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diamondonnet.com/

Apparel & Jewelry

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All Customer Reviews (32)

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Rating 10/10 5/5
modified review posted Aug-17-2008

"I was wary of buying something as expensive as an engagement ring from a store I hadn't dealt with or heard of before, but the prices were excellent, and my credit card company is good at disputes, so I took the chance. And I'm glad I did. This is a great company.

I'd checked Blue Nile and some wholesalers (local and online) along with the standard jewelry stores (Kay, Reeds, etc). I'd been to pricescope.com (a must for anyone shopping for a diamond) and done my research. I'd found what I thought were some decent prices, but DiamondOnNet blew them all away.

I then accidentally wandered onto their development site and ordered the ring based on outdated platinum prices, saving me $400. And they actually honored the price mistake - not something you see very often anymore. (For those of you who are thinking about doing it on purpose, the problem has been fixed, and orders can not be placed on the development site anymore). Even without the price mistake, their prices were much better than anyone else.

I then called and spoke with Bijan, who picked out an absolutely stunning stone for me. I was afraid that it may not be exactly what I was looking for, but I realized when I got it that I should just trust the expert. I've seen lots of stones, but never one this nice, and definitely not for that kind of price.

They have an option (which I took advantage of) where they will send you the setting and stones, loose, before you actually purchase them, for pretty much just the cost of shipping ($20). It really helped me feel better about the whole process, because I wasn't sure who these people were or if they were even legit. There was a slight miscommunication, so for those of you who want to use this option - the diamonds come finished, polished, and ready for use, but the setting is still a little rough and unfinished. It looks good, but not as good as it will eventually. We got it all sorted out, though, so I'm still happy overall.

I ended up getting a 3-stone platinum ring with a tcw of 1.36, including a center stone that's ideal cut with hearts & arrows and D-colored, for under $3000. I couldn't be happier.

I'm not saying you should definitely order from them. If they hadn't had a setting I liked, I doubt I would have. But don't count them out. They have customer service like they used to, and like all companies should - quick, attentive response, and the customer comes first. "

Rating 10/10 5/5
modified review posted Sep-02-2008

"Trust, Trust, & Trust.
Absolutely incredible! Beautiful setting, and excellent customer service in working with me to produce an absolutely perfect ring for the occasion.
We will recommend you to all our friends, Diamondonnet prices are really low as they advertise,Thank you to Sam and the team.
Marry
"

modified review This review was modified by Marry Jo on September 02 2008 02:52:07 PM
Rating 10/10 5/5
modified review posted Sep-15-2008

"The ring was absolutely beautiful. I was very hesitant ordering such an expensive item through the internet, but I will stand behind Diamondonnet anytime. I will be doing more business with them in the near future, and have referred my fiancee's parents to the company as well. Definately a great source and very helpful on the phone. "

Rating 10/10 5/5
modified review posted Sep-15-2008

"I purchased a 1.33 Ct. 3-Stone Platinum ring amost a year ago for my wife for our 10 year anniversary. At the time, I looked at other stores but the prices were too much. I had planned on spending no more than $3000.00 and I still wanted an excellent price. Well, in traditional jewelry stores a 1 Ct. platinum setting was more than $4000.00 and so I went to the internet.
I have always bought from bluenile.com, but their 1 Ct. platinum ring was $3300.00 and the diamond characteristics sucked. Don't get me wrong, the ring was beautiful and I know bluenile to have excellent quality, but the prices were still too high.
I just happened to find DiamondonNet.com and was skittish at first but, after doing a little research about the company I felt a little better. I admit that everytime I shop online with a company I never heard of, I get nervous about getting ripped off. Well, I took a chance and placed an order for the 1.33 Ct. ring and a little while later DiamondonNet.com called me to confirm the order and made sure that everything was correct with the order. I felt even more at ease. The ring was constructed and overnighted to me via FedEx and I was amazed at the beauty of the ring.
The ring was a 0.80 ct. platinum setting with color F, clarity VS2-SI and the center diamond was color F, clarity VS2. The total cost of the ring was $2300.00 and I had it appraised at $3275.00.
To this date the craftmanship of my wife's ring has been exceptional and I highly recommend DiamondonNet.com. The only problem I have is our 11 year anniversary is coming up and she now wants the eternity band to match the ring.
Thanks DiamondonNet.com.

