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"I recently ordered an LG CD-R/DVD combo drive and a SoundBlaster Audigy Card from Deals Direct online and found the experience a nice change from the other local computer stores. The prices were fair, and the staff was friendly and prompt. In fact, my order was processed and shipped the same day and I got my order in 24hours.
All this without leaving my house, dealing with the hassle of parking or having sales reps sell me something I don't need.
They initially had a problem processing my CC# but the on-line guy got back to me in time for the order to ship.
Only a small thing that they could change. In my opinion the packaging was pretty excessive. The drive and card arrived in a massive box 6-7x the size of the stuff and filled to the brim with styrofoam peanuts.
Overall though, I'm very satisfied and will be ordering again.
"I have placed a number of orders with this company in the past 2 years. I have had no problems at all. They are prompt, they pack their products well to prevent damage and are priced competitively. Hope they keep up the good work."
"I have had nothing but very good experiences with Deals Direct. I receive fair offers on my tradeins and excellent after sales support. I had purchased an ASUS A7V8X-X mobo and installed it to find that it would not post at the supported 333FSB. I phoned Mike and within the hour had a new A7V8X mobo-the top of the line one-no hassles, no fuss. I have been dealing with them for 4 years, having bought Win98SE OEM from them as my first OS, and they are now my main source of quality computer components at a good price. They have really taken the highend components stocking and support seriously.
very satisfied, Rick Steele:rick-bonnie@rogers.com"
"I've been using computers for my pro commercial recording studio for the last 3 years.ALL of my parts come from Dealsdirect.ca and they are just flawless!!Never had a problem and the shipping is quite fast. Also , whenever I had diffculties installing a given part , they were quick at sending me replies and good advice!
"50/50 It did take awhile for me to get my pc and it took a few nasty emails as well (to be fair it was in the midst of the NYC world trade collapse, so things were definitely crazy at this time). But all in all I'm pretty happy, the prices are definitely right. I understand that they have re-organized a bit and that is well needed, I get the impression they just dont have enough staff. My only real complaint with the system I bought was that the video card was not fully inserted into the motherboard and did not function when I got it, this is strange because they put a sticker across the case that breaks when you open the case to indicate your warranty with them is now null and void. But to fix the video card problem I had to break the seal. Also, they claim to test the machines but it couldnt test to well with the video card not properly inserted! Pretty minor stuff. But I'd buy from them again for sure. I'm happy with my machine, if your not familiar with parts of a pc and arent confident in taking things out and troubleshooting a pc yourself I'd shop somewhere else."
"Deals Direct was able to price-match an item of great interest me, and even drop the price a bit further than the local average. Overall, the purchase of the DVD-RW drive was professionally carried out, staff were knowledgable and forthright, and even provided a 2nd receipt for tax purposes. Deals lately has been carrying a lot of the best goods out there, and it's nice to have people that care about pre and post-purchase clients. I will no hesitate to recommend them to family and friends."
This review was modified by envynews on February 06 2003 05:59:45 PM
"I have purchased several items from your company over the last few months, and I have been most pleased with every purchase. All items arrived in a timely manner and in perfect condition. Your staff has always been extremely helpful and courteous. Your prices are highly competitive, and you offer a wide selection to choose from. I am really pleased with how quickly I received my shipments, especially since they were "international" orders. Communication with your staff is always a pleasure, whether through e-mail or via telephone. In today's world of shotty customer service, your company really stands out for going above and beyond with its customers. Thank you! I also have invoice #171405 and invoice #166376."
"after reading some of the other reviews I felt I need to post my own , I bought my computer in January of 2002, and there was a problem with the stability of the system I contacted deals direct and talk to Alan he tried walking me through a few test to determine what the problem might be , after formating the drive and reinsalling my OS the problem still continued. I don't live in the city of Ottawa so Alan asked me to ship it back to be worked on and that they would ship it back after it had been fixed. I informed Alan that I would be in Ottawa the following weekend and he offered to build me a new computer with the same configuration and I could just bring in the one I had purchased and he would exchange it for the new one. I have had my new computer for over a year without any issues. So thanks to Al and the rest of the great staff at deals direct for going out of there way to help me out "
"DealsDirect have contacted me regarding my concern of the ram prices going down substantially before the ram was shipped to me. They have adjusted the cost to reflect the new prices and have reimbursed me the difference without issue. It appears to be an email problem that caused the no response to my initial contact hich has now been resolved. The service from DealsDirect is excellent and I have no reservations in recommending them."
