We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Decor Island
  • Decor Island

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      11218
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      1-800-440-5919
      FAX
      n/a
    • SUPPORT EMAIL
      cis@decorisland.com
      SUPPORT PHONE
      1-800-440-5919 Option 2

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.40/10 8.40/10
    Chance of future purchase: Rating 8.79/10 8.79/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 8.62/10 8.62/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Decor Island by clicking a star below.
Rating 4/10
2/5
2017-09-27

Poor Service

"My order was cancelled after 5 days with no real explanation. Great waste of time. Will never order from this company again."



No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-26

JACLO REPLACEMENT PARTS

"Very fast easy ordering with all shipping options"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-25

"GREAT JOB! THANK YOU VERY MUCH."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-24

"What I needed, fast and easy online"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-23

Mobile view is tough

"Easy to through fields but layout is brutal. So small."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-19

"Very easy check out. Will order again."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-18

bargain hunters delight

"overall shopping was good but the search engine was problematic."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

Lowest Price Insinkerator Heater

"Placed the order in a flash. Decor Island was the lowest price for a brand name water dispenser heater. And no shipping cost. Love it."


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-17

I hope everything works!

"I ordered this offline because of the reduced price compared to other websites, plus the sale that was going on. However, I am skeptical due to the return fee and possible issues there. So I'm keeping my fingers crossed that it comes and nothing is broken so I have to return it. Staying positive and optimistic!!!"


No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-17

Not Sure about you

"I needed a wall mount footbath. your site had me put in my email to get 15% off which I did - never got the email. went to CS to ask and no one was there so left email. finally get a link and the code didn't apply to my order. If it was a discount to sign up - then I should have been applicable no matter what I ordered. Not too impressed with the CS or the site."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

You'rew always welcome to Decor Island.

"Great Prices and service make a Decor Island visit a pleasure and hard to beat. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

"The shopping and buying experience was super easy The prices were far cheaper here than anywhere else I looked, even in my local discount stores. "


No Avatar

Verified Customer
Rating 2/10
1/5
2017-09-15

Misleading pricematch policy

"I was initially excited by the claims made on the site about pricematching. I would have loved to have brought all my business to Decor Island. However, the misleading pricematch policy was a disappointment. There is nothing stated in the rules and conditions about prohibiting price matches from more than one retailer. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-14

"Easy company and website to deal with"


No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-12

prices awesome, problem with the code promised

"Hi. I went on your site to purchase a water heater for my insinkerator and a pop up said to sign in and you would send a 15% off coupon. A link came but there was no place to go with it.....so I sent live chat a note and got an email saying it was coming. no live chat. Then a person said it didnt qualify.
Very bait and switch....Please advise. I have placed the order but may not come backl
"


Learn about Our Reviews

Share Decor Island's store rating

Decor Island is not a merchant member. If you're this merchant, learn more!

Decor Island is not a merchant member
Decor Island does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »