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"Overall I am happy with Digi-key and continue to order from them, however, there ARE obvious areas where they can improve. Most people know that Mouser is the big competitor, and I normally go with the one that has the specific components that I need, but when they both have them, I tend to go with Mouser because they have better packaging and tracking info.Digi-key packages components inconsistently and in ways that make it harder to deal with things later. For instance, some bags are stapled together while others are heat sealed. There seems to be no rhyme or reason to the size of the bags they use. I'd prefer ziplock bags (like Mouser uses). Just today I received my order. It was sent quickly and was totally correct and they used recyclable materials. All this is great. The trouble was that in looking at the packing list and online order history there is no indication of the shipping charge NOR the brands of the components that I ordered: all I have is part numbers! So I am forced to go back online and look up individual components again and then write the brands on the labels that they stapled to the bags.Looking at a previous order of capacitors, I note that I had to take my own zip-lock bags and repackage some of them simply because the bags they used in those cases were just unusable. Other bags in that order were fine. So I end up with a mish-mash of bag types. It's like some teenagers got together and decided to be really inconsistent just to play with my head!I should also point out that there may be some older reviews here indicating that Digi-key has an order minimum, but that is no longer the case.One time I misplaced a bag of components I had ordered and because there were so many small bags, became convinced that they were left out of the order. The customer service people were the best and sent new components without any argument very quickly. Of course I felt guilty later when I found that lost bag!"
"I ordered a transistor from Digi-Key on a Monday and had it in my mailbox on wednesday. Great quality, price and easy to navigate website."
"Digi-Key almost always has what I need in stock and will get it to me the next day. Have ordered from them hundreds of times through my work and only had one error and that was an error from the manufacturer."
"To British Columbia Canada in a day and a half!!! What a wonderful company who'll treat you like gold even with a small order like mine. Count on me to come back again. Digi-Key are the greatest!"
"My order with Digi-Key was very small. They did not "jack" me with exorbitant shipping charges, the product was extremely well packaged, and delivery was prompt! I HIGHLY recommend this firm for their professionalism and EXCELLENT service."
"Highly recommended for their good web site, easy ordering system and lightning fast delivery. Ordered Thursday and arrived in Denmark Monday at mid day by UPS express. Everything packed separately in small plastic bags, very structured and professional approach.I will definately do business with Digi-Key again soon."
"Ordered some parts to fix my guitar amp from here. Great selection, great prices, and fast shipping, even when choosing the cheapest option. I will definitely shop here again when I need electronic parts."
"Wonderful company. Ordered a few capacitors and resistors on a Thursday morning, and they were at my door on Saturday morning. I even chose the cheapest shipping method. Definitely impressed and will most likely buy more from them in the future."
"One of the very best (maybe THE best) businesses I've had the pleasure of dealing with. Love how they have datasheets AND pictures for most of their items. I ordered late Friday afternoon, chose cheap USPS shipping, and had all my parts on Monday. Digikey had packed them with recyclable brown paper padding in a small box with all seams taped. Each part type came in its own plastic bag with affixed label. Very, very impressed. I'll be back!"
"Fabulous Service! Excellent Price!Received my order from Minn to Fl in twodays. Couldn't believe it!Been in business since 1952 too!"
"Digikey is simply the best place to go for electronics components. Their website can be daunting to navigate at first, but now that I am comfortable with it, it has almost become my goto place for locating an opamp or other coponents based off of some preliminary specs. Fast service and shipping, reliable stock counts, what more could I want."
"THE BEST! This is the store for your electronic needs. They don't overcharge you with shipping like Mouser. Digikey first class shipping is always $2 and Mouser's minimum shipping charge is $6.85. The only thing they are lacking is a good potentiometer selection, Mouser has them beat on that. But for Nichicon capacitors and Dale resistors, Digikey always has the best prices"
"Stocked one of the hardest to get Atmel chips in the US right now. Price point was right where it should be, not gouging the customer for a shortage of inventory. Shipped quickly and very well packed using eco-friendly materials. Shipped very quick. "
"Ordered some capacitors. Had everything I was looking for. Had great prices and excellent selection of numerous brands and hard to find items. Super fast shipping even ordering UPS ground. Got proper order in great packaging in less than a week. Very highly suggested site."
"Their packaging is nice.fast shipping.saved me a lot of money for replacing the caps on my tuner box."
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