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"Do your research! This guy is a scamming liar. I sent my $400 Tom Ford glasses for repair and they said they couldn't send me an estimate because they were closed for inventory. I never heard from then again. I knew I was scammed and bought a new pair. After several emails, they finally said they sent me an estimate and I owed them $80 for the repair. I told them I never approved them to do the work and I never received the estimate and told them to just send the glasses back. They refused to send them back, threatened to resell them on ebay and started calling my home harrassing me for money!! When I picked up the phone and said stop calling the girl literally started yelling at me. My story is not the worst but I definitely beleive all that I read about this guy. Be careful!!"
"This is why this article is so good: http://best-inexpensive-web-hosting.com/bad-hosts-rank-highI would like to request Google to do that right away!"
"I too have fallen victim to this vendor - but in my case I sent him MY Revo' sunglasses to repair, and he STILL HAS THEM. It's great that he got nailed, but what do I do now to recover my property? This sucks - I have been a huge internet-buyer in the last 10 years, but in 2010 I got scammed TWICE!I blame the search engines for escalating this guy to a level where I saw his site, and used it. If they were aware of all the negative red-flags, then the listing should have warned me - I think. So the question still is: How can I get my property returned?Thanks!"
"This merchant is a scam. I ordered a frame for $252.94 and after not receiving it this is what I get:I am very very sorry for the delay in your order. Let me explain what happened.The item was in stock with a Store Quantity of 1. Prior to each shipment my teamChecks each and every frame to make sure they 100% perfect with no issues or problems.The item you purchased had contained a small crack on the frame and I was not Comfortable in sending you this item as it was. What I did was send the item back to the Company for a replacement and to order a new one. We only sell 100% brand new authentic designer items That are pretty pricey and we must adhereto a high level of perfection. I got a phone call later in the dayto inform us that this particular item is DISCONTINUED What do you want to do? Maybe you want to select an entirely different frame?? I have noted your account and have issued you a 15% OFF your next order for this problem.The 15% is fully transferable to any of your family friends, coworkers or anyone you know. You may use this discount on both of our website. Once again I am very sorry for this dissapointment I know what it feels like to wait for something you really want. Have you read our testimonials and reviews??http://www.decormyeyes.com/testimonials.asphttp://www.eyewearus.com/testimonials.asp These items are 100% brand new and Authentic, direct from the manufacturer. They come complete with certificate of authenticity, protective case and dust cloth. Every product is exactly as pictured. We own several stores around the country so there are no issues with authenticity. Our prices are much lower then the average retail location as we don't have to pay rent. Our site is the best place to buy sunglasses online. Our Prices are the lowest!!Customer Service at its Finesthttp://www.DecorMyEyes.comhttp://www.EyeWearUs.comCrystal Keys Toll Free : 800-995-9373 or (800) 439-5168 Extension 109Fax Number : 347-823-2967From Australia : 61280147255 From United Kingdom : 442030516893 Instant Live Chat : http://messenger.providesupport.com/messenger/decormyeyes.html"
"I wanted to keep quiet regarding my experience as the negative experiences narrated here far outnumber mine which is( believe it on not) POSITIVE!I have ordered a few times from Decor-my-Eyes and in fact, my first was for a pair of Chloe Myrtes sunglasses which was not in stock and I got the following email:----- Forwarded Message ----From: DecorMyEyes Sales Team To: Sent: Friday, 9 May, 2008 6:19:22 AMSubject: 1 x CHLOE 2119 CO4Dear Customer,I am very very sorry for the delay in your order. Let me explain whathappened.The item was in stock with a Store Quantity of 1. Prior to eachshipment my teamChecks each and every frame to make sure they 100% perfect with noissues or problems.The item you purchased had contained a small hairline scratch on thelense and I was not Comfortable in sending you this item as it was. What I did was send theitem back to theCompany for a replacement. We only sell 100% brand new authenticdesigner itemsThat are pretty pricey and we must adhere to a high level of perfection.I got a phone call today to inform us that this particular item 1 xCHLOE 2119 CO4 is on backorder for 2-3 weeks.What do you want to so? Maybe you want to select another color?Maybe you want to select an entirely different frame??The item should Be here on the day they backorder it. Sometimes itcomes in even earlier.A tracking # from UPS will be sent the night the item is shippedautomatically.I have noted your account and have issued you a 15% OFF your next orderfor this problem.The 15% is fully transferable to any of your family friends, coworkersor anyone you know.You may use this discount on both of our website.www.DecorMyEyes.com "