Sincerely,
Mark Stevens"

Rating 10/10 5/5
modified review posted Oct-03-2008

"I selected DiamondOnNet based on the highly favorable ratings that they have received recently. I can only add to that, and say that the service I received was outstanding!

Operating under a very short time frame prior to our engagement, the staff at DiamondOnNet was very accommodating, to the point of emailing me photos of selected settings and stones, and even creating Photoshopped mock-ups of the setting, while it was still being cast.

I also give my highest appreciation and commendation to Bijan Shams, for (1) pointing out that the stone I had originally selected had a visible flaw, and recommending one that was of far better quality, (2) working with me on a short timeframe to cast a custom setting, (3) accommodating my request for Saturday FedEx delivery, and (4) personally calling me, at 7:00 AM local time Saturday for him, to confirm that I did receive the ring, after FedEx had screwed up the delivery instructions.

My new wife and I can say truthfully that DiamondOnNet created the most beautiful setting, with a fabulous round center stone, that we have ever seen. We will certainly be ordering from them again, soon!"

Rating 10/10 5/5
modified review posted Oct-23-2008

"I wanted to upgrade my wifes engagement ring setting and she fell in love with a setting on Diamondonnet.com. We spoke with Bijan about the setting and he sent us one on consignment to see if we liked it, he also sent another one that he thought we might like. My wife liked the original setting and he actually redesigned it to suit my wifes diamond. In the beginning, I was nervous about the transaction because it involved mailing the company my wifes current ring to have it set in the new setting. Bijan was very patient and understadning he was there to answer all of my questions and communicated clearly with us all the way.

I was also under a time constraint and needed the ring here by today actually, he was able to get it ot me two days before I needed it so I could give it to my wife before I left for overseas. My wife is so happy with her new engagement ring, we will definitly be using Bijan in the furutre when I upgrade her wedding band. "

Rating 10/10 5/5
modified review posted Oct-25-2008

"We searched a lot of places before we found diamondonnet.com. The show of customer support and professionalism was simply amazing. Also, the quality of the diamond I got on diamondonnet.com far surpassed the quality and clarity of any diamond I saw on Blue Nile or any other website out there. I will make sure my husband buys all my anniversary rings, wedding presents from diamondonnet.com.
Thanks a lot for a great deal."

Rating 10/10 5/5
modified review posted Nov-04-2008

"I greatly enjoyed the process of purchasing from the DON. I found their website to be very well constructed and offers of stones and settings were very extensive. But of course it is the price that really caught my attention. I was on the market for a 1.5c diamond set in platinum and did considerable reseach/price comparisons among other website and local dealers including costco. All-in-all, DON was most sensibly priced and thus they got my deal.

The ordering process was seamless. The ring arrived just when they say it would with full range of certifications. "

Rating 10/10 5/5
modified review posted Dec-14-2008

"Bought this item a year ago and when they requested for a feedback about my purchase, I'm very glad to do so because they were very helpful with my purchase. The price was a good bargain and the quality was very good. My girlfriend was so happy about her gift. I definitely recommend them to everybody and in fact ive recommended to a couple of my friends who were also very happy about their experience."

Rating 10/10 5/5
modified review posted Dec-18-2008

"After much research on diamonds, we decided to purchase my 10 year anniversary ring for Christmas. I searched high and low for a three stone princess cut, 2 ct. ring in white gold.I looked at a few at the local jewelers in my area and couldn't find what I was looking for at a reasonalbe price. I searched the internet and found DiamondonNet's website. They had exactly what I was looking! At first, I was very skeptical so I did a little research on this company through BBB (Better Business Bureau).

Their customer service was very helpful and they reassured me that if I wasn't satified with my ring, I could return it in 30 days with no questions asked. I placed my order, recieved the ring on time and had it appraised at a local jeweler. My ring appraised for $3000 more than I paid. We are very satisfied. Thanks DiamondonNet, I will definitely purchase my future diamonds from your company. "

modified review This review was modified by Valarie on December 27 2008 07:05:43 PM
 
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