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"Quite a pleasant experience. I bought an i-mate PDA2k (a rare item in itself), and after sending the URL of a competitor offering the same item at a lower price, I got a discount from $863 to $775.
After that, I received the item in three days, in perfect condition.
"I had to wait 10 long days to get my package, every time I called they promised to ship it soon. I didn't cancel the order only because customer service was polite and I got a discount for waiting that long."
"I called their phone on the site and the girl who answered a phone was very nice and gave me answers for the questions a had and advised the Pebl phone as the one that meets my needs. I ordered it and Bluetooth headset as well. i got the phone very fast. Later on I called and asked how to set up email and I was advised as well. Very good experience, and very helpful customer support. "
This review was modified by lexandra on February 07 2006 11:50:36 AM
"Buyer Beware! Terrible merchant! Don't be fooled by their low prices!
I purchased a phone from MobileBee.com, but when I called their customer service I found out that the phone is out of stock. (Their "In Stock" indicator was at maximum at the date of purchase). Then I was told that the phone is in back order, and it will be shipped next week. Next week comes along, and I called again. I was informed that my phone was shipped, got a tracking number, but all that was in the package was a plug converter and NO Phone! Now they're in the process to call UPS (not sure what would be the reason) and was told that I will be refunded the money. We'll have to wait and see."
"They are generally good. First time I got shipping upgrade for slight delay of the order, second time they offered me excelent exchange phone and I got a little discount. They made every effort to make me happy ;))) Really Caring Customer care...""
"My phone arrived in two days. They ported my phone number to a GSM carrier, so the phone worked as soon as I installed the SIM card. Very few people in the US have this great phone, and no one else here but MobileBee sells it with a contract discount -- at least no one I could find. I saved hundreds of dollars. I can't comment on their customer service, because I never had to contact them. Perfect transaction. "
"I got fully satisfied with the service of the company contrarily to some other buyers. I got my phones within short period of time. When I contacted them directly to know my order status, after 2 days of order setting, items had been already shipped. I even didn't expect to receive so qualified customer support service. An operator gladly provided with all the information I needed."
"I would say that their customer support service isn't so horrible as they helped me a lot. I had ordered a Prada phone with T-Mobile contact and received my order in 3 days although i was informed that they need 7 days to process the order with activation. When i received my order it appeared that the sim card was rejected. What? I was really upset as i had to pay my money for the T-Mobile service which i could not use. I contacted T-Mobile and they said that the phone was locked. I thought i bought an unlocked phone? So, I contacted MobileBee to find out what is going on. I called their support and the girl who answered a call was very nice and promised me to help. She was really confused as this phone should be unlocked. So, she just advised to send the item back for testing. I thought it would take me for ages to resolve this stuff but actually she was really very helpful and it took 3 days to get my phone back. It appeared that the phone was neither defective nor locked and the problem was with the very sim card. It was a drawback of T-Mobile. They gave me the faulty sim card. So, I just received a new sim card. I had a really great experience with MobileBee. Thanks alot!"
"I have a great buying experience online. To my mind, the delays and misunderstandings usually accompany any online business. The Mobilebee is not an exception. Recently, I have made a couple of orders though Mobilebee. With one of the orders there was a slight hassle as I didn't get an adapter for the charger and it took me 2 calls and 4 additional days to get it sent to me. As for now I will keep doing business with Mobilebee as I like their prices and haven't encountered any serious blunders so far."
"I thank you so much for your help up until this point and I certainly will come back to you when I need a new phone, since the experience I had with you nothing but satisfaction! It's hard to find a good place and good people to do business with this day and, even though, this time it was not good on the phone technical side (the battery was not keeping charge well) which happens time to time but in human interaction, you had done a wonderful job! Because, I know that people this day are very much sensitive and quickly criticize and get rude when it comes to problems and dissatisfaction but not enough to give praise and complement to the people that served them! So thank you for everything and even if I could get the phone this day anywhere else, but just know that I only want to get it from you!"