"DO NOT BUY from www.decormyeyes.com or www.eyewearus.com UPDATE Dec 06 2010Finally the bastard got what he was deserving for a very long time; he has been exposed and even arrested for cyber-bullying and fraud. http://www.cbsnews.com/8301-501465_162-20024803-501465.html http://www.pcmag.com/article2/0,2817,2373936,00.asp http://www.nytimes.com/2010/11/28/business/28borker.html?pagewanted=all http://www.observer.com/2010/daily-transom/google-enemy-1-charged-cyberstalking I found out too late that this vendor is not honest. I placed an order at www.eyewearus.com (sister website of DecormyEyes.com) for sunglasses, I haven't received any and after 3 weeks I contacted them through chat on their website and I canceled the order. It was confirmed in chat. Next day they send me an email that they don't have that item in stock but they can send me something similar. At that moment I knew already that they are a scam (see the complaints in the links below) and I told them that I canceled already the order and I hope that they did not charge my credit account...but they did since Sep 20 and after almost a month I haven't received any sunglasses. So be aware, it seems that this business, which has more websites (www.eyewareus.com, www.decormyeyes.com see bellow and www.bbb.com link)is a BIG FRAUD. unhappy customer Website Address: http://www.DecorMyEyes.com http://Decormyhome.com http://Eyewearus.com http://Eyeandsun.com http://OpticGenius.com http://GlassesExpo.com http://www.eyewearus.com http://www.eyewearandsunglasses.com/ I bet that they are more, cause I keep finding more websites. Business Name: Decor My Eyes Decor My Home eMalish Corporation Eye and Sun Eye Wear US Glasses Expo Optic Genius Playco Corporation http://www.bbb.org/new-york-city/business-reviews/sunglasses/decor-my-eyes-in-brooklyn-ny-95085/#rating http://www.complaintsboard.com/?search=eyewearus&everything=Everything http://www.complaintsboard.com/?search=decormyeyes.com&everything=Everything http://www.bizclaims.com/Company/decor-my-eyes-httpwww-decormyeyes-com-httpwww-eyewearus-com-tony-russo/ http://www.complaints.com/2010/february/10/Decor_My_Eyes___Eye_Wear_US__Same_guy.._227166.htm http://www.consumeraffairs.com/online/decormyeyes.html http://www.ripoffreport.com/consumer-services/emalish-corporation/emalish-corporation-www-decorm-3dd9a.htm http://www.resellerratings.com/store/DecorMyEyes http://blogs.myspace.com/index.cfm?fuseaction=blog.view&friendId=23765316&blogId=236647531"
"There is justice after all:http://2.gp/cybtBye bye Vitaly! Rot in jail!"
"http://www.nytimes.com/2010/12/07/business/07borker.html?hpMy favorite line, besides the fact that he could be doing up to 20 years: He appeared grief stricken and on the verge of tears."
"They were very rude during the purchase of lense cleaner. I didn't understand why, now I know. This guys is an idiot, thinking all the bad publicity will get him noticed and people will go there to buy from him. I say, don't. Put him out of business."
"This business is a fraud. It's your basic bait and switch. Don't be fooled by the slick website.They have no repair facilities. They have no inventory. If you send your frames to them they keep them until you either buy something new or pay highly inflated S/H charges for the return of what you sent for repair. They try to extort whatever they can($)from you while holding your frames hostage. If you contact them be prepared for some heavy foul verbal abuse from Vitaly Borker. DO NOT DO BUSINESS WITH THIS GUY OR DECORMYEYES.COM"
"Terrible service and a rip off. They must have blind primates doing the work!"
"I am such a gullible fool. I sent in a pair of $200 Serengeti sunglasses for a minor frame repair. Got charged $100 and paid on my credit card. When the glasses came back the amber, polarized lenses had been changed out with cheap green lenses. THEN I read the reviews. I disputed the charges and asked that the original lenses be replaced. I was told by Tony that they would do it for the cost of the frame repair. SILLY ME sent the glasses back to him. Next thing I know I get an email telling me I have to send him a check for the glasses and that I owe the entire amount for the repair. He said "because you disputed the charges, it's a different conversation. Guess I should kiss the shades goodbye, since the guy is an obvious scam artist who cannot be trusted in any way. No kidding, pay attention to these posts. Don't be a chump like me!"
"I sent a pair of Christian Dior prescription sunglasses to Decormyeyes.com to have the frames repaired. The website requires you to pay for return shipping when you send your glasses to them (I also paid to ship the glasses to them). The website assures you that you will receive an estimate by email with a link to approve the estimate and pay for the repairs or they will return you glasses to you. After a month I sent an email asking for status; I received a canned response saying a technician would contact me. No technician contacted me. Sent another email a month later, same canned response; no technician contacted me. Sent another email 2 days ago asking for status on my glasses or have them returned to me. I said that if I did not hear back within 24hours I was going to post on the Internet how bad this experience had been. I actually got a response asking why I had not contacted them before and what kind of glasses had I sent to which I replied with the information. I got a second email that stated this very nasty information "Kate will call you tomorrow.BTW : you don't scare me and with those kinds of threats do you think I would think twice about urinating all over your frame and then returning it?Common I have your glasses in MY POSSESION do not $#*!(spelled out in the email) with me". PLEASE, I saved this email and all others received from this company. The nasty email I have saved as a picture. Do Not Ever use this website."
"DO NOT ORDER ANYTHING FROM DECORMYEYES. This has been the most horrific experience EVER. For reference, I manage an eCommerce site for one of the top 3 wireless carriers. I have extensive knowledge of website management and customer service, and they pretty much break every rule imagined. They are a total scam and I think some investigations should be conducted on their business. I wish so much I had read the reviews before ordering my glasses. I can't believe these people are still in business. I have transcripts that I may publish on a blog because they are so poorly written, rude and some don't even make sense. It's almost comical, if it wasn't so bad for me considering the money I lost. Again, do NOT do business with this site.**Adding to my review: this is a direct quote from his (Tony's) last e-mail to me (copied & pasted): "Sounds good email me do whatever you want.THis is fly by night business I am here today gone tommroow I sell new product.Review what you want.""
"Exact same story happaned to me as to this laday, Cbella, he is insane, he crazy, and I don't know what he is capable of, STAY AWAY from this website. The credit card will take care of the charge, but who needs to deal with this psycho. STAY AWAY. "