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Stores > Deal Genius
  • Deal Genius

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1830 N Besly Ct, Chicago IL
    • Contact: support@dealgenius.com
    • Phone: 773-276-1001
    • Customer Support: 773-276-1001
    • Business Hours: 9-5 Central Time
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10
Voice your opinion! Review Deal Genius by clicking a star below.
Rating 6/10
3/5
2017-01-09

Never Again! Well....maybe

"I ordered 3 items. They were out of the one which was no big deal. They emailed me and refunded my money. The jacket I ordered was too small and I sent them 2-3 emails and called, still no response. I just wanted to switch the size but I think I'm going to be stuck with it. HORRIBLE customer service as there really is none.

UPDATE - I was finally able to get someone on their online chat and he/she couldn't have been more helpful. They refunded me immediately. Game changer.
"

This review was modified by mistier75 on January 12 2017 07:57:20 AM


Rating 10/10
5/5
2016-11-23

Immediate customer support

"One of the items I ordered was cracked when it arrived. I sent Deal Genius an email to report this. Within two hours I had a personal response offering to ship me a replacement or accept a refund, whichever I preferred."

This review was modified by Zephyranne on November 23 2016 03:09:41 PM

Rating 10/10
5/5
2016-07-18

New Boat, New Hats!!

"My husband and I are building a boat and needed sun hats to wear out on the water. These hats are just the ticket. They have netting on the top to keep your head cool."

This review was modified by Irisheyesgale on July 18 2016 07:12:10 AM

Rating 10/10
5/5
2016-03-09

Totally hassle free Return and Refund Experience!!!!!

"Best Experience in 20 Years!"


Rating 2/10
1/5
2015-12-23

"I've ordered from DealGenius twice now...and both times the items came broken....and NO ONE HAS EVER RESPONDED TO MY EMAILS....NEVER AGAIN."

This review was modified by aaw926 on December 23 2015 05:36:54 PM

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Verified Customer
Rating 10/10
5/5
2015-04-14

"Shipment was fast - product was as advertised - very happy."


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Verified Customer
Rating 10/10
5/5
2015-03-31

"Easy to order. Great products and friendly people!!"


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Verified Customer
Rating 8/10
4/5
2015-03-22

"Good communication. Slow delivery but the price was right."


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Verified Customer
Rating 8/10
4/5
2015-03-10

"arrived quickly, material was weaker than expected, but overall good"


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Verified Customer
Rating 10/10
5/5
2015-03-06

"As usual, quick delivery with quality of the product I expected."


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Verified Customer
Rating 10/10
5/5
2015-03-05

"Very fast shipping and awesome prices"


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Verified Customer
Rating 10/10
5/5
2015-03-05

"I've ordered many times from Deal Genius and have always been completely satisfied."


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Verified Customer
Rating 10/10
5/5
2015-03-03

"I don't even know to what product this rating is connected since I buy so much from Deal Genius. They are wonderful, their selection of products is interesting, broad, and of high quality, often name brands, service is great, and there are no delivery charges. I have bought a great deal from them and the great part is that on the one or two occasions when there has been a problem they have worked with me until the problem was solved to my complete satisfaction. I check their site first thing every morning, never miss it, and look forward to my next "find" from Deal Genius."


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Verified Customer
Rating 10/10
5/5
2015-03-02

"Great products at great prices"


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Verified Customer
Rating 10/10
5/5
2015-03-01

"Item as described, prompt shipping, thanks!"


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