix DMC-TZ3 online and printed the order summary including the request to call and confirm the order before it would be shipped. I called the next morning. Guy finally answers, asks for order number. He states camera battery only lasts 20 minutes. I need to purchase a battery. I say not yet, I just want the camera. He says camera will only take about two pictures, I need an SD Card. I say I have a stack of them and only want the camera. He says it's a nice camera and hangs up. Today I receive this e-mail (and I copy verbatim):  
-We thank you for your order and appreciate you shopping with us .  
Due to the product you ordered being out of stock for 6-8 weeks from today's date. We regret to inform you that the order is canceled due to the product being on backorder. when or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again . sorry again and thanks for your understanding .-  
I checked their website before this post and the camera is listed as available, but now at $175.00. The SD Card is $59.99 and the battery is $69.99. I do believe this is a dishonest way to do business. I feel almost lucky to have had the order cancelled with no fee charged (yet). I will definitely be monitoring my credit card number. Caveat Emptor!

This review was modified by its author, ROBZ, on 3/31/08 9:46 PM.

Very Dissatisfied
Reviewer: dbw
Click Here to See the Profile for dbw

2/2/08 12:48 AM
I forgot to write a review for this company for an order that was placed last May. Not sure why I thought of it now but feel it is important to reiterate what everyone else is saying about this company.  
 
At my own stupidity and without doing any research, I ordered a Canon 750 online and was told to call and confirm the order. I was met with an extremely rude customer service person who said he was the owner (not)...he tried to upgrade me to a new battery saying that the one which comes with the camera lasted 15 minutes. When I told him I didn't want it, the man became rude and starting yelling at me. I told him to cancel the order and he said that was not possible. I was looking at their cancellation notice as we were speaking and it said the order could be canceled with no charge if the product had not been shipped out. After telling this guy I was on their cancellation website, he started to tell at me that I was the rude one. I hung up on the guy - they tried to call me right back - I didn't answer and ended up calling my bank and ordering another debit card just to be sure this company didn't charge my account. What a pain! I have NEVER been treated so rudely by anyone! DO NOT order from this company. It is amazing they are still in business.

This review was modified by its author, dbw, on 2/2/08 12:51 AM.

Very Dissatisfied
Reviewer: Wheelock
Click Here to See the Profile for Wheelock

11/11/07 10:55 AM
I had the same experience as others of ordering a camera and being pressured to buy expensive accessories. When I declined I was told the order would ship. Six days later I checked on the phone for a tracking number and was told the camera was out of stock. This is a scam organization of the worst sort. Do not buy from them.

Very Dissatisfied
Reviewer: Gabby-gwd
User Rating: 
Click Here to See the Profile for Gabby-gwd

11/8/07 2:28 PM
After ordering a Canon SD870IS camera we recieved a call from TheDigitalNerds and wanted to sell me high priced accessories. I didn't buy any and the person hung up hurriedly. Three days later the order was cancelled due to out of stock. After checking their site it says the camera is available. If you don't pay the high price for their accessories you won't recieve a low priced product!

Very Dissatisfied
Reviewer: ijn
User Rating: 
Click Here to See the Profile for ijn

11/5/07 9:24 AM
I mistakenly looked at the reviews of this store using the search engine site ratings, and did not do my usual check of independant store rating site.  
 
Same as many other comments I see here, I ordered a Canon S3-IS and then received an e-mail to call. The web site said that the camera was in stock. The salesman tried to sell me a case, memory, batteries, the works. I told him that I have the exact same camera but broke it and needed an identical replacement, and did not need extra's. He then tried to sell me a 5 year warranty that cost $199 when the camera only cost $189. I mentioned that it was more than the camera so he dropped the price to $129. He offered 512 MB of memory for $49, then 1 Gig for $99, then 2 Gig for $199. Umm... 2 gig of memory is available at the corner store for $29. He did then offer the 2 Gig for the prices of the 1 Gig, with a case tossed in for good measure, but I needed none of them. He then said that I should not use Alkaline batteries because they will damage the camera. Hmm... why does the camera come with 4 alkaline batteries then? I told him that I understand if they can't sell the camera for that price, but he said that I would be receiving my order shortly. Then today, 5 days after the phone call, I get the following letter from them:  
 
---------------------------------------------  
We thank you for your order and appreciate you shopping with us .  
Due to the product you ordered being out of stock for 6-8 weeks from today's date. We have cancelled the order . when or if we get the product again in stock soon will send you an email to place an order please do not resubmit your order again . sorry again and thanks for your understanding .  
----------------------------------------  
 
What I undersand is this... they wasted my time, so I decided to spend a few more minutes and let people out there know that this store is of the lowest quality and should be avoided like the plague.  
 
During the entire process, I never got upset with the salesman. He is probably making most of his salary on the commissions from the sales of the hyper-mark-up items that he was trying to push. They just simply canceled the order because it would be a money-loser of non-profit case. Their business plan includes wasting lots of people's time.  
 
Avoid, Avoid, Avoid.