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This review was modified by 
![Share](javascript:share_rating({"review_body":"I had to wait 10 long days to get my package, every time I called they promised to ship it soon. I didn\u0027t cancel the order only because customer service was polite and I got a discount for waiting that long.","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/227863#comment227863","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"Outspoken","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I called their phone on the site and the girl who answered a phone<br>was very nice and gave me answers for the questions a had and advised <br>the Pebl phone as the one that meets my needs. I ordered it and Bluetooth headset as well.<br>i got the phone very fast. Later on I called and asked how to set up email and I was advised as well.<br>Very good experience, and very helpful customer support.<br>","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/242254#comment242254","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"lexandra","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Buyer Beware! Terrible merchant! Don\u0027t be fooled by their low prices!<br><br>I purchased a phone from MobileBee.com, but when I called their customer service I found out that the phone is out of stock. (Their \u0022In Stock\u0022 indicator was at maximum at the date of purchase). Then I was told that the phone is in back order, and it will be shipped next week. Next week comes along, and I called again. I was informed that my phone was shipped, got a tracking number, but all that was in the package was a plug converter and NO Phone! Now they\u0027re in the process to call UPS (not sure what would be the reason) and was told that I will be refunded the money. We\u0027ll have to wait and see.","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/255621#comment255621","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"ccchr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They are generally good. First time I got shipping upgrade for slight delay<br> of the order, second time they offered me excelent exchange phone and I got<br> a little discount. They made every effort to make me happy ;))) Really<br> Caring Customer care...\u0022","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/270320#comment270320","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"gregvand","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My phone arrived in two days. They ported my phone number to a GSM carrier, so the phone worked as soon as I installed the SIM card. Very few people in the US have this great phone, and no one else here but MobileBee sells it with a contract discount -- at least no one I could find. I saved hundreds of dollars. I can\u0027t comment on their customer service, because I never had to contact them. Perfect transaction. ","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/290728#comment290728","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"parrhasius","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got fully satisfied with the service of the company contrarily to some other buyers. I got my phones within short period of time. When I contacted them directly to know my order status, after 2 days of order setting, items had been already shipped. I even didn\u0027t expect to receive so qualified customer support service. An operator gladly provided with all the information I needed.","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/324517#comment324517","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"volodimir","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would say that their customer support service isn\u0027t so horrible as<br> they helped me a lot. I had ordered a Prada phone with T-Mobile<br> contact and received my order in 3 days although i was informed<br> that they need 7 days to process the order with activation. When i<br> received my order it appeared that the sim card was rejected. What? I<br>was<br> really upset as i had to pay my money for the T-Mobile service which i<br>could not use.<br> I contacted T-Mobile and they said that the phone was locked. I<br> thought i bought an unlocked phone? So, I contacted MobileBee to<br>find out what is going on.<br> I called their support and the girl who answered a call<br>was very nice and promised me to help. She was really confused as this<br>phone should be unlocked. So, she just advised to send the item back<br>for testing. I thought it would take me for ages to resolve this stuff<br>but actually she was really very helpful and it took 3 days to get<br>my phone back. It appeared that the phone was neither defective nor<br>locked and the problem was with the very sim card. It was a drawback<br>of T-Mobile. They gave me the faulty sim card. So, I just received a<br>new sim card.<br> I had a really great experience with MobileBee. Thanks alot!","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/326306#comment326306","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"Oumar","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have a great buying experience online. To my mind, the delays and<br>misunderstandings usually accompany any online business.<br>The Mobilebee is not an exception. Recently, I have made a couple of<br>orders though Mobilebee. With one of the<br>orders there was a slight hassle as I didn\u0027t get an adapter for the<br>charger and it took me 2 calls<br>and 4 additional days to get it sent to me. As for now I will keep doing<br>business with Mobilebee<br>as I like their prices and haven\u0027t encountered any serious blunders so<br>far.","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/332099#comment332099","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"Hashim","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I thank you so much for your help up until this point and I certainly will come back to you when I need a new phone, since the experience I had with you nothing but satisfaction! It\u0027s hard to find a good place and good people to do business with this day and, even though, this time it was not good on the phone technical side (the battery was not keeping charge well) which happens time to time but in human interaction, you had done a wonderful job! Because, I know that people this day are very much sensitive and quickly criticize and get rude when it comes to problems and dissatisfaction but not enough to give praise and complement to the people that served them! So thank you for everything and even if I could get the phone this day anywhere else, but just know that I only want to get it from you!","link":"http:\/\/www.resellerratings.com\/store\/Despercia_LLC\/comment\/343796#comment343796","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Despercia_LLC.jpg","store_name":"Despercia LLC (formerly: MobileBee.com)","username":"tariq","rating":"5"}, "single");){kind=link}
"Quite a pleasant experience. I bought an i-mate PDA2k (a rare item in itself), and after sending the URL of a competitor offering the same item at a lower price, I got a discount from $863 to $775.
After that, I received the item in three days, in perfect condition.
Very pleased."