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"Good day, I been meaning to write you this message to let you know how happy and satisfied I am with the 2 pair of designer glasses I purchased from your company, to be quite honest I was very impressed and surprised to see how honest and upfront you were when first informed me that one of the frames were damaged and gave the opportunity to choose another frame specially when I was a bit hesitant in buying over the internet for the first time, not only you gave me the chance to decide whether to choose another frame but also a discount for future purchases and once I made up my mind I received my glasses in a prompt and professional manner and that I truly appreciate, I have mentioned the situation to my relatives and they all know how difficult I can be when it comes to being happy with a purchase made, I want to thank all your staff for the assistance provided, keep up the great job and most definitely will purchase from your company in the future.
"I would consider myself a savvy online shopper & do my homework when it comes to researching a good deal. In this case when comes to eyewear, this site exceeded my expectations in many ways. Their prices & selection are outstanding I must say & their customer service is TOP NOTCH all-around. -- I work in customer service & can appreciate the many small attentions to detail this site provided, making my buying experience with them very enjoyable. Thanks, BAWalling@verizon.net
"I've received the Roberto Cavalli sunglasses! Thank you! They are fabulous!! This is the 4th pair of sunglasses I purchase from Decormyeyes.com. Best sunglasses and prices ever! Thanks again.. you have a customer for life! DP"
"This must be the fastest delivery ever!!! Just got the package. Loooove the glasses, both top quality! Will definitely buy from you guys again this summer!
"I searched a lot of online sites for frames. I was dubious about not being able to try on frames first, but their return policy was enough to reassure my initial hesitation. I first had an issue with an item that was discontinued, and they went the extra mile by searching their sources to find, and even alert me to other frames in the style that I might like as an alternate.
Frames arrived very quickly, were better than I expected, and their price and service couldn't have been better.
In a world of anonymous and "virtually" non existent customer service, particularly when shopping online, EyeWearUs/Decormyeyes went above and beyond. Will be back and telling friends.
I just reread a lot of reviews by others that have had problems with the CS there..and i have to say my experience dealing with Stanley the owner/manager? was never less than perfect, and even included an IMMEDIATE I mean minutes! ) partial refund to ny Card for a discontinued item. Who knows, maybe ya gotta be a New Yorker. they worked for ME! Capisce?
M.J Los Angeles "
This review was modified by 2kdata on February 25 2009 04:20:00 AM
"Thank you so much for my Gucci 1438 glasses. I could not believe my eyes when i opened the parcel. The model is discontinued and i was not able to find them anywhere in Canada. The item is in a perfect, new condition, in original package, the service was great, delivery prompt. Can not say enough. I am very happy. Will be returning for sure. "
This review was modified by ol15 on May 21 2009 05:04:19 PM
"This merchant is a scam. I ordered a frame for $252.94 and after not receiving it this is what I get:
I am very very sorry for the delay in your order. Let me explain what happened. The item was in stock with a Store Quantity of 1. Prior to each shipment my team Checks each and every frame to make sure they 100% perfect with no issues or problems. The item you purchased had contained a small crack on the frame and I was not Comfortable in sending you this item as it was.
What I did was send the item back to the Company for a replacement and to order a new one.
We only sell 100% brand new authentic designer items That are pretty pricey and we must adhere to a high level of perfection. I got a phone call later in the day to inform us that this particular item is DISCONTINUED
What do you want to do? Maybe you want to select an entirely different frame??
I have noted your account and have issued you a 15% OFF your next order for this problem. The 15% is fully transferable to any of your family friends, coworkers or anyone you know.
You may use this discount on both of our website.
Once again I am very sorry for this dissapointment I know what it feels like to wait for something you really want.
Have you read our testimonials and reviews?? http://www.decormyeyes.com/testimonials.asp http://www.eyewearus.com/testimonials.asp
These items are 100% brand new and Authentic, direct from the manufacturer. They come complete with certificate of authenticity, protective case and dust cloth. Every product is exactly as pictured. We own several stores around the country so there are no issues with authenticity. Our prices are much lower then the average retail location as we don't have to pay rent. Our site is the best place to buy sunglasses online. Our Prices are the lowest!! Customer Service at its Finest http://www.DecorMyEyes.com http://www.EyeWearUs.com Crystal Keys
Toll Free : 800-995-9373 or (800) 439-5168 Extension 109 Fax Number : 347-823-2967 From Australia : 61280147255 From United Kingdom : 442030516893 Instant Live Chat : http://messenger.providesupport.com/messenger/decormyeyes.html "
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![Share](javascript:share_rating({"review_body":"Good day, I been meaning to write you this message to let you know how happy and satisfied I am with the 2 pair of designer glasses I purchased from your company, to be quite honest I was very impressed and surprised to see how honest and upfront you were when first informed me that one of the frames were damaged and gave the opportunity to choose another frame specially when I was a bit hesitant in buying over the internet for the first time, not only you gave me the chance to decide whether to choose another frame but also a discount for future purchases and once I made up my mind I received my glasses in a prompt and professional manner and that I truly appreciate, I have mentioned the situation to my relatives and they all know how difficult I can be when it comes to being happy with a purchase made, I want to thank all your staff for the assistance provided, keep up the great job and most definitely will purchase from your company in the future.