This review was modified by lenko on June 12 2002 08:58:34 AM
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![Share](javascript:share_rating({"review_body":"I have placed a number of orders with this company in the past 2 years. I have had no problems at all. They are prompt, they pack their products well to prevent damage and are priced competitively. Hope they keep up the good work.","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/55583#comment55583","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"willy_ph","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have had nothing but very good experiences with Deals Direct. I receive fair offers on my tradeins and excellent after sales support. I had purchased an ASUS A7V8X-X mobo and installed it to find that it would not post at the supported 333FSB. I phoned Mike and within the hour had a new A7V8X mobo-the top of the line one-no hassles, no fuss. I have been dealing with them for 4 years, having bought Win98SE OEM from them as my first OS, and they are now my main source of quality computer components at a good price. They have really taken the highend components stocking and support seriously.<br><br>very satisfied,<br>Rick Steele:rick-bonnie@rogers.com","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/79614#comment79614","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"Rick Steele","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered an Enermax power supply. It came in a few days and it works.","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/43692#comment43692","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"megababy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve been using computers for my pro commercial recording studio for the last 3 years.ALL of my parts come from Dealsdirect.ca and they are just flawless!!Never had a problem and the shipping is quite fast.<br>Also , whenever I had diffculties installing a given part , they were quick at sending me replies and good advice!<br><br>More power to them!!!!<br><br>Martin Larose<br>www.martinlarose.com","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/64713#comment64713","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"Martinthesmart","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"50\/50<br>It did take awhile for me to get my pc and it took a few nasty emails as well (to be fair it was in the midst of the NYC world trade collapse, so things were definitely crazy at this time). But all in all I\u0027m pretty happy, the prices are definitely right.<br>I understand that they have re-organized a bit and that is well needed, I get the impression they just dont have enough staff.<br>My only real complaint with the system I bought was that the video card was not fully inserted into the motherboard and did not function when I got it, this is strange because they put a sticker across the case that breaks when you open the case to indicate your warranty with them is now null and void. But to fix the video card problem I had to break the seal. Also, they claim to test the machines but it couldnt test to well with the video card not properly inserted! Pretty minor stuff.<br>But I\u0027d buy from them again for sure. I\u0027m happy with my machine, if your not familiar with parts of a pc and arent confident in taking things out and troubleshooting a pc yourself I\u0027d shop somewhere else.","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/40384#comment40384","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"craigm","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Deals Direct was able to price-match an item of great interest me, and even drop the price a bit further than the local average. Overall, the purchase of the DVD-RW drive was professionally carried out, staff were knowledgable and forthright, and even provided a 2nd receipt for tax purposes. Deals lately has been carrying a lot of the best goods out there, and it\u0027s nice to have people that care about pre and post-purchase clients. I will no hesitate to recommend them to family and friends.","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/59784#comment59784","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"envynews","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have purchased several items from your company over the last few months, and I have been most pleased with every purchase. All items arrived in a timely manner and in perfect condition. Your staff has always been extremely helpful and courteous. Your prices are highly competitive, and you offer a wide selection to choose from. I am really pleased with how quickly I received my shipments, especially since they were \u0022international\u0022 orders. Communication with your staff is always a pleasure, whether through e-mail or via telephone. In today\u0027s world of shotty customer service, your company really stands out for going above and beyond with its customers. Thank you! I also have invoice #171405 and invoice #166376.","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/79991#comment79991","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"Roan6988","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"after reading some of the other reviews I felt I need to post my own , I bought my computer in January of 2002, and there was a problem with the stability of the system I contacted deals direct and talk to Alan he tried walking me through a few test to determine what the problem might be , after formating the drive and reinsalling my OS the problem still continued. I don\u0027t live in the city of Ottawa so Alan asked me to ship it back to be worked on and that they would ship it back after it had been fixed. I informed Alan that I would be in Ottawa the following weekend and he offered to build me a new computer with the same configuration and I could just bring in the one I had purchased and he would exchange it for the new one. I have had my new computer for over a year without any issues. So thanks to Al and the rest of the great staff at deals direct for going out of there way to help me out ","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/79585#comment79585","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"hilts","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"DealsDirect have contacted me regarding my concern of the ram prices going down substantially before the ram was shipped to me. They have adjusted the cost to reflect the new prices and have reimbursed me the difference without issue. It appears to be an email problem that caused the no response to my initial contact hich has now been resolved. The service from DealsDirect is excellent and I have no reservations in recommending them.","link":"http:\/\/www.resellerratings.com\/store\/DealsDirect\/comment\/43740#comment43740","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/DealsDirect.jpg","store_name":"DealsDirect.com","username":"lenko","rating":"5"}, "single");){kind=link}
"I recently ordered an LG CD-R/DVD combo drive and a SoundBlaster Audigy Card from Deals Direct online and found the experience a nice change from the other local computer stores. The prices were fair, and the staff was friendly and prompt. In fact, my order was processed and shipped the same day and I got my order in 24hours.
All this without leaving my house, dealing with the hassle of parking or having sales reps sell me something I don't need.
They initially had a problem processing my CC# but the on-line guy got back to me in time for the order to ship.
Only a small thing that they could change. In my opinion the packaging was pretty excessive. The drive and card arrived in a massive box 6-7x the size of the stuff and filled to the brim with styrofoam peanuts.
Overall though, I'm very satisfied and will be ordering again.
"