5/5

posted Feb-01-2012

"Cheapest place out there for SaniFlo toilets! "

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5/5

posted Jan-30-2012

"with all the competition on the web for shopping, the lowest price is not the only thing i look for. the manner and patience over the phone is very important to me aswell. thank you."

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1/5

posted Jan-28-2012

"Very poor service, they don't send you a tracking number even after almost calling everyday. It took almost 10 days for one of my orders, and I still have not recieved the other even after paying for expediated shipping, when I call them them they don't have a tracking number and customer service is only open between 10.30 and 5 pm. I would never buy from them again."

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5/5

posted Jan-24-2012

"Even though Vigo vanitys were on back order, the sales team helped me with accomodating me in all my needs through my project and getting every little detail down to the right toilet seat."

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5/5

posted Jan-22-2012

"We used decor island to purchase bathtubs, sinks and toilets for our renovated bathrooms. The sales person Joe was VERY helpful. He know all the right questions to ask about all the things we needed to buy and was so helpful. I did research to make sure I was getting the best possible pricing and indeed they beat all the places I found online. I highly recommend you shop at decor island for all your bathroom needs. Thank you"

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5/5

posted Jan-18-2012

"being from Quebec its easy to shop here becase french is my best language. the charge for shipping is very resonable for the large items that i buy."

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1/5

posted Jan-15-2012

"I placed an order on 12/1//11 for a bottom grid for a sink. It stated: to ship immediately. Amazingly, I did receive the item on 1/11/12 (one full month later) soon after I made a complaint to paypal resolution center. I made numerous calls to check on the order and delivery and was given the run around. The floor manager I spoke with at least 3 times was very curt and told me that there was no one else for me to speak with. Evidently, he does not have a manager above him. I became rather frustrated and felt that I should receive a discount for the false promises and was told that I could receive a credit to purchase another item from Decor Island. That would have been fine if I had been communicated with along the way instead of me having to constantly follow up. At this point, I will not be purchasing from Decor Island for future purchases as I was disappointed in their customer service which they tout on their website and lack of follow through."

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5/5

posted Jan-13-2012

"I am one of the most clueless people out there when it comes to toilets and plumbing. i called Decor island and got a guy who explained everything quick n clear to me. it was brilliant."

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5/5

posted Jan-13-2012

"I ordered a sink from another retailer, only to discover, as they were demolishing my kitchen, that it was not enroute as I had been told. I called Decore Island. Joey hunted for a sink and made suggestions re possible replacements.
I chose to wait for the original choice, and was told it would be a month wait. It arrived in perfect condition 2 weeks later. I am very pleased"

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5/5

posted Jan-12-2012

"Ordered a combination bar sink with faucet,sink,stopper and strainer.They had everything but the strainer but filled the order with another one so they could complete my order.Really appreciate that they could do that as everyone else was out of stock till the end of February and I needed it much sooner for a building project that starts very soon. "

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