<br> <br>Sincerely,<br> <br>Rocio Valle - Alberta, Canada<br>","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/404091#comment404091","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"Rosie1967","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would consider myself a savvy online shopper & do my homework when it comes to researching a good deal. In this case when comes to eyewear, this site exceeded my expectations in many ways.<br>Their prices & selection are outstanding I must say & their customer service is TOP NOTCH all-around. -- I work in customer service & can appreciate the many small attentions to detail this site provided, making my buying experience with them very enjoyable.<br>Thanks,<br>BAWalling@verizon.net<br><br>","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/411638#comment411638","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"bawalling","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve received the Roberto Cavalli sunglasses! Thank you! They are fabulous!! This is the 4th pair of sunglasses I purchase from Decormyeyes.com. Best sunglasses and prices ever!<br>Thanks again.. you have a customer for life!<br>DP","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/417732#comment417732","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"dorispanos","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This must be the fastest delivery ever!!! Just got the package. Loooove the glasses, both top quality!<br>Will definitely buy from you guys again this summer! <br> <br>Thanks,<br> <br>Marielle<br>","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/421566#comment421566","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"mallonmarielle","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hi Stanley:<br><br> <br><br>Thank you for your hard work and following up on this order.<br><br>We got the frame today and my wife was extremely happy to receive this package.<br><br>Great job and thanks again<br><br>Bela<br><br>","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/429381#comment429381","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"bela11","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thank you, I have received my sunglasses, they are great.","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/434623#comment434623","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"Clubnites","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I searched a lot of online sites for frames. I was dubious about not being able to try on frames first, but their return policy was enough to reassure my initial hesitation. I first had an issue with an item that was discontinued, and they went the extra mile by searching their sources to find, and even alert me to other frames in the style that I might like as an alternate.<br><br>Frames arrived very quickly, were better than I expected, and their price and service couldn\u0027t have been better.<br><br>In a world of anonymous and \u0022virtually\u0022 non existent customer service, particularly when shopping online, EyeWearUs\/Decormyeyes went above and beyond. Will be back and telling friends.<br><br>I just reread a lot of reviews by others that have had problems with the CS there..and i have to say my experience dealing with Stanley the owner\/manager? was never less than perfect, and even included an IMMEDIATE I mean minutes! ) partial refund to ny Card for a discontinued item. Who knows, maybe ya gotta be a New Yorker. they worked for ME! Capisce?<br><br>M.J Los Angeles ","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/442956#comment442956","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"2kdata","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thank you so much for my Gucci 1438 glasses. I could not believe my eyes when i opened the parcel. The model is discontinued and i was not able to find them anywhere in Canada.<br>The item is in a perfect, new condition, in original package, the service was great, delivery prompt.<br>Can not say enough. I am very happy. Will be returning for sure.<br> ","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/464235#comment464235","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"ol15","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This merchant is a scam. I ordered a frame for $252.94 and after not receiving it this is what I get:<br><br>I am very very sorry for the delay in your order. Let me explain what happened.<br>The item was in stock with a Store Quantity of 1. Prior to each shipment my team<br>Checks each and every frame to make sure they 100% perfect with no issues or problems.<br>The item you purchased had contained a small crack on the frame and I was not <br>Comfortable in sending you this item as it was. <br> <br>What I did was send the item back to the Company for a replacement and to order a new one. <br> <br> <br>We only sell 100% brand new authentic designer items That are pretty pricey and we must adhere<br>to a high level of perfection. I got a phone call later in the day<br>to inform us that this particular item is DISCONTINUED<br> <br>What do you want to do? <br>Maybe you want to select an entirely different frame??<br> <br>I have noted your account and have issued you a 15% OFF your next order for this problem.<br>The 15% is fully transferable to any of your family friends, coworkers or anyone you know.<br> <br>You may use this discount on both of our website.<br> <br>Once again I am very sorry for this dissapointment <br>I know what it feels like to wait for something you really want. <br> <br> <br>Have you read our testimonials and reviews??<br>http:\/\/www.decormyeyes.com\/testimonials.asp<br>http:\/\/www.eyewearus.com\/testimonials.asp<br> <br>These items are 100% brand new and Authentic, direct from the manufacturer. They come complete with certificate of authenticity, protective case and dust cloth. Every product is exactly as pictured. We own several stores around the country so there are no issues with authenticity. Our prices are much lower then the average retail location as we don\u0027t have to pay rent. Our site is the best place to buy sunglasses online. Our Prices are the lowest!!<br>Customer Service at its Finest<br>http:\/\/www.DecorMyEyes.com<br>http:\/\/www.EyeWearUs.com<br>Crystal Keys<br> <br>Toll Free : 800-995-9373 or (800) 439-5168 Extension 109<br>Fax Number : 347-823-2967<br>From Australia : 61280147255 <br>From United Kingdom : 442030516893 <br>Instant Live Chat : http:\/\/messenger.providesupport.com\/messenger\/decormyeyes.html<br>","link":"http:\/\/www.resellerratings.com\/store\/DecorMyEyes\/comment\/666834#comment666834","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DecorMyEyes.jpg","store_name":"DecorMyEyes","username":"yunkiabel","rating":"5"}, "single");){kind=link}
"hi ive got the glassess i love them thank you so much when needing another pair il for sure be comming back"