Very Dissatisfied
Reviewer: R0ger
User Rating: 
Click Here to See the Profile for R0ger

10/28/07 10:16 AM
Classic "bait and switch". The web site claims their Panasonic DMC FZ50K was in stock and carried a US warranty. It was not listed as refurbished. They were nice about me pointing this out, and agreed that was the case. But as soon as they found out that I wasn't going to buy any of the over-priced accessories, the salesman went to re-check availability. Then the manager got on the lin e and told me the order was cancelled.  
Update: The cancelled order was confirmed by email. Since these guys are lying every time their mouth moves, I'm a little worried about them having my credit card number. I have reported this case to the NY Att. Generals website, and urge everyone else to do likewise.  
www.oag.state.ny.us/online.forms/complaint_alert.jsp  
In closing, I would only try doing business with these people if you are a professional proctologist looking for your biggest challenge!

This review was modified by its author, R0ger, on 11/7/07 9:34 AM.

Very Dissatisfied
Reviewer: 4js
Click Here to See the Profile for 4js

10/7/07 7:14 PM
Very good price on camera but didn't ship until you call. When called wanted to sell very expensive other stuff. Did not sell the original item at price when other expensive stuff was refused. I would call it false advertising.

Very Dissatisfied
Reviewer: dtruax
Click Here to See the Profile for dtruax

10/5/07 9:33 PM
thedigitalnerds suck big time. The original purchase was a Canon S% IS. Since I didn't purchase their overpriced "additional items" they canceled my order. What BS. DO NOT DO BUSINESS WITH THIS COMPANY.

Very Dissatisfied
Reviewer: ascaer
Click Here to See the Profile for ascaer

10/3/07 4:46 PM
I ordered a camcorder at a very good price. I was then required to call in to confirm the order. They then tried to sell me an extra battery saying that it wasn't worth it to buy the camera without a longer-lasting battery. I declined. Turns out today the camera is out of stock and they have canceled my order.

Very Dissatisfied
Reviewer: bazooki
User Rating: 
Click Here to See the Profile for bazooki

9/10/07 12:51 PM
After placing the order I was informed by email to give them a call. I was told that I had to purchase a memory card as well otherwise they could not sell me the product I ordered. After refusing, I was told that the product ordered was out of stock. The person I talked with was very rude. This company is a fraud. Their memory cards are extremely over priced. Watch out!!!

Very Dissatisfied
Reviewer: tvl
Click Here to See the Profile for tvl

9/9/07 3:47 PM
Placed an order for a camera, received an email to call them to confirm, which I did. They then proceeded to try to sell me accessories, which I declined, then told me the manual was in Japanese, and that the jacks on the camera were european style and that it would cost an additional $100.00  
to get the American version! What a scam operation, I told them to cancel my order! Stay away from these guys!

Very Dissatisfied
Reviewer: pvanhouten
Click Here to See the Profile for pvanhouten

9/9/07 12:33 PM
BEWARE - DO NOT USE DIGITALNERDS - YOU WILL BE SORRY!  
 
Placed order with DigitalNerds.com for Canon DS850 digital camera. Received email asking to call for confirmation. Called and was told battery life of camera was only 15 minutes and offered a secondary battery for 4x the price I found it on other sites. I responded thank-you for offering, but please ship only the camera. Operator was polite and stated that the camera will be shipped within next two days. Today I received an email that the camera is not expected to be in stock for 6-10 weeks and the order was cancelled. However, their site and others pointing to their site say it is in STOCK.  
 
WARNING: STAY AWAY FROM THIS RESELLER.

Very Dissatisfied
Reviewer: justagrrl
User Rating: 
Click Here to See the Profile for justagrrl

8/31/07 12:53 PM
Placed order online for camera. Rec'd email saying I had to call to confirm order. Called and, like everyone else, was offered memory card and battery at oulandish prices. Told them I already had these products. They then said the camera was actually refurbished and a new one would be $150 more. I told them their website doesn't say anything about it being refurbished. He then told me, rudely, they didn't want me as a customer and the order was cancelled.  
 
I'm concerned that they have my credit card number.  
 
Called the FTC at recommendation of another post here.  
 
Contacted BBB and asked them to start a file on this company.  
 

Very Dissatisfied
Reviewer: ktb
User Rating: 
Click Here to See the Profile for ktb

7/29/07 3:18 PM
Ordered a camera online, but was instructed to call to confirm. When I called they tried to sell me an accessory kit I did not want. When I declined they insisted that the camera came with a "sample" battery that would last only 15 minutes, which was totally untrue. When I continued to decline to accept their accessory package, they informed me that the price was for a "refurbished" camera and it would be another $40 to get a new one. They claim the website said "rfb" if you scrolled down far enough, but I found them by a price search for a new camera. By that time I'd had enough and cancelled the order.

Very Dissatisfied
Reviewer: Army Major
Click Here to See the Profile for Army Major

7/24/07 11:54 AM
This business is totally bogus. Their modus operandi is to have people purchase an underpriced item. If you refuse their overpriced add ons the CANCEL YOUR ORDER.  
As an observant Jew I am disgusted and embarrased by these people in Brooklyn